June 28, 2025

#313 - Jordan Goodfellow - Navigating the World of Live Production

#313 - Jordan Goodfellow - Navigating the World of Live Production

Jordan Goodfellow is the CEO of GigRent and founder of The Rare Experience, with over 20 years of experience in technical direction, video engineering, and live event production. Known for his problem-solving mindset and hands-on leadership, Jordan built GigRent into a go-to AV subrental partner for high-stakes corporate and entertainment events across the U.S.

His career spans everything from arena tours to Fortune 500 meetings, specializing in screen management, projection mapping, and virtual/hybrid event execution. Whether directing a live show or supporting a last-minute rental, Jordan brings unmatched dedication, technical skill, and calm under pressure.In this engaging conversation, Jordan Goodfellow shares his journey through the live event production industry, from snowy adventures in Canada to his experiences with AI and mentoring. He discusses the importance of networking, the challenges faced in his early career, and the lessons learned from high-pressure situations like working with WWE. The conversation highlights the significance of saying yes to opportunities and building lasting relationships in the industry. In this conversation, Jordan shares his journey through various career transitions, including his time with WWE, Def Leppard, and Linkin Park, leading to the establishment of GigRent. He discusses the challenges and opportunities faced during the COVID-19 pandemic, the importance of adaptability in business, and the strategies he employs to build a strong company culture. Jordan emphasizes the significance of attitude over skills in hiring and the need for continuous learning and improvement in leadership.This Episode is brought to you by Elation and MainLight

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It's funny because I became a
video guy.

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You know, the video company was
the first company that called

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once I finally left there and I
wasn't even a video a guy at the

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time.
I was really an audio and

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production manager, but you
know, when it came into later

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years, having the experience of
production managing and running

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those tours, I mean, running a
three truck tour is no simple

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process and it's not easy.
And that is really where, like I

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said, it catapulted my career.
So when I was in my early 30s

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and late 20s, I was doing things
that most people weren't doing

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until their late 30s, early 40s.
Hello and thanks for joining me

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again here on Geese of Gear.
And so I appreciate you coming

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by.
Of course, I appreciate that

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you're here, and I also look
forward to doing a live podcast.

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Again, it's been a couple of
weeks.

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Sarah's been gone, she's been
off on tour, and I think she'll

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probably come in at some point
and talk a little bit about the

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tour and about that experience
and what that was like and all

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of that stuff.
And also, her and I are working

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really hard right now on Dining
with Dinosaurs.

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If you weren't there last year
at LDI, hopefully you'll come

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this year.
It's going to be much bigger,

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much better, much more
organized.

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Last year was just like, hey,
let's try this thing.

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We'll call it Dining with
Dinosaurs and bring a bunch of

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famous LDS and production
managers and stuff, and we'll

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connect them with other people.
And so we're doing it again.

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It's a much bigger event.
If you haven't seen

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announcements from LDI, it's
actually on Saturday this year.

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So it's the day before the show
starts and it is done sort of on

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the, it's a whole day that we've
put together.

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That's two different events.
And so the first one is an LDI

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event, which is called X Live
that I'm very much involved in

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partnering and, and creating
with both LDI and with Jake

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Berry.
And so we're creating a, the X

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Live is basically a little mini
full day set of sessions, a

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conference, whatever you want to
call it for, primarily for, I

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guess young people coming into
the industry, but also for

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professionals who are already in
the industry just to rub

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shoulders with some really cool
people and to do a few really

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cool courses.
And so we'll have more on that

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later on the X Live.
But the cool thing is there's a

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short break in between X Live,
which goes I think till 5:00 and

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then Dining with Dinosaurs
starts at 5:30 and goes till

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9:00.
So that's going to be like hors

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d'oeuvres, drinks, a lot of
really cool information changing

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hands from, you know, the
dinosaurs of this industry.

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People like myself who have been
in it for over 30 years and who

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have stories to share and
lessons to to bring to whether

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again, you're young people or
older people or you just want to

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stand around and have a drink
and and you know, bump into lots

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of really cool people.
That is going to be an

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incredible event.
We're also going to be giving

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away a golden dinosaur award
this year to just someone that

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we've chosen who is an
outstanding individual in our

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industry.
Could be a sound person,

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lighting person, account Rep, it
could be anyone.

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And so there's going to be a
bunch of voting done within our

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group to make that happen.
So it's going to be a really fun

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event.
And again, it becomes a full day

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thing starting I believe at 9:00
or 9:30 in the morning with the

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X live and ending up at 9:00 at
night, which I'm guessing will

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continue on past 9:00 at night.
So yeah, that's fun.

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AI, of course, I have a little
update.

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So first I've been doing a bunch
of coaching, which has been

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really fun.
It's free.

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I've offered it to people within
our industry where I will spend

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30 minutes on a call with you
and just sort of give you some

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ideas on how to start using AI
in your personal or work life.

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And that has gone really well.
I've done a bunch of them and I

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have nothing to gain from it.
It's just mentoring.

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It's just time that I don't have
to give away that I'm giving

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away because I think it's that
important that you start

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figuring out AI instead of just,
you know, I know a lot of people

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in our industry just don't want
it to happen.

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It's going to happen.
It is happening, and there are

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ways that you can use it where
it's not replacing your art or

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your creativity or whatever.
It's augmenting.

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It's helping you.
So you can find that link.

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I believe it's on LinkedIn.
I have a link U there where you

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can just click on it and book
time with me.

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And so if you go to my LinkedIn,
you'll find that.

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And then secondly on AI is I I'm
in the very late stages of

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building out a pretty
significant business based on AI

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backed by AI, enabled by AI.
It's called gear share.

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It's sort of like the Airbnb
version of gear source.

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So instead of buying and selling
gear, you are either a vendor or

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a renter and it's all about
cross renting sub renting from

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company to company.
It's entirely B to B.

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It will be global.
We don't get involved in the

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transaction.
It's all about putting the gear

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into the system, connecting all
of that gear globally to a group

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of people over here who are
looking for the gear.

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And so it's just a a very quick,
easy, painless, frictionless way

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of digitizing what is right now
happening with a cell phone and

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a Rolodex.
Hey Bob, you got any of these

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things?
I need 100 for Beyoncé this

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summer.
You know, it's working amazingly

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well.
The demos we've done have been

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extremely well accepted.
We'll be doing a webinar in the

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next couple of weeks.
You can reach out to me directly

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if you want to find out anything
about that, but you can also go

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to gearshare dot live and you
can sign up for our waiting

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list, basically where we're
going to be doing a webinar and

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we're going to be giving people
early information.

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It's planned to launch sometime
in either July or August.

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And so, yeah, very cool.
It's pretty exciting.

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It's been a lot of fun to be a
part of.

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My head is ready to explode with
the amount of information I've

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learned about AI over the past
couple of months.

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Well, several months building
this thing.

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And so today's guest, Jordan
Goodfellow is the CEO of Gig

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Rent and founder of The Rare
Experience as well.

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With over 20 years of experience
in technical direction, video

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engineering and live event
production, Jordan is known for

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his problem solving mindset and
hands on leadership.

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He built Gig Rent into a go to
AV sub rental partner for high

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stakes corporate and
entertainment events across the

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US Jordan's career spans
everything from arena tours to

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Fortune 500 meetings,
specializing in screen

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management, projection mapping,
and virtual hybrid event

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execution.
Whether directing a live show or

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supporting a last minute rental,
Jordan brings unmatched

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dedication, technical skill, and
calm under pressure.

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Please welcome Jordan
Goodfellow.

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Mr. Jordan Goodfellow, how are
you?

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I'm doing pretty well, Sir.
How are you today?

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You know, I'm pretty OK.
I'm in the Canadian Rocky

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Mountains.
It actually snowed on the

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weekend.
It snowed on Saturday.

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Like real snow, like snowflakes
this big and stuff.

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Wow, It was crazy.
I posted it on I think on my

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Instagram story or something
with it's beginning to look a

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lot like Christmas, 'cause it
really did.

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I mean, my girlfriend and I were
like, this is great.

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We're sitting watching movies
with a fireplace going and out

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the window.
These huge snowflakes in June,

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you know, that's awesome.
That's Canada.

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I love, man, I love the snow.
Sometimes at home, being in

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Florida, obviously I'll take the
TV and, and one of the things

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that bothers me the most about
TV these days is that when

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they're on the wall, they're
just one big black rectangle and

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there's nothing there.
And so I love, I actually enjoy

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the fact that some of the
companies have started to

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include like, you know, painting
and things like that.

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But what I go do is I'll go to
YouTube and there's this like

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this, my favorite digital image.
It was made I'm sure by AI or

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somebody, whatever, but it looks
almost flawless.

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And I'll put that up and it's
this big snowy background with a

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fireplace in the corner, big
brown couch and everything.

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And I'll just put it up there
for hours and let it go.

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And it just, it adds this warmth
to the room.

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And it just, I agree.
Yes, it's it's 90° outside.

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Well, we do the same thing in
winter in Florida, at our house

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in Florida because by then we're
missing in the fireplace and the

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mountains and all those things
that we have up here in Canada.

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And so we'll put, you know, I've
got an 85 inch television in the

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living room and we'll put that
same thing the fireplace.

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And you know, if it's late
November, early December, we'll

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have Christmas music playing on
it.

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You can get the YouTube like 4
hour videos that have.

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I do the lot actually.
They have some live.

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Ones you can.
Find the ones that are just live

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like literally run 24/7 365 and
then you turn the TV off, turn

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it back on and it's like boom,
there it is again.

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Yeah, I love that.
I love that.

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You know what, It's funny, I
have a nephew who like basically

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plays Christmas music in June
and he saw my post and he.

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Called me like I'm so jealous.
You know, I want that snow, too.

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And he lives up here.
He lives in Calgary.

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But he's he's yeah, he's just a
Christmas junkie, you know?

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Christmas in June, did it stick
to the ground or did it go away

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same day?
It went away same day, but I

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mean, it stuck for a minute.
You know, you could kind of find

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little white spots on the ground
and like my patio furniture had

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piles of slush on them
basically, But it wasn't warm by

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any stretch.
It was like it was probably

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3839°, maybe 40, but, you know,
it melted pretty quickly.

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Yeah, it was gone.
But in the mountains it's stuck

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like, so all the mountains
around us have snow on top of

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them again.
It was almost all gone.

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And then now it's like right
back there again.

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So the mountains are all white
like it's, you know.

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March, I want to go now.
I need to go skiing and I've got

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to wait like 6 months or seven
months until I can get my boys

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and I back up there.
You should come skiing with me

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up here one day.
You know, it's, it's so where I

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live, there's 5 ski areas very,
very close to me.

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And it's not like ski and ski
out.

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You got to jump in the car and
drive there.

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But but like the closest one is
maybe 15 minutes away, 20

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minutes away and and there's a
bunch of them within an hour.

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Which one is close to you?
Well, the very closest one is

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called Norway.
It's it's right across the

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street from Banff.
I don't know if you've ever been

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up here, but.
Well, I was going to ask how

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close you live to Banff because,
OK, that's one of the places on

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my list.
Ultimately for me though, my

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goal in the next three, probably
three years is to get up to

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either Mike Wigley's or, oh man,
I can't remember, Chew Gotch,

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Not Chew Gotch.
Powder guides the other big

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helicopter skiing outfit up
there, CME, I think, or

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something like.
That CME is a big one.

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Tend to go up and and do like a
three day you know Max vert.

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Just ride as long and as hard as
possible.

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You're younger than me because
as long and hard as possible for

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me now is like two runs down,
down, you know, a lift at Lake

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Louise or something.
And I'm like, OK, I'm done,

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let's have a couple of beers and
go home.

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See, I can, I still have to keep
up with my boys because I've got

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a 14 year old and an 11 year old
that are now doing double

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00:12:28,640 --> 00:12:31,120
blacks.
So I've got to stay.

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00:12:31,120 --> 00:12:33,680
I've got to stay in shape.
We go to Steamboat almost every

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00:12:33,680 --> 00:12:36,400
year and we'll do the hike to
terrain.

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00:12:36,400 --> 00:12:39,320
So like, we'll climb, we'll go
to the tippy, tippy top, and

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00:12:39,320 --> 00:12:42,400
then we'll hike another couple
100 yards up go.

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00:12:42,440 --> 00:12:45,120
See, I, I remember those days.
I just haven't done that in a

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00:12:45,120 --> 00:12:47,680
long time.
Like now for me, you know,

219
00:12:47,680 --> 00:12:52,920
again, it's I, I go out, I go
two or three hard runs and I'm

220
00:12:52,920 --> 00:12:57,960
like, I know that my legs are
basically jello already and I

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00:12:57,960 --> 00:13:01,040
don't want to like I'm at the
stage where I'm, I'm a really

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00:13:01,040 --> 00:13:03,960
good skier, but just not for
very long.

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00:13:04,040 --> 00:13:08,240
So my first run you'll be going,
whoa, this guy knows what he's

224
00:13:08,240 --> 00:13:10,080
doing.
My second run you'll be like

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00:13:10,080 --> 00:13:14,080
sort of, you know, and my third
run I'm like, I'm like making

226
00:13:14,080 --> 00:13:17,400
pizzas, you know, cuz I can't
keep my legs together cuz they

227
00:13:17,400 --> 00:13:20,040
hurt so much, you know?
You saying where's the You

228
00:13:20,040 --> 00:13:21,560
saying where's the Where's the
lodge?

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00:13:21,560 --> 00:13:24,200
Get me the beer.
Pretty much, yeah, pretty much.

230
00:13:24,200 --> 00:13:26,920
It's just, you know, skiing.
And I know you know this.

231
00:13:26,920 --> 00:13:31,360
It's, it's a special thing that
uses muscles that you don't use

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00:13:31,360 --> 00:13:33,960
on a daily basis.
And as we get older, and I'm

233
00:13:33,960 --> 00:13:40,160
much older than you, but as we
get older, it's just harder to

234
00:13:40,600 --> 00:13:43,600
like the guys I ski with up here
ski 100 days a year.

235
00:13:43,720 --> 00:13:48,400
I might ski 5, you know.
And so it's just not possible to

236
00:13:48,400 --> 00:13:51,360
keep up with them.
It's just not possible to get in

237
00:13:51,360 --> 00:13:54,360
that kind of shape.
Even though like I bought one of

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00:13:54,360 --> 00:13:56,600
those, you know, the ski trainer
things.

239
00:13:56,600 --> 00:14:00,640
I bought one in Florida and I
don't know, I just wasn't

240
00:14:00,640 --> 00:14:03,800
motivated to use it.
You know, was it the one that

241
00:14:03,800 --> 00:14:07,120
they advertised back in like the
late 90s or the 2000s?

242
00:14:07,120 --> 00:14:10,280
Yeah, the ski teams used it.
OK, got it.

243
00:14:10,400 --> 00:14:13,040
I always looked at those and was
like, that'd be really cool to

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00:14:13,040 --> 00:14:16,000
have, but it was never, I don't
know, it just never was a

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00:14:16,000 --> 00:14:18,080
priority.
And then where to keep it and,

246
00:14:18,440 --> 00:14:19,840
you know, pulling it out and
everything.

247
00:14:19,840 --> 00:14:22,480
That was the thing, like you
either left it in the middle of

248
00:14:22,480 --> 00:14:25,880
your bedroom or whatever, or you
put it away and pulled it out.

249
00:14:25,880 --> 00:14:30,160
And it's heavy steel and, you
know, with these big rubber

250
00:14:30,160 --> 00:14:32,880
belts on it and stuff, it's not
a pretty piece of furniture.

251
00:14:33,400 --> 00:14:36,080
And I'll tell you what happened.
I had it in my office and I sold

252
00:14:36,080 --> 00:14:40,800
my building, I don't know, 3-4,
five years ago, something like

253
00:14:40,800 --> 00:14:45,080
that, probably 5 or 6 years ago.
And, and when I sold my

254
00:14:45,080 --> 00:14:48,720
building, I had nowhere to put
it and I put it up on OfferUp or

255
00:14:48,720 --> 00:14:52,280
eBay or something.
Nobody, no bites at all, nothing

256
00:14:52,480 --> 00:14:55,880
like not even for 100 bucks.
And I ended up throwing it in

257
00:14:55,880 --> 00:14:59,120
the freaking dumpster.
I I literally threw it away and

258
00:14:59,120 --> 00:15:02,240
it was like $1000 unit or.
Whatever, No, I hate that.

259
00:15:02,240 --> 00:15:05,680
I hate throwing stuff like that
out because it's, yeah, I mean,

260
00:15:05,680 --> 00:15:08,120
it's a very niche product, so
it's not like it's something

261
00:15:08,120 --> 00:15:10,960
that people are just going to,
you know, be looking for on a

262
00:15:10,960 --> 00:15:13,240
regular basis.
Yeah, yeah, exactly.

263
00:15:13,440 --> 00:15:16,320
But they work well.
It's just they tell you to, you

264
00:15:16,320 --> 00:15:20,480
know, use it for like 45 minutes
a day or something.

265
00:15:20,480 --> 00:15:25,920
I'm telling you like I'm in
pretty good shape, but if I'm on

266
00:15:25,920 --> 00:15:29,640
that thing for 5 minutes, I'm
ready to die like I am.

267
00:15:29,640 --> 00:15:34,800
Just my legs are burning right
and so I don't know who's using

268
00:15:34,800 --> 00:15:37,240
it 45.
Minutes, but it sounds like you

269
00:15:37,240 --> 00:15:39,200
need to do some more squats
there, so.

270
00:15:39,240 --> 00:15:41,240
I do.
I mean, The thing is, again, I'm

271
00:15:41,240 --> 00:15:44,480
in pretty good shape.
I'm, I'm, I'm not your average

272
00:15:44,600 --> 00:15:46,560
60 year old.
I think I'm in pretty good

273
00:15:46,560 --> 00:15:49,240
shape.
But I just, you know, it's a lot

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00:15:49,240 --> 00:15:50,560
of work.
It's a lot of work.

275
00:15:50,560 --> 00:15:53,920
That's being I get it.
I'm so I'm working hard to keep

276
00:15:53,920 --> 00:15:56,520
up with my boys still because
it's, you know, it's something

277
00:15:56,520 --> 00:15:59,200
that I want to be able to do.
Even as they get into their, you

278
00:15:59,200 --> 00:16:00,960
know, their college years and
things like that.

279
00:16:00,960 --> 00:16:03,560
I still want to be able to keep
up and once again.

280
00:16:03,920 --> 00:16:06,960
It's an amazing thing to do as a
family too, you know, or with

281
00:16:06,960 --> 00:16:09,240
your kids or whatever.
It's, it's an amazing thing to

282
00:16:09,240 --> 00:16:13,760
do my, my son, you know, again,
because we live in Florida, as

283
00:16:13,760 --> 00:16:16,760
you know, and our house is way
up here in Canada, it was always

284
00:16:16,760 --> 00:16:20,840
just a little out of reach.
And, and so we put him in ski

285
00:16:20,840 --> 00:16:22,840
lessons because they wouldn't
put you in boarding lessons

286
00:16:22,840 --> 00:16:25,120
until you were, I think it was 7
or 8.

287
00:16:25,640 --> 00:16:29,920
And so we put him in ski lessons
when he was like 4 or 5 and he

288
00:16:29,920 --> 00:16:34,120
liked it, but he didn't love it.
You know, he was sort of OK, OK.

289
00:16:34,640 --> 00:16:39,400
And as soon as he was able to,
he got on a snowboard and he

290
00:16:39,400 --> 00:16:44,240
loved that for a while, but then
he broke his wrist racing and

291
00:16:44,240 --> 00:16:49,480
then he re broke it on his very
first crash on a snowboard.

292
00:16:49,480 --> 00:16:52,440
And he just hasn't been super
motivated to jump back on the

293
00:16:52,440 --> 00:16:57,200
snowboard since then.
So yeah, it is what it is.

294
00:16:57,200 --> 00:17:00,400
Tough I mean that sucks.
My boys aren't super interested

295
00:17:00,400 --> 00:17:02,360
in snowboarding.
They've been skiers since they

296
00:17:02,360 --> 00:17:06,359
were three years old.
And so for them it's just hey

297
00:17:06,359 --> 00:17:09,319
Dad, let's go yeah.
And so we'll do, you know, we'll

298
00:17:09,319 --> 00:17:13,319
go up, we'll ride, we'll do a
like a private lesson one day

299
00:17:13,359 --> 00:17:16,440
out of three when we go up so
that we can skip all the lines

300
00:17:16,440 --> 00:17:19,040
and do all that, you know,
because we can ride together

301
00:17:19,040 --> 00:17:20,560
now.
So I don't, this is what I've

302
00:17:20,560 --> 00:17:24,119
been waiting for, for like, you
know, so when I, when I started,

303
00:17:24,520 --> 00:17:27,240
when I was touring years ago,
when my boys were born,

304
00:17:27,400 --> 00:17:30,960
obviously, you know, you're,
you're gone for months, you

305
00:17:30,960 --> 00:17:33,760
know, months at a time.
And so I missed so much of

306
00:17:33,760 --> 00:17:35,080
their, of their growing up
point.

307
00:17:35,080 --> 00:17:39,680
But it was always like, I would
skip skiing when I got home

308
00:17:39,960 --> 00:17:45,440
because I couldn't, I didn't
want to like leave them on their

309
00:17:45,440 --> 00:17:48,120
own when I was the only time I
was available to hang out with

310
00:17:48,120 --> 00:17:50,040
them.
So there were like four or five

311
00:17:50,040 --> 00:17:52,040
years where I didn't ski at all.
Almost.

312
00:17:52,040 --> 00:17:55,360
I maybe ski one or two days Max.
And then finally it got to the

313
00:17:55,360 --> 00:17:58,840
point where like my oldest
Riley, who's 14, turning 15 this

314
00:17:58,840 --> 00:18:01,920
year, was actually able to go.
And so we would go to Winter

315
00:18:01,920 --> 00:18:04,360
Park, which is still probably my
favorite mountain.

316
00:18:04,640 --> 00:18:07,960
And, and I put him into ski
school all day.

317
00:18:07,960 --> 00:18:10,600
And then at 3:00 he'd be done.
And he and I would go out and

318
00:18:10,600 --> 00:18:14,120
ride for like an hour and a half
and then and then come home and

319
00:18:14,120 --> 00:18:17,600
we could be home by 6:00, which
was fantastic.

320
00:18:17,600 --> 00:18:20,200
So it made for a great day.
So that's really kind of started

321
00:18:20,200 --> 00:18:23,680
the process of that and, and
trying to balance that.

322
00:18:23,680 --> 00:18:26,120
So I was finally able to get
back because it was AI hate to

323
00:18:26,120 --> 00:18:29,040
say an excuse, but it was an
excuse to get up on the mountain

324
00:18:29,040 --> 00:18:32,200
and go with my son.
And, you know, do that where I

325
00:18:32,200 --> 00:18:35,840
didn't feel like I was a crappy
dad for hey, going skiing while

326
00:18:35,840 --> 00:18:38,440
my kids were at home with their
mom.

327
00:18:38,440 --> 00:18:41,360
And I just got off the road and
you know, I'd been gone for. 8

328
00:18:41,560 --> 00:18:43,480
weeks now it's.
Like, hey, I'm going skiing.

329
00:18:44,120 --> 00:18:48,240
Well, so here, the closest
place, the one that's right next

330
00:18:48,240 --> 00:18:49,920
to Banff, it's called Mount
Norquay.

331
00:18:50,320 --> 00:18:51,960
And so my girlfriend doesn't
ski.

332
00:18:51,960 --> 00:18:54,440
She won't even try it.
She has no interest.

333
00:18:54,440 --> 00:18:57,120
She's sort of beyond the age
where you really want to fall

334
00:18:57,120 --> 00:18:59,040
and break your leg and hurt
yourself and stuff.

335
00:18:59,640 --> 00:19:03,000
And she's English and she just
grew up in England and was never

336
00:19:03,000 --> 00:19:07,920
a skier.
So, so occasionally I will just

337
00:19:07,920 --> 00:19:12,160
say, hey, I'm going skiing for
an hour and Norquay is a tiny

338
00:19:12,160 --> 00:19:13,920
little mountain.
It's similar to some of the ones

339
00:19:13,920 --> 00:19:18,080
in the Northeast US and stuff.
And but it's a tiny little

340
00:19:18,080 --> 00:19:20,440
mountain, usually has decent
conditions and a couple of

341
00:19:20,440 --> 00:19:23,000
decent runs.
But I mean literally you're down

342
00:19:23,400 --> 00:19:26,480
in 2 minutes or something and
then back on the lift going back

343
00:19:26,480 --> 00:19:29,920
up again.
But you can buy a one hour pass,

344
00:19:29,920 --> 00:19:31,880
or a two hour pass or a three
hour pass.

345
00:19:31,880 --> 00:19:34,080
Cool.
So I'll buy a one hour pass and

346
00:19:34,080 --> 00:19:37,360
literally do two or three runs
real quick, jump back in my car

347
00:19:37,360 --> 00:19:41,280
and I'm home in 1520 minutes.
So I can literally be gone like

348
00:19:41,280 --> 00:19:45,560
90 minutes and get a few really
good runs in and I'm back for

349
00:19:45,560 --> 00:19:46,840
lunch.
So that's.

350
00:19:47,640 --> 00:19:51,480
I man, I wish that that was even
something remotely possible.

351
00:19:51,480 --> 00:19:52,960
Sometimes it would be so.
Great.

352
00:19:53,040 --> 00:19:56,480
Call me up sometime and say, hey
Marcel, you got a week in end of

353
00:19:56,480 --> 00:19:59,800
November, let's go skiing and
I've got a place to stay.

354
00:19:59,800 --> 00:20:02,120
It's free.
You know, I happen to own it.

355
00:20:03,720 --> 00:20:06,040
Well, it's more about the
convenience of like an hour or

356
00:20:06,040 --> 00:20:09,480
two, you know, jumping up and
just, you know, not having to be

357
00:20:09,480 --> 00:20:12,480
an ordeal where you're like, Oh
my gosh, I got to schlep all

358
00:20:12,480 --> 00:20:14,240
this stuff.
I got to bring my things.

359
00:20:14,240 --> 00:20:15,560
I got to make sure I have it
all.

360
00:20:15,640 --> 00:20:17,520
You know, we got to find a place
to stay.

361
00:20:17,520 --> 00:20:20,680
We have, you know, I mean that
that's that was one of the great

362
00:20:20,680 --> 00:20:24,960
things before we moved to
Florida was in Denver.

363
00:20:24,960 --> 00:20:29,600
I could, you know, I could be at
the base of Winter Park in 75

364
00:20:29,600 --> 00:20:31,920
minutes.
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365
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384
00:21:41,880 --> 00:21:43,920
I didn't realize you moved from
Denver.

385
00:21:44,040 --> 00:21:48,040
So is that where you grew up?
No, I've lived a lot of place.

386
00:21:48,040 --> 00:21:52,080
So I grew up in Rochester, NY,
originally born and raised,

387
00:21:52,080 --> 00:21:55,680
lived right in Rochester, went
to high school, graduated high

388
00:21:55,680 --> 00:21:58,640
school.
I mean, left as fast as humanly

389
00:21:58,640 --> 00:22:01,320
possible.
I went and moved to Texas for

390
00:22:01,320 --> 00:22:06,120
seven years, lived in Texas
working for a religious

391
00:22:06,120 --> 00:22:09,120
nonprofit that was down there,
which is where I got into the AV

392
00:22:09,280 --> 00:22:11,280
and and Rock'n'roll touring
world.

393
00:22:12,160 --> 00:22:17,880
And then in O 7 over the span of
like 2 1/2 to three weeks, I got

394
00:22:17,880 --> 00:22:20,920
married, I quit my job and I
moved to Nashville.

395
00:22:21,320 --> 00:22:24,600
All in all within like that same
three-week time period.

396
00:22:25,240 --> 00:22:30,640
And, and so, you know, I had, I
had a new wife, I had no job.

397
00:22:30,880 --> 00:22:34,400
I had a new town that neither of
us really knew anybody.

398
00:22:34,400 --> 00:22:37,400
The only thing I knew was that
when I moved, I was like, well,

399
00:22:37,400 --> 00:22:40,120
Bandit Lights has offered me a
job three different times.

400
00:22:40,120 --> 00:22:42,760
If nobody else will hire me,
I'll go work at Bandit Lights,

401
00:22:42,840 --> 00:22:48,720
you know, And so the, that kind
of started the whole like moving

402
00:22:48,720 --> 00:22:53,320
out of the, the nonprofit
Christian, you know, music

403
00:22:53,320 --> 00:22:56,120
world, I guess, into rock'n'roll
touring.

404
00:22:56,400 --> 00:22:59,520
And then, you know, my wife got
a job in Nashville.

405
00:22:59,520 --> 00:23:02,680
We were only in Nashville for a
year and I'd always wanted to

406
00:23:02,680 --> 00:23:06,120
live in Denver.
And, and so living, we were

407
00:23:06,120 --> 00:23:09,000
like, hey, let's just move and,
and, and live somewhere else

408
00:23:09,000 --> 00:23:10,600
because she was sick and tired
of Nashville.

409
00:23:11,040 --> 00:23:13,560
You know, Nashville's a party
town or was at least.

410
00:23:13,560 --> 00:23:16,000
You know, this is 18/17/18 years
ago.

411
00:23:17,120 --> 00:23:19,480
And it just wasn't for us.
We weren't party people.

412
00:23:19,480 --> 00:23:22,120
We were like, hey, let's get
outdoors, let's go hiking, let's

413
00:23:22,120 --> 00:23:25,000
go enjoy the weather, let's go
do those things.

414
00:23:25,000 --> 00:23:26,400
And you can do that in
Nashville.

415
00:23:26,400 --> 00:23:30,080
But it's the perception I think
was that it was harder.

416
00:23:30,320 --> 00:23:33,920
And so we moved to Denver and
lived in Denver for 14 years and

417
00:23:33,920 --> 00:23:40,600
then not 2021, we moved to
Orlando because we needed a

418
00:23:40,600 --> 00:23:43,440
change.
We were feeling a little just

419
00:23:43,760 --> 00:23:47,400
from the business and, and COVID
and everything we were feeling,

420
00:23:47,600 --> 00:23:50,800
everything just seemed stale,
like we weren't making the

421
00:23:50,800 --> 00:23:54,040
progress we needed to make.
We weren't making the, the, the

422
00:23:54,040 --> 00:23:57,280
pivots that we needed to make.
And we were comfortable.

423
00:23:57,680 --> 00:24:01,080
And you know, in, in this life,
when you get comfortable, you

424
00:24:01,080 --> 00:24:04,000
start to not slide backwards,
but sometimes you start to

425
00:24:04,000 --> 00:24:06,920
coast.
And with, with all the goals and

426
00:24:06,920 --> 00:24:09,600
everything thing that I wanted
to see happen in, in my life, my

427
00:24:09,600 --> 00:24:11,920
family's life and everything
else, coasting was not an

428
00:24:11,920 --> 00:24:14,880
option.
And so we just decided to throw

429
00:24:14,880 --> 00:24:16,960
it up in the air and be like,
let's move to Florida.

430
00:24:16,960 --> 00:24:20,760
And so we sold our house and,
and bought a new one.

431
00:24:21,000 --> 00:24:22,480
Actually, we bought a house
sight unseen.

432
00:24:22,480 --> 00:24:26,720
We literally did a FaceTime
video with our realtor and made

433
00:24:26,720 --> 00:24:30,080
an offer on the spot.
And they didn't even like we

434
00:24:30,080 --> 00:24:32,280
made the offer an hour before
the open house.

435
00:24:32,280 --> 00:24:35,240
They accepted the offer,
canceled the open house, and

436
00:24:35,240 --> 00:24:37,880
boom, we were, you know, we were
getting ready to move.

437
00:24:38,280 --> 00:24:40,480
That's why.
So let me let me back up a bit.

438
00:24:40,480 --> 00:24:45,040
So you you're in Dallas, I think
you said and.

439
00:24:45,240 --> 00:24:50,080
Tyler call it Tyler, TX.
So East Texas, you know, heat,

440
00:24:50,320 --> 00:24:54,080
crazies, humidity.
So just how'd you get into the

441
00:24:55,360 --> 00:24:57,080
how'd you get it?
You said you were working for a

442
00:24:57,080 --> 00:24:58,880
nonprofit.
I think it was.

443
00:24:59,080 --> 00:25:00,160
Was it a church?
Or something.

444
00:25:00,200 --> 00:25:01,920
It was a group called Teen
Mania.

445
00:25:01,920 --> 00:25:06,240
It was a, it was a Christian.
You know, if in that case it was

446
00:25:06,240 --> 00:25:09,760
like an internship.
And I actually went there to

447
00:25:09,760 --> 00:25:12,440
join the band because I wanted
to be, I was a drummer at the

448
00:25:12,440 --> 00:25:14,520
time, so I wanted to play in the
band.

449
00:25:14,520 --> 00:25:16,120
And I was like, that's what I
want to do.

450
00:25:16,120 --> 00:25:19,800
And they convinced me to do one
year on the campus versus

451
00:25:19,800 --> 00:25:22,360
touring because originally I
wanted to go and just go out on

452
00:25:22,360 --> 00:25:24,480
tour and join the band and do
that.

453
00:25:25,920 --> 00:25:28,920
And so while I was on the
campus, there were a lot more

454
00:25:28,920 --> 00:25:32,320
drummers than one or two.
So, you know, there were all

455
00:25:32,320 --> 00:25:34,920
these groups that they were
putting together and, and I

456
00:25:35,080 --> 00:25:37,440
hadn't really clicked with
anybody or anything.

457
00:25:37,840 --> 00:25:40,320
And I ended up in the sound
booth one day, you know,

458
00:25:40,320 --> 00:25:45,880
October, I think of 20 of 1999
and was started asking

459
00:25:45,880 --> 00:25:48,040
questions.
You know, there was an old DDA

460
00:25:48,040 --> 00:25:51,280
Q2 up in the up in the sound
booth.

461
00:25:51,320 --> 00:25:54,080
And then they had, you know, an
old Compaq computer running

462
00:25:54,080 --> 00:25:57,000
PowerPoint and A and A and an
ETC.

463
00:25:57,400 --> 00:26:00,240
Something I don't even remember
what it was like big white, you

464
00:26:00,240 --> 00:26:02,760
know, 48 faders and everything
else.

465
00:26:03,200 --> 00:26:05,160
And I started asking.
Question or something?

466
00:26:05,400 --> 00:26:06,600
Yeah, I think it was an
expression.

467
00:26:06,600 --> 00:26:08,680
Yeah, something like that.
And and I just started asking

468
00:26:08,680 --> 00:26:10,080
questions.
I was like, hey, what does, what

469
00:26:10,080 --> 00:26:11,200
does this do?
What does that do?

470
00:26:11,200 --> 00:26:14,080
What is?
And so the guy, Jonathan Pelkey,

471
00:26:14,080 --> 00:26:16,440
who was kind of the head guy at
the time, started answering

472
00:26:16,440 --> 00:26:18,920
questions and then after a
couple minutes, he was like,

473
00:26:18,920 --> 00:26:22,440
hey, do you just want to like
start doing sessions and

474
00:26:22,440 --> 00:26:25,520
learning how to do this stuff?
And I was like, sure, why not?

475
00:26:26,080 --> 00:26:30,240
So it actually kind of things
came full circle because one of

476
00:26:30,240 --> 00:26:34,320
the guys that actually works for
me now 25 years later, who was

477
00:26:34,320 --> 00:26:37,680
the best man of my wedding, who
became one of my best friends,

478
00:26:37,680 --> 00:26:39,680
all that stuff, he now works
here at Gig Grant.

479
00:26:39,920 --> 00:26:43,160
He taught me how to run
PowerPoint on that, you know?

480
00:26:43,680 --> 00:26:48,200
Old.
Computer 25 years ago in you

481
00:26:48,200 --> 00:26:52,360
know at this in this we were in
a big auditorium like 1000 seat

482
00:26:52,360 --> 00:26:56,440
auditorium and and so that's
where I started to learn all of

483
00:26:56,440 --> 00:27:00,680
this all of this stuff over that
year was just you know trial and

484
00:27:00,680 --> 00:27:04,960
error you know I had no idea how
to mix I had no idea like, you

485
00:27:04,960 --> 00:27:08,000
know EQ how to use it what to do
with it you.

486
00:27:08,000 --> 00:27:10,240
Know that is one of the things I
love about this industry,

487
00:27:10,240 --> 00:27:13,120
though, is those sort of
lifetime relationships, like,

488
00:27:13,480 --> 00:27:17,080
you know, you started your
industry back then in in Texas

489
00:27:17,360 --> 00:27:21,080
and here we are, you know,
whatever, 30 years later or 25

490
00:27:21,080 --> 00:27:24,360
years later or whatever it is
and that guy works with you and

491
00:27:24,360 --> 00:27:26,680
gig rent, you know, that's so
cool.

492
00:27:27,120 --> 00:27:30,400
It is wild and we I mean we he
and I spent time on the road

493
00:27:30,400 --> 00:27:33,720
together.
I was production manager for a

494
00:27:33,720 --> 00:27:34,920
while.
You know, it's like we went

495
00:27:34,920 --> 00:27:36,600
through that whole thing.
So I ended up on the road the

496
00:27:36,600 --> 00:27:39,640
next year touring and I was
actually an audio guy.

497
00:27:39,640 --> 00:27:43,520
So I was stage patch monitor
guy, you know, and working with

498
00:27:43,520 --> 00:27:46,600
some of the work working and
learning, you know, PMI think

499
00:27:46,600 --> 00:27:49,800
we're running PM three thousands
and and century.

500
00:27:51,200 --> 00:27:54,040
Oh gosh, century consoles.
I didn't remember what it was,

501
00:27:54,040 --> 00:27:57,360
but you know, I mean, really
learning how to properly mix

502
00:27:57,360 --> 00:28:00,120
monitors, how to, you know, do
an EQ.

503
00:28:00,120 --> 00:28:03,600
It's like, you know, we got a
Clark Technic 31 band, you know,

504
00:28:03,600 --> 00:28:06,320
and this is in 2000.
And that was like, Oh my gosh,

505
00:28:06,320 --> 00:28:10,200
you know, it hung the moon kind.
Of thing, but when you started

506
00:28:10,200 --> 00:28:13,920
with Team Mania, did you have
you had no audio experience or?

507
00:28:13,920 --> 00:28:18,280
No, I've been, I've been playing
drums in the church band for

508
00:28:18,280 --> 00:28:22,400
five years, so I literally spent
any time that I was doing

509
00:28:22,400 --> 00:28:26,480
anything behind the drum kit.
So you knew what sound was

510
00:28:26,480 --> 00:28:29,920
because you're you're on stage,
you're in a band, you understand

511
00:28:29,920 --> 00:28:32,800
the concept of doing sound.
You've looked at the consoles

512
00:28:32,800 --> 00:28:35,680
before, you've probably touched
a fader or something, but you

513
00:28:35,680 --> 00:28:37,160
didn't really know anything
about it.

514
00:28:37,360 --> 00:28:39,440
And now all of a sudden, you're
in that gig.

515
00:28:40,440 --> 00:28:43,480
Yeah, I mean, I think I tried,
you know, like I tried to figure

516
00:28:43,480 --> 00:28:47,400
some things out on my own once
or twice, but I was like, I

517
00:28:47,400 --> 00:28:50,440
don't know what these buttons do
and I don't know, like if I

518
00:28:50,440 --> 00:28:52,360
press this or that or what's
going to happen.

519
00:28:52,360 --> 00:28:55,920
So I just let it alone and I
just stuck to stay, you know,

520
00:28:55,920 --> 00:28:58,640
standing behind with my little
hotspot at the drum kit, you

521
00:28:58,640 --> 00:29:00,320
know, like I gotta get some more
keys.

522
00:29:00,320 --> 00:29:03,280
Can I get, you know, whatever
that whatever we were doing at

523
00:29:03,280 --> 00:29:05,800
the time and you know, we we
were actually in a church that

524
00:29:05,800 --> 00:29:08,280
was a little more advanced.
We had a full monitor console

525
00:29:08,280 --> 00:29:10,880
and a full, you know, full front
of house console.

526
00:29:10,880 --> 00:29:13,200
So it wasn't, it wasn't doing
dual duty.

527
00:29:14,040 --> 00:29:16,440
So it's like every Sunday we had
somebody doing monitors,

528
00:29:16,440 --> 00:29:19,280
somebody at front of house and
and it it actually worked out

529
00:29:19,280 --> 00:29:20,920
quite well.
And of course this is analog

530
00:29:20,920 --> 00:29:23,280
splits.
So, you know, five times the

531
00:29:23,280 --> 00:29:26,920
cable and yeah, you know, XLR is
running everywhere and patch

532
00:29:26,920 --> 00:29:31,080
boxes and so on and so forth.
So it was just, but it was a

533
00:29:31,080 --> 00:29:34,040
great it.
Was a good team mania, like was

534
00:29:34,040 --> 00:29:37,960
it obvious that you just wanted
to be a a sound guy or, or did

535
00:29:37,960 --> 00:29:40,440
they just go, hey, we need
somebody in this position, will

536
00:29:40,440 --> 00:29:43,160
you please do it or?
They needed somebody and I was

537
00:29:43,160 --> 00:29:44,280
interested.
Yeah.

538
00:29:44,280 --> 00:29:47,160
I mean, they, they, they it was
obvious I was interested.

539
00:29:47,160 --> 00:29:50,320
It was super cool.
Like, you know, I mean, number

540
00:29:50,320 --> 00:29:53,240
one, you're getting to do
something that, you know, so few

541
00:29:53,240 --> 00:29:56,280
people actually get to do.
I had the proficiency to

542
00:29:56,280 --> 00:30:00,800
understand it, you know, they,
they, you know, he explained EQ

543
00:30:01,080 --> 00:30:04,280
and how to use, like, you know,
how to use a sweep, how to use

544
00:30:04,280 --> 00:30:08,360
the, the, the sweep knob on
your, on your, on your foreband,

545
00:30:08,360 --> 00:30:12,360
on a, on a channel strip.
And it made perfect sense, you

546
00:30:12,360 --> 00:30:14,840
know, and, and it just all of
those things using, you know,

547
00:30:14,840 --> 00:30:17,480
learning how to tighten your
tighten your pattern and, and

548
00:30:17,960 --> 00:30:19,840
like it, it just came naturally.
So.

549
00:30:20,000 --> 00:30:22,400
Was it a pay gig or or
volunteer?

550
00:30:23,120 --> 00:30:26,040
I was paying to be.
I was paying to be there.

551
00:30:26,040 --> 00:30:27,960
It was an internship.
Oh, really?

552
00:30:28,400 --> 00:30:30,760
Oh yeah, we're, we're paying
thousands of dollars a year to

553
00:30:30,760 --> 00:30:33,760
be there, live on campus, be a
part of it, you know, have a

554
00:30:33,760 --> 00:30:36,880
job, learn how to learn how to
do.

555
00:30:36,880 --> 00:30:38,600
And it that wasn't even my
normal job.

556
00:30:38,600 --> 00:30:41,240
My normal job was working,
making phone calls and, and

557
00:30:41,240 --> 00:30:43,880
talking to, to leadership at the
group.

558
00:30:43,880 --> 00:30:45,760
So, you know, this was a side
thing.

559
00:30:45,760 --> 00:30:49,360
This was like, you know, any in
the evenings working in the

560
00:30:49,400 --> 00:30:52,120
working in the sound booth
doing, you know, little events

561
00:30:52,120 --> 00:30:54,840
that they needed covering shifts
when you know, there was

562
00:30:54,840 --> 00:30:58,320
something that happened at night
or during the day, you know, you

563
00:30:58,320 --> 00:31:00,520
know, pushing faders.
For the most part, it was a lot

564
00:31:00,520 --> 00:31:04,680
of pushing faders because I
didn't really learn the the

565
00:31:04,680 --> 00:31:08,520
importance of EQ until I got on
the road and I started mixing

566
00:31:08,520 --> 00:31:11,520
arenas and I was working.
Go ahead.

567
00:31:11,560 --> 00:31:13,560
Yeah.
So you did that for how long

568
00:31:13,560 --> 00:31:15,960
though?
A couple years, one year, one

569
00:31:15,960 --> 00:31:20,480
year so at at Teen Mania and
then that's when you got married

570
00:31:20,520 --> 00:31:22,240
and decided to pick up.
No, sorry.

571
00:31:22,600 --> 00:31:25,840
I was so teen Mania was a was it
was a progress.

572
00:31:25,840 --> 00:31:30,120
So I started in, yeah, I started
on the on their campus, and then

573
00:31:30,120 --> 00:31:32,200
I moved to a group called
Acquire the Fire, which was

574
00:31:32,200 --> 00:31:34,200
their internal touring team.
And.

575
00:31:34,240 --> 00:31:38,200
So they did 25 to 30 shows a
year that were weekend

576
00:31:38,200 --> 00:31:43,360
conferences, you know, 3 semi
truck tour, you know, running

577
00:31:43,360 --> 00:31:46,880
around the country.
And so I was, I graduated, I'd

578
00:31:46,880 --> 00:31:49,840
left the first year, moved to
the second year, moved on to the

579
00:31:49,840 --> 00:31:51,600
bus.
So we were travelling on the

580
00:31:51,600 --> 00:31:55,840
bus, still on pant still.
Oh yeah, I was paying to, still

581
00:31:55,840 --> 00:31:57,920
paying to be there.
I mean, it was wild.

582
00:31:58,280 --> 00:32:00,800
That is wild.
I like that system.

583
00:32:00,840 --> 00:32:04,720
I want to get people that pay to
come work for me, you know?

584
00:32:05,080 --> 00:32:09,640
So here you know the long and
the short of everything that

585
00:32:09,640 --> 00:32:13,720
went on around acquire the fire
and T mania catapulted my career

586
00:32:13,720 --> 00:32:18,520
by about 8 years.
So the the 10 to whatever

587
00:32:18,520 --> 00:32:24,520
$15,000 it cost me for those two
years to be there far and away

588
00:32:24,520 --> 00:32:28,520
paid for itself later on when I
came on staff.

589
00:32:28,640 --> 00:32:31,560
So the first two years were were
paid, I paid to be there and but

590
00:32:31,560 --> 00:32:34,560
then the last five I was getting
paid.

591
00:32:34,920 --> 00:32:38,920
So they then offered me a job.
I became a production manager

592
00:32:38,920 --> 00:32:41,240
and a truck driver.
So I got my, I had my Class A

593
00:32:41,240 --> 00:32:43,920
license when I was 20 years old
because you can get your Class A

594
00:32:44,000 --> 00:32:47,480
in at 20 years old in Texas.
I think I drove, I was driving,

595
00:32:47,520 --> 00:32:50,440
driving Interstate, you know,
79.

596
00:32:50,440 --> 00:32:54,160
I think the I think our drop
deck weighed in at like 78 five

597
00:32:54,480 --> 00:32:58,640
packed with PA lighting,
everything else quad stacked,

598
00:32:58,840 --> 00:33:01,520
double hung Truss on the back.
I mean literally you open up the

599
00:33:01,520 --> 00:33:04,360
doors and it's floor to ceiling.
I mean, it was packed front to

600
00:33:04,360 --> 00:33:08,520
back and, and we, you know, I
was driving that.

601
00:33:08,520 --> 00:33:10,600
I was 21 years old.
I think my birthday's in

602
00:33:10,600 --> 00:33:12,560
February.
So I think it was like February

603
00:33:12,560 --> 00:33:15,480
14th or 15th, like 3 or 4 days
after my birthday.

604
00:33:15,480 --> 00:33:18,840
I was driving Interstate, you
know, with $1,000,000 worth of

605
00:33:18,840 --> 00:33:21,960
production gear, 21 years old.
And you're the production

606
00:33:21,960 --> 00:33:22,960
manager.
Double duty.

607
00:33:23,120 --> 00:33:24,800
Well, yeah.
And I was learning.

608
00:33:24,800 --> 00:33:28,000
So that was my learning year.
So I spent that year learning, I

609
00:33:28,000 --> 00:33:30,280
mean, I was learning how to, I
was learning how to production

610
00:33:30,280 --> 00:33:33,400
manage, I was learning how to
call shows.

611
00:33:33,400 --> 00:33:36,200
So state manage, you know,
manage people.

612
00:33:36,200 --> 00:33:40,360
We had a team of 30 kids that we
would manage on site.

613
00:33:40,360 --> 00:33:43,840
You know, the production team
itself was about 15 and we had

614
00:33:43,840 --> 00:33:45,600
full production.
I mean, we're light sound,

615
00:33:45,600 --> 00:33:51,520
video, you know, audio consoles.
We brought in professional, we

616
00:33:51,520 --> 00:33:54,440
brought in a professional A1 and
a professional lighting designer

617
00:33:54,440 --> 00:33:56,520
to design the show and and build
it out.

618
00:33:56,520 --> 00:34:00,840
But it was run by 18/19/20 year
olds.

619
00:34:01,240 --> 00:34:03,720
And the, the whole thing, I mean
the stage patch.

620
00:34:03,720 --> 00:34:06,160
So I'm 19 years old.
I, I was stage patching,

621
00:34:06,840 --> 00:34:10,440
running, you know, running the
deck, doing stage moves, doing

622
00:34:10,440 --> 00:34:14,360
rolling risers, doing scenic
changes, doing all those things

623
00:34:14,360 --> 00:34:17,280
and then the next.
Immersive learning is what I

624
00:34:17,280 --> 00:34:18,120
would.
Call it.

625
00:34:18,120 --> 00:34:21,159
I mean mixing came, came back
the next year and was mixing

626
00:34:21,159 --> 00:34:23,159
front of house.
I mean, I was flying, I was

627
00:34:23,159 --> 00:34:28,040
flying Vertex 4880 nines in in
2001 doing, you know, arenas

628
00:34:28,040 --> 00:34:31,719
with 10,015, 1920 thousand
people mix in front of house.

629
00:34:31,719 --> 00:34:35,600
I ended up mixing part of one of
our stadium shows for 60,000

630
00:34:35,600 --> 00:34:38,360
people in the RCA Dome at one
point in time.

631
00:34:39,239 --> 00:34:42,560
I mean the things that I got to.
Do that, did that, did that

632
00:34:42,560 --> 00:34:45,080
outfit.
They raised everybody up the

633
00:34:45,080 --> 00:34:47,840
same way, like everyone came in
as students and then they worked

634
00:34:47,840 --> 00:34:50,360
their way up to be production
managers, front of house

635
00:34:50,360 --> 00:34:53,600
engineers.
Etcetera, almost all of them,

636
00:34:53,600 --> 00:34:58,920
yes, like most of our production
managers had been in the in the

637
00:34:58,920 --> 00:35:02,000
internship at one point and
either left and gone out and got

638
00:35:02,000 --> 00:35:06,480
more professional experience and
then came back or stayed and and

639
00:35:06,480 --> 00:35:09,160
climbed the ranks.
You know, one of the, one of the

640
00:35:09,160 --> 00:35:12,720
challenges that I found was that
if you stayed, which I did, was

641
00:35:12,720 --> 00:35:17,200
that your mindset was incredibly
narrow in what was like the

642
00:35:17,200 --> 00:35:19,200
right way to do things.
And of course, obviously I've

643
00:35:19,200 --> 00:35:22,520
learned way more since then, but
you know, to me, this is the way

644
00:35:22,520 --> 00:35:24,240
you do it.
This is the right way to do it.

645
00:35:24,240 --> 00:35:28,080
And then when you move out of
that, you realize there's a

646
00:35:28,080 --> 00:35:30,480
hundred ways to do everything
that you were doing.

647
00:35:31,360 --> 00:35:35,680
But it's a great way to get, to
really get, it was a great way

648
00:35:35,680 --> 00:35:38,800
to to get started.
I mean, doing doing 25 to 30

649
00:35:38,800 --> 00:35:43,120
shows a year plus pre and post
production for the spring and

650
00:35:43,120 --> 00:35:46,680
the fall seasons, plus doing,
you know, we rented gear out in

651
00:35:46,680 --> 00:35:48,280
the summers for like summer
camps.

652
00:35:48,280 --> 00:35:51,520
So we would take a crew of five
or six guys and go and do summer

653
00:35:51,520 --> 00:35:53,160
camps for people and do other
things.

654
00:35:53,160 --> 00:35:57,640
And so, you know, we really
learned how to overcome a lot of

655
00:35:57,720 --> 00:36:00,400
a lot of obstacles and we
working in all the major arenas

656
00:36:00,400 --> 00:36:02,000
around the country.
So we worked with all the

657
00:36:02,000 --> 00:36:04,000
unions.
You know, I'm 22 years old

658
00:36:04,000 --> 00:36:07,320
talking to union bosses that are
60 running their crews.

659
00:36:07,400 --> 00:36:10,160
Well, the thing I love too about
what you're telling me is just,

660
00:36:10,280 --> 00:36:13,200
you know, multiple roles,
multiple hats, like just

661
00:36:13,200 --> 00:36:15,400
constantly going, OK, I'm.
I'm a driver now.

662
00:36:15,400 --> 00:36:18,720
I'm at this, now I'm at that.
And yeah, you know, I always

663
00:36:18,720 --> 00:36:21,320
thought, like, the best
employees in any company, the

664
00:36:21,320 --> 00:36:25,400
best CEO, started out stocking
shelves in the warehouse, you

665
00:36:25,400 --> 00:36:26,160
know?
Yeah.

666
00:36:26,160 --> 00:36:28,360
And I've always believed in
that.

667
00:36:28,360 --> 00:36:31,000
You should learn every job in
your company pretty much and

668
00:36:31,000 --> 00:36:32,880
then work your way up to
management.

669
00:36:33,160 --> 00:36:35,680
Man, absolutely.
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670
00:36:35,680 --> 00:36:38,960
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671
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672
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673
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676
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677
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679
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680
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681
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682
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683
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684
00:37:27,560 --> 00:37:33,920
Break free from the status quo.
You know, in fact, video, it's

685
00:37:33,920 --> 00:37:35,640
funny because I became a video
guy.

686
00:37:35,920 --> 00:37:38,920
You know, the video company was
the first company that called

687
00:37:38,920 --> 00:37:41,480
once I finally left there and I
wasn't even a video guy at the

688
00:37:41,480 --> 00:37:43,000
time.
I was really an audio and

689
00:37:43,000 --> 00:37:46,200
production manager.
But you know, it when it came

690
00:37:46,200 --> 00:37:49,320
into later years, having the
experience of production

691
00:37:49,320 --> 00:37:52,600
managing and running those
tours, I mean, running a three

692
00:37:52,600 --> 00:37:57,560
truck tour is no simple process
and it's not easy.

693
00:37:57,560 --> 00:38:01,200
And that is really where, like I
said, it catapulted my career.

694
00:38:01,200 --> 00:38:05,680
So when I was in my early 30s
and late 20s, I was doing things

695
00:38:05,680 --> 00:38:09,200
that most people weren't doing
until their late 30s, early 40s.

696
00:38:09,800 --> 00:38:13,440
And so, you know, I was doing
and having opportunities handed

697
00:38:13,440 --> 00:38:16,840
to me on a plate like I got when
I first got into corporate AV

698
00:38:16,840 --> 00:38:20,680
back in 2012.
You know, I got a call from a, a

699
00:38:20,680 --> 00:38:23,440
guy that I met, I've been out
with Journey at the time.

700
00:38:23,800 --> 00:38:26,560
I met a gentleman named Mark
Herring, who was a technical

701
00:38:26,560 --> 00:38:29,560
director in the corporate world
during the Kia dealers meeting

702
00:38:29,560 --> 00:38:31,120
in Vegas.
I'd met him.

703
00:38:31,400 --> 00:38:33,520
He was impressed with the
questions I was asking.

704
00:38:33,520 --> 00:38:34,720
He was, you know, all those
things.

705
00:38:34,720 --> 00:38:37,240
And so he randomly called me up
one day and was like, hey man,

706
00:38:37,240 --> 00:38:41,360
you want to come out and TD the
entertainment for me on this big

707
00:38:41,360 --> 00:38:44,200
Aramark job I'm doing?
I was like, sure, why not?

708
00:38:44,400 --> 00:38:48,800
So I had literally never been a
technical director ever in my

709
00:38:48,800 --> 00:38:49,840
life.
I had never.

710
00:38:49,960 --> 00:38:52,560
I'd done some corporate work
back when I'd worked for a

711
00:38:52,560 --> 00:38:57,440
company in 2008 in Denver, when
I first moved to Denver for a

712
00:38:57,440 --> 00:38:59,200
year.
Worst job I ever had, by the

713
00:38:59,200 --> 00:39:04,000
way, but the but and I'd learned
corporate somewhat there, but

714
00:39:04,000 --> 00:39:06,240
then I then a number of years of
touring and I really hadn't

715
00:39:06,240 --> 00:39:09,760
touched it since then.
And and so, but because I had

716
00:39:09,760 --> 00:39:12,400
this production manager
experience at T mania, I could

717
00:39:12,400 --> 00:39:15,000
say, listen, I know what it is
to manage these things.

718
00:39:15,520 --> 00:39:19,240
It automatically spoke to my
capability and capacity.

719
00:39:19,240 --> 00:39:22,600
And so I just dove in and being
a quick learner, being able to

720
00:39:22,600 --> 00:39:26,480
quickly understand the needs of
of, of in that case, my client

721
00:39:26,480 --> 00:39:31,920
customer Mark and his customer
like just took it on and quickly

722
00:39:31,920 --> 00:39:34,840
became Mark's first phone call
for a technical director when he

723
00:39:34,840 --> 00:39:36,600
didn't have it.
You know, one of my favorite

724
00:39:36,600 --> 00:39:39,880
things about so many people who
come on my podcast and just

725
00:39:39,880 --> 00:39:43,240
friends of mine in general is
the whole attitude about, you

726
00:39:43,240 --> 00:39:46,880
know, say yes and figure it out.
You know, so when somebody comes

727
00:39:46,880 --> 00:39:49,960
to you, because the problem is
when you say no to something,

728
00:39:50,360 --> 00:39:53,280
generally mentally, they check
you off their list.

729
00:39:53,320 --> 00:39:55,800
You know, I won't go to Jordan
anymore because he didn't say

730
00:39:55,800 --> 00:40:00,480
yes, you know, And so just by
saying yes now obviously safety

731
00:40:00,480 --> 00:40:04,760
concerns aside, you know, like
if you just don't know how to

732
00:40:04,760 --> 00:40:09,360
rig, you know, a system or
whatever, don't say yes to OK,

733
00:40:09,360 --> 00:40:14,000
I'll climb up and rig it, but.
But as far as everything else,

734
00:40:14,000 --> 00:40:16,960
like just saying yes, figuring
it out, learning the best you

735
00:40:16,960 --> 00:40:21,560
can from the people who do it,
and knowing how to do everything

736
00:40:21,560 --> 00:40:23,600
on a show, I think is a
superpower.

737
00:40:23,800 --> 00:40:27,440
I really it is.
If the biggest thing that I have

738
00:40:27,440 --> 00:40:30,480
benefited from with having a
general knowledge and

739
00:40:30,480 --> 00:40:33,080
understanding of every part and
aspect of a job.

740
00:40:34,080 --> 00:40:40,840
And yeah, I guess this is, I
know when people are are pulling

741
00:40:40,840 --> 00:40:43,520
my leg and I know when they're
not being truthful.

742
00:40:44,360 --> 00:40:48,200
And and so, and but the great
part is that they don't know

743
00:40:48,200 --> 00:40:51,480
that, you know, they don't know
that you understand how the

744
00:40:51,480 --> 00:40:54,840
media server works or how that
lighting console works or how

745
00:40:54,840 --> 00:40:58,960
that piece of equipment runs or
how you know the video playback

746
00:40:58,960 --> 00:41:02,600
system works or how the audio
console works, or like they

747
00:41:02,600 --> 00:41:05,920
don't know that, you know that.
And so when they're trying to

748
00:41:05,920 --> 00:41:08,240
tell you like one of the things
I've learned over the years is

749
00:41:08,240 --> 00:41:12,000
that most of the time, and this
is this may sound really, really

750
00:41:12,000 --> 00:41:14,640
mean.
If if an operator doesn't know

751
00:41:14,640 --> 00:41:17,160
what they're doing, they blame
it on the gear and they're going

752
00:41:17,160 --> 00:41:20,360
to say the gear doesn't work and
it's not possible.

753
00:41:20,480 --> 00:41:24,120
You know, the equipment isn't up
to snuff or it's not, you know,

754
00:41:24,120 --> 00:41:28,720
it's not the right gear or it's
broken to cover for the fact

755
00:41:28,720 --> 00:41:31,840
that they got themselves in over
their head and they didn't, they

756
00:41:31,840 --> 00:41:33,920
didn't want to admit it.
They didn't want to ask for

757
00:41:33,920 --> 00:41:36,240
help.
And I'm trying to be kind here.

758
00:41:36,240 --> 00:41:37,760
Because it's the same in
everything.

759
00:41:37,760 --> 00:41:39,600
You know, it's like my son's a
racing driver.

760
00:41:39,600 --> 00:41:41,680
So everything's always a racing
analogy.

761
00:41:41,680 --> 00:41:45,560
But you know, like people will
say, you know, I ran out of

762
00:41:45,560 --> 00:41:47,840
horsepower, I ran out of, you
know, I didn't have enough

763
00:41:47,840 --> 00:41:49,520
brake, I didn't have enough
pedal.

764
00:41:49,520 --> 00:41:52,560
I didn't have enough of this.
And I, I ran out of this.

765
00:41:52,560 --> 00:41:55,200
No, you ran out of talent is
what happened.

766
00:41:55,200 --> 00:41:58,520
You ran out of talent.
You bumped into the the ceiling

767
00:41:58,520 --> 00:42:00,800
of your talent capacity at that
point.

768
00:42:00,800 --> 00:42:03,560
Well, so I would argue that I
would say you ran out of

769
00:42:03,560 --> 00:42:08,360
training because we never fall.
We, we always fall to our

770
00:42:08,360 --> 00:42:11,160
highest level of preparedness,
our highest level of training

771
00:42:11,160 --> 00:42:13,120
when we are at that, when we're
at that point.

772
00:42:13,120 --> 00:42:16,760
So that just means you may have
great talent, but it maybe it's

773
00:42:16,760 --> 00:42:19,440
just another step of training.
Maybe it's another class, maybe

774
00:42:19,440 --> 00:42:21,800
it's another sit down with
someone who knows what they're

775
00:42:21,800 --> 00:42:23,400
doing.
Maybe it's just like you could

776
00:42:23,400 --> 00:42:27,600
be 1/1 hour away from knowing
how to do it.

777
00:42:28,200 --> 00:42:31,480
It's just the willingness to
make the sacrifice of that time

778
00:42:32,000 --> 00:42:34,200
because your craft is that
important to you.

779
00:42:34,200 --> 00:42:37,080
And there are a lot of people
that don't want to take that

780
00:42:37,080 --> 00:42:40,680
time to sit down with the manual
or look at the piece of

781
00:42:40,680 --> 00:42:42,000
equipment.
And and you know what?

782
00:42:42,000 --> 00:42:44,400
Maybe when you know, you're
walking into a show with a piece

783
00:42:44,400 --> 00:42:48,320
of gear you haven't used, you
find 5 YouTube videos and pull

784
00:42:48,320 --> 00:42:52,040
up the manual to to look at it.
Or, you know, 'cause I've said

785
00:42:52,040 --> 00:42:54,760
yes to jobs where I've never
touched that black magic

786
00:42:54,760 --> 00:42:58,000
Switcher, or I've never used
that Ross Carbonite, or I've

787
00:42:58,000 --> 00:43:00,080
never, you know, touched that
audio console.

788
00:43:00,080 --> 00:43:03,840
Whatever the, you know, the Alan
Heath or the, you know, the

789
00:43:03,840 --> 00:43:06,160
Yamaha or whatever it is so
great.

790
00:43:06,160 --> 00:43:09,000
All right, let's, I know that I
can figure it out.

791
00:43:09,000 --> 00:43:12,480
I know the concept is there, but
let's spend a little, just spend

792
00:43:12,480 --> 00:43:14,400
an hour.
I mean, how much of how much

793
00:43:14,400 --> 00:43:17,480
time really is an hour scheme of
things when you just.

794
00:43:17,480 --> 00:43:20,720
You know what you you just
bordered on one of my favorite

795
00:43:20,720 --> 00:43:24,720
quotes, which is is you don't
rise to the level of your goals.

796
00:43:24,720 --> 00:43:28,120
You fall to the level of your
systems or processes or

797
00:43:28,120 --> 00:43:30,240
training.
You know, you can add in any of

798
00:43:30,240 --> 00:43:34,320
those words in there, but for me
and my company, normally it's

799
00:43:34,320 --> 00:43:37,200
our systems that we've created
fail us.

800
00:43:37,200 --> 00:43:40,600
You know it, you know, it's not
necessarily even the people or

801
00:43:40,600 --> 00:43:42,960
it's the people not following
the systems or the people not

802
00:43:42,960 --> 00:43:46,400
being well enough trained.
But generally you don't rise to

803
00:43:46,400 --> 00:43:50,560
your goals, you fall to your
systems or processes and again,

804
00:43:50,560 --> 00:43:52,840
add in knowledge or training to
that as well.

805
00:43:53,160 --> 00:43:55,520
So you know, I want to, I want
to go back to sort of your

806
00:43:55,520 --> 00:44:01,080
career path a little bit here.
But so, you know, seven years in

807
00:44:01,080 --> 00:44:02,840
that Team mania, is that what it
was?

808
00:44:03,000 --> 00:44:07,480
So two years paid and five years
getting paid, 2 years paying,

809
00:44:07,480 --> 00:44:10,560
five years getting paid.
And I'm guessing when you were

810
00:44:10,560 --> 00:44:13,400
getting paid, you were getting
paid at the very bottom end of

811
00:44:13,440 --> 00:44:16,560
any kind of scale that would
anyone.

812
00:44:16,560 --> 00:44:20,520
So I have my, I have my first.
I still have one of my first

813
00:44:20,520 --> 00:44:22,920
paychecks I ever got when I
started getting paid from that

814
00:44:23,720 --> 00:44:27,200
and it was a two week paycheck
and I think it was for like

815
00:44:27,200 --> 00:44:30,400
$600.00 yeah.
Or something like that.

816
00:44:30,400 --> 00:44:33,800
I mean, I was now they were
covering all my traveling costs

817
00:44:33,800 --> 00:44:37,120
and you know, I was a driver.
So all my food and I mean

818
00:44:37,160 --> 00:44:42,200
literally for for 35 weeks out
of the year, I paid $0.00 out of

819
00:44:42,560 --> 00:44:45,640
I mean it cost me nothing.
I have semi that I stayed in.

820
00:44:45,640 --> 00:44:48,000
They put us in hotels every
night when we were doing shows.

821
00:44:48,000 --> 00:44:49,480
Like you didn't have to stay in
the truck.

822
00:44:49,720 --> 00:44:53,320
I mean, it, it was, it sounds,
you know, I think it was like, I

823
00:44:53,320 --> 00:44:55,560
think the salary was like
16,000.

824
00:44:55,560 --> 00:44:57,480
It was basically minimum wage at
that point.

825
00:44:57,880 --> 00:45:01,960
And, and, and you know, I could
maintain the apartment I shared

826
00:45:01,960 --> 00:45:04,400
with four other guys.
I mean, I'm 21 years old, like

827
00:45:04,400 --> 00:45:08,240
we're, you know, I'm young.
Like just we all chipped in and

828
00:45:08,240 --> 00:45:11,880
shared an apartment or a house
or whatever it was and, and we

829
00:45:11,880 --> 00:45:15,560
all made it work.
But it was for the experience

830
00:45:15,560 --> 00:45:19,000
and then for, you know, for what
we believed was the right thing

831
00:45:19,000 --> 00:45:21,800
for each of us to do as we were,
as we were growing up.

832
00:45:21,800 --> 00:45:24,400
Well, and for you, it was a
massive jump from paying to be

833
00:45:24,400 --> 00:45:27,280
there to at least now I'm
getting paid and my room and

834
00:45:27,280 --> 00:45:30,640
board is basically covered while
I'm out on the road and, and

835
00:45:30,640 --> 00:45:33,920
it's a great thing.
So, you know, now I you got to

836
00:45:33,920 --> 00:45:36,760
explain to me this little
three-week period where you

837
00:45:37,240 --> 00:45:40,400
decide to get married and quit
your job and move.

838
00:45:40,400 --> 00:45:43,560
Well, OK, we were already
married so we had scheduled

839
00:45:43,560 --> 00:45:47,720
getting married.
We got married July 28th, 2007.

840
00:45:48,040 --> 00:45:50,720
So we had already scheduled
that, but I was debating.

841
00:45:50,800 --> 00:45:52,720
I didn't know what I wanted to
do.

842
00:45:52,720 --> 00:45:56,600
Like I was coming into the
summer and I didn't know like

843
00:45:56,600 --> 00:45:59,680
did I want to stay at T Mania
and acquire the fire?

844
00:45:59,680 --> 00:46:02,600
Did I want to leave?
Like you know what, how did I

845
00:46:02,600 --> 00:46:04,600
want to do?
So right before we went to get

846
00:46:04,600 --> 00:46:08,120
married, I basically said, hey,
I just want to let you know,

847
00:46:08,120 --> 00:46:10,520
like this is my last, you know,
my last two weeks.

848
00:46:10,640 --> 00:46:13,880
I'm going to be done at the
beginning of August, you know,

849
00:46:13,880 --> 00:46:15,600
I'm going to get married and
then we're going to take a

850
00:46:15,600 --> 00:46:18,000
couple weeks off and then, you
know, and then I'm, I'm going to

851
00:46:18,000 --> 00:46:21,120
move to Nashville.
And they said, great, if you can

852
00:46:21,120 --> 00:46:24,520
just come back for graduation,
which was like August 7th, I

853
00:46:24,520 --> 00:46:27,560
think to run that for them and
make sure that that went

854
00:46:27,560 --> 00:46:30,560
smoothly, then great.
You know, and there were other,

855
00:46:30,560 --> 00:46:32,640
there was another production
manager that was already there

856
00:46:32,640 --> 00:46:34,920
ready to go that had been
working with me for the last two

857
00:46:34,920 --> 00:46:36,560
years.
And he was, they had a good

858
00:46:36,560 --> 00:46:39,680
bench, it sounds like, you know.
There there was, there was a

859
00:46:39,680 --> 00:46:44,120
very good bench, absolutely.
And so we just, I just knew it

860
00:46:44,120 --> 00:46:46,480
was the right thing to do.
I knew it was time I was getting

861
00:46:46,480 --> 00:46:51,040
married, but I also didn't know
I got married without knowing.

862
00:46:51,040 --> 00:46:55,280
Like, what was I going to do?
This is what I'd known for seven

863
00:46:55,280 --> 00:46:59,480
years, was literally working
6080 hours a week doing shows,

864
00:46:59,480 --> 00:47:02,840
driving, you know, running
non-stop, basically having one

865
00:47:02,840 --> 00:47:05,720
day off a week and that.
And that day off was like, do

866
00:47:05,720 --> 00:47:08,960
laundry, play some video games,
hang out with my buddies.

867
00:47:08,960 --> 00:47:10,640
Like that was it.
And other than that, we were in

868
00:47:10,640 --> 00:47:12,560
the office, we were flying,
traveling, you know, I was

869
00:47:12,560 --> 00:47:15,040
exactly executive Platinum on
American Airlines at that point

870
00:47:15,040 --> 00:47:17,480
in time already.
You know, we were doing like it

871
00:47:17,480 --> 00:47:21,880
was just, it was non-stop.
And so it, everything came to a

872
00:47:21,880 --> 00:47:23,920
screeching halt and I got
married.

873
00:47:23,920 --> 00:47:26,960
I had no idea what to do.
Like I'm like, holy crap, what?

874
00:47:27,160 --> 00:47:28,520
Like I got some money in the
bank.

875
00:47:28,520 --> 00:47:32,440
So we're OK for a little bit,
but I guess I'm moving to

876
00:47:32,440 --> 00:47:35,280
Nashville because I don't like
that's where music is, that's

877
00:47:35,280 --> 00:47:36,680
where touring is.
That's all I know.

878
00:47:36,680 --> 00:47:38,960
That was the whole decision was
basically.

879
00:47:39,000 --> 00:47:40,480
That's where all the that was.
It was.

880
00:47:40,480 --> 00:47:42,600
It was all centered around the
fact that Bandit Lights had

881
00:47:42,600 --> 00:47:45,720
offered me a job three times,
and if I could get nothing else,

882
00:47:45,920 --> 00:47:48,000
I can turn around and go to
Bandit and I know they'll hire

883
00:47:48,000 --> 00:47:49,800
me.
How was how was Bandit Lights

884
00:47:49,800 --> 00:47:52,120
accessing you to offer you a
job?

885
00:47:52,120 --> 00:47:54,640
So were you just bumping into
their people on these shows?

886
00:47:54,640 --> 00:47:57,280
No, we were renting equipment
from them.

887
00:47:57,280 --> 00:48:00,160
So.
So one of my good friends, a

888
00:48:00,160 --> 00:48:03,600
gentleman named Shawn Warlow had
gone, had been a production

889
00:48:03,600 --> 00:48:05,640
manager for Teen Mania and
Acquire the Fire.

890
00:48:05,640 --> 00:48:08,840
And then he went and was working
for Bandit Lights on a freelance

891
00:48:08,840 --> 00:48:11,600
basis.
And so he was, he was running

892
00:48:11,600 --> 00:48:14,640
out doing, you know, touring and
other things out of Nashville.

893
00:48:14,640 --> 00:48:16,680
And him and his wife lived in
Nashville as well.

894
00:48:17,200 --> 00:48:20,440
And he brought Bandit Lights in
as the rental company when we

895
00:48:20,440 --> 00:48:24,000
were doing 2 shows a weekend
because we had one system, but

896
00:48:24,000 --> 00:48:25,600
we didn't have enough gear to do
2.

897
00:48:25,880 --> 00:48:29,320
So we would rent for five to 8
shows a year.

898
00:48:29,400 --> 00:48:31,760
And that's how we met Bandit
Lights because Bandit Lights

899
00:48:31,760 --> 00:48:34,720
was, you know, they could get us
a full lighting system and we

900
00:48:34,720 --> 00:48:36,680
could rent it and get a
technician that, you know, would

901
00:48:36,680 --> 00:48:39,520
come out and work and manage and
do all that stuff.

902
00:48:39,880 --> 00:48:42,760
So I had met them through the
over the last three or four

903
00:48:42,760 --> 00:48:45,920
years from driving trucks,
showing up, you know, picking up

904
00:48:45,920 --> 00:48:49,160
the gear, meeting with their, I
was a production manager.

905
00:48:49,160 --> 00:48:51,880
So I was handling the money and
making sure that they got paid.

906
00:48:51,880 --> 00:48:54,720
And, you know, so I was talking
to Mike Golden and talking to

907
00:48:55,840 --> 00:48:57,440
Jonathan.
I remember his last name

908
00:48:57,560 --> 00:49:00,840
offhand, but you know, basically
all the guys that that worked

909
00:49:00,840 --> 00:49:04,480
there and you know, getting to
know the Nashville time, this is

910
00:49:04,480 --> 00:49:07,520
like pre big shop.
This is, I mean, this is 20 some

911
00:49:07,520 --> 00:49:10,080
years ago.
So that's how I knew them and

912
00:49:10,080 --> 00:49:11,360
they had called me up a number
of times.

913
00:49:11,360 --> 00:49:12,920
Hey, we'd love to have you come
work for us.

914
00:49:12,920 --> 00:49:14,640
We'd love you to do this.
We'd love you to do that.

915
00:49:15,080 --> 00:49:18,880
And I did end up going to work
for them about six months later,

916
00:49:19,760 --> 00:49:25,120
but I got to Nashville when did
some scenic work for a guy for a

917
00:49:25,120 --> 00:49:26,520
little bit to just try and fill
in.

918
00:49:26,520 --> 00:49:30,920
And then Nocturne, who at the
time prior to their PRG

919
00:49:30,920 --> 00:49:34,440
acquisition was just Nocturne
Productions, a video company

920
00:49:34,960 --> 00:49:38,680
they called up and I was like
the 8th man on NFL Kickoff in

921
00:49:38,680 --> 00:49:42,440
2007 down in Indianapolis and
so.

922
00:49:42,480 --> 00:49:46,520
Now you're learning video.
Now I'm learning video, so I am.

923
00:49:47,160 --> 00:49:49,080
Yeah.
So, so my first crew chief

924
00:49:49,120 --> 00:49:51,520
actually so funny enough.
So my first, first crew chief,

925
00:49:51,520 --> 00:49:54,800
Dave Panzik also works for me
now, which is really funny.

926
00:49:54,800 --> 00:49:58,720
He was my first tour.
He was my first like real show

927
00:49:58,720 --> 00:50:02,000
crew chief.
We were doing, we Nocturne at

928
00:50:02,000 --> 00:50:06,000
the time had one of the only LED
floors that people could walk

929
00:50:06,000 --> 00:50:09,280
on, which was LED with plexi on
it, you know, and the frame was

930
00:50:09,280 --> 00:50:12,360
so tight that you could like run
it at an angle and they put like

931
00:50:12,360 --> 00:50:14,160
plexi that was an inch and a
half thick on it.

932
00:50:15,280 --> 00:50:18,360
But I remember my first time
being under the stage during the

933
00:50:18,360 --> 00:50:20,200
show.
And, and it was Kelly Clarkson

934
00:50:20,200 --> 00:50:22,360
that was performing.
And Dave was like, they're

935
00:50:22,360 --> 00:50:24,280
getting ready to start the show.
I'm the tech.

936
00:50:24,400 --> 00:50:27,120
I'm supposed to be the guy
that's going to fix the LED

937
00:50:27,280 --> 00:50:31,080
underneath there, which I had, I
literally had zero clue what I

938
00:50:31,080 --> 00:50:32,960
was doing.
And so we're under there and

939
00:50:32,960 --> 00:50:36,240
he's like, if this goes wrong,
I'm going to call you on the

940
00:50:36,240 --> 00:50:37,680
radio.
I'm going to tell you it's this

941
00:50:37,680 --> 00:50:39,960
line and it's this row.
And you pull this and you unplug

942
00:50:39,960 --> 00:50:41,440
this and you swap this over and
you do this.

943
00:50:42,080 --> 00:50:45,240
And I'm like, like, dude, deer
in the headlights, like I, I

944
00:50:45,240 --> 00:50:47,880
was, I was.
But on the radio, you're like.

945
00:50:48,040 --> 00:50:50,600
Got it.
Yeah, exactly got it.

946
00:50:51,320 --> 00:50:53,080
And thankfully nothing went
down.

947
00:50:53,320 --> 00:50:56,640
And so I sat under the, I sat
under the stage for an hour and

948
00:50:56,640 --> 00:50:57,920
a half.
I was reading, I actually had a

949
00:50:57,920 --> 00:51:00,280
book with me of all, of all
things, you know, 'cause this is

950
00:51:00,280 --> 00:51:03,000
like, you know, this is pre
iPhone, this is pre everything.

951
00:51:03,400 --> 00:51:05,760
And I'm just sitting there
waiting with the splitters, you

952
00:51:05,760 --> 00:51:07,560
know.
And now, of course, in my mind,

953
00:51:07,560 --> 00:51:10,120
I know exactly what I should
have done 'cause I, you know, I

954
00:51:10,120 --> 00:51:12,280
spent a number of years touring
with Nocturne after that

955
00:51:12,280 --> 00:51:16,200
understanding their LED system.
But this is back, like, you

956
00:51:16,200 --> 00:51:20,440
know, this is 9 mil LED, which
is at that time was like next

957
00:51:20,440 --> 00:51:24,200
Gen.
I mean, it weighed a ton, but it

958
00:51:24,200 --> 00:51:26,760
did the job.
And so now Dave actually runs

959
00:51:26,760 --> 00:51:30,000
and manages all of our software
development and all the things

960
00:51:30,000 --> 00:51:33,560
that we do here at Gig Grant to
help develop better systems for

961
00:51:33,560 --> 00:51:35,880
our customers, which is super
cool to see.

962
00:51:36,680 --> 00:51:40,520
And he approached me seven years
ago was like, hey dude, I want

963
00:51:40,520 --> 00:51:42,680
to come work for you.
He was working for VER at the

964
00:51:42,680 --> 00:51:44,320
time.
And so it's so cool like you

965
00:51:44,320 --> 00:51:47,080
said earlier to see how things.
Just lifelong relationships.

966
00:51:47,080 --> 00:51:51,120
I mean, exactly.
And so you know, from there, I

967
00:51:51,120 --> 00:51:56,440
did end up going to work for
Bandit Lights for about 3

968
00:51:56,440 --> 00:51:58,080
months.
In fact, exactly 3 months.

969
00:51:58,080 --> 00:52:03,040
I gave them three months.
I worked for WWE and I was out

970
00:52:03,040 --> 00:52:04,640
on the road.
With Jason.

971
00:52:04,680 --> 00:52:09,600
And it was, you know, it was a,
it was a rough situation.

972
00:52:09,600 --> 00:52:13,120
I was put in it.
I was put WWE was transitioning

973
00:52:13,120 --> 00:52:15,680
it into the HD world.
So they went from standard def

974
00:52:15,680 --> 00:52:18,920
to HD in three days.
Literally like their last show

975
00:52:18,920 --> 00:52:22,800
was on a Wednesday or a Tuesday,
which was smack down.

976
00:52:22,800 --> 00:52:25,800
And then the next, the next
Monday, they were straight to

977
00:52:25,800 --> 00:52:28,640
Monday, Monday Night Raw and
they were going from standard

978
00:52:28,640 --> 00:52:32,320
def to HD.
And that bandit had brought me

979
00:52:32,320 --> 00:52:36,680
in to run the hippos at the
time, which were a new media

980
00:52:36,680 --> 00:52:39,120
server for them.
But also we had just I had just

981
00:52:39,120 --> 00:52:41,840
spent two years working the
Versatubes at T Mania.

982
00:52:41,840 --> 00:52:45,000
So I had a ton of this is back
in the element labs versatube

983
00:52:45,000 --> 00:52:47,240
days.
So 20 some years ago.

984
00:52:47,680 --> 00:52:49,680
And I had a lot of experience.
So we had eight.

985
00:52:49,920 --> 00:52:55,000
I had 800 Versatubes on these
big ribs that made this giant,

986
00:52:55,400 --> 00:53:00,000
this giant header that ran from
border to border across the

987
00:53:00,840 --> 00:53:02,480
across.
They it would basically shut

988
00:53:02,480 --> 00:53:07,000
down an entire ice arena of pass
through when we put it together

989
00:53:07,000 --> 00:53:10,440
until we flew it up because it
was so big and it was 800 plus

990
00:53:10,440 --> 00:53:13,800
versatubes.
And so I was I was managing the

991
00:53:13,800 --> 00:53:16,200
versatubes.
I was also supposed to run the

992
00:53:16,200 --> 00:53:20,360
Hippo, but it was a media server
that I had never seen, had never

993
00:53:20,360 --> 00:53:24,840
touched, never operated with,
you know, on a console that I'd

994
00:53:24,840 --> 00:53:27,600
never touched and never operated
and they had no content for.

995
00:53:27,600 --> 00:53:31,320
So I couldn't practice.
You know, it was it was brutal.

996
00:53:32,440 --> 00:53:36,400
Somehow, by the sheer grace of
God, the first show Monday Night

997
00:53:36,400 --> 00:53:42,600
Raw was perfect.
I have never felt that stressed

998
00:53:42,600 --> 00:53:45,200
in my entire life.
Like to the point where like

999
00:53:45,480 --> 00:53:49,120
where where my entire midsection
was like cramped.

1000
00:53:49,480 --> 00:53:51,920
I don't know if you've ever had
that, like where your stomach is

1001
00:53:51,920 --> 00:53:54,920
like a knot.
I've never.

1002
00:53:54,920 --> 00:53:56,080
Experienced it.
I call that sense.

1003
00:53:58,080 --> 00:53:59,760
I guess so, but.
Pretty much.

1004
00:53:59,760 --> 00:54:02,320
Monday, yeah.
But but it was like it was

1005
00:54:02,320 --> 00:54:04,280
stressed like I had never felt
before.

1006
00:54:04,280 --> 00:54:06,080
And, and thankfully it worked
out.

1007
00:54:07,840 --> 00:54:09,720
I mean, again, the the show was
perfect.

1008
00:54:10,040 --> 00:54:14,200
It actually went Florida State,
which was incredible enough.

1009
00:54:15,360 --> 00:54:18,760
And then through a through a
happenstance of stuff the next

1010
00:54:18,760 --> 00:54:20,400
day, we had a console that
failed.

1011
00:54:20,400 --> 00:54:23,240
We had, you know, there, there
was a mess of things that went

1012
00:54:23,240 --> 00:54:26,240
on the next day that we're
beyond people's control.

1013
00:54:27,400 --> 00:54:29,480
And, and some things that
weren't, you know, like we were

1014
00:54:29,480 --> 00:54:31,920
programming right up until the
show was supposed to start and

1015
00:54:31,920 --> 00:54:35,920
we were programming in the blind
and, and, and that's dangerous,

1016
00:54:35,920 --> 00:54:39,360
very, very dangerous.
And so I was with the guy that

1017
00:54:39,360 --> 00:54:42,680
was programming, he was doing it
and we accidentally programmed

1018
00:54:42,680 --> 00:54:44,240
two of the wrestlers
incorrectly.

1019
00:54:44,240 --> 00:54:48,200
We programmed them backwards,
but, but we couldn't see it

1020
00:54:48,200 --> 00:54:49,920
because we were in the blind.
Did you change?

1021
00:54:49,920 --> 00:54:52,920
The outcome of who won the world
championship that day.

1022
00:54:53,600 --> 00:54:56,240
No, not at all actually,
thankfully they I guess they.

1023
00:54:56,280 --> 00:54:59,200
Could change they.
Well, no, they changed it in

1024
00:54:59,200 --> 00:55:01,080
post.
I still remember who it was too.

1025
00:55:01,080 --> 00:55:03,520
It was a guy named Kofi Kingston
of all things.

1026
00:55:03,520 --> 00:55:06,720
Like I just remembered that
they, they basically introduced

1027
00:55:07,040 --> 00:55:10,200
this guy MVP and all the
graphics for Kofi Kingston came

1028
00:55:10,200 --> 00:55:13,120
up because it was wrong.
And this it was one of those

1029
00:55:13,120 --> 00:55:15,480
moments, you know, those moments
where like in your head, you

1030
00:55:15,480 --> 00:55:18,560
know something is wrong and you
know that what you're about to

1031
00:55:18,560 --> 00:55:22,600
do is is incorrect, but it's
labeled the way it's supposed to

1032
00:55:22,600 --> 00:55:27,480
be and it's labeled right.
But you know, like my brain knew

1033
00:55:27,480 --> 00:55:31,880
it was wrong, but I couldn't.
Like if I hit the if I hit the

1034
00:55:31,880 --> 00:55:36,600
button that said MVPI couldn't,
if I were to tell, Oh well, I

1035
00:55:36,600 --> 00:55:38,200
hit Kofi Kingston and it was
wrong.

1036
00:55:38,240 --> 00:55:40,480
Like, and then I did it wrong
that way and I fired the wrong

1037
00:55:40,480 --> 00:55:42,480
cue.
That's totally different than

1038
00:55:42,480 --> 00:55:44,760
firing the right cue that had
the wrong stuff in it.

1039
00:55:45,400 --> 00:55:48,200
And if that makes brutal.
No, no, I get what you're

1040
00:55:48,480 --> 00:55:51,520
saying.
You know, and, and in all of

1041
00:55:51,520 --> 00:55:53,600
this, so we fired the wrong
stuff.

1042
00:55:53,760 --> 00:55:55,880
Obviously everybody was upset.
I get it.

1043
00:55:55,880 --> 00:55:59,000
Like it sucks.
Like you feel terrible and, and

1044
00:55:59,000 --> 00:56:01,000
a couple of a couple, then
they're like, fine, we have to

1045
00:56:01,000 --> 00:56:02,800
fix it in post.
So then what we did was we were

1046
00:56:02,800 --> 00:56:04,400
able to come back on a
commercial break.

1047
00:56:04,400 --> 00:56:06,120
We basically fired the other
queue.

1048
00:56:06,320 --> 00:56:09,760
They record the same view.
This is back in 2007.

1049
00:56:09,760 --> 00:56:12,280
So you know, they basically we
fired the right one.

1050
00:56:12,360 --> 00:56:15,960
They recorded the same view with
the guy coming out and then they

1051
00:56:15,960 --> 00:56:18,360
basically dub it over because it
was a recording.

1052
00:56:18,400 --> 00:56:20,800
You know, it was for smack.
It was for heat, actually, it

1053
00:56:20,800 --> 00:56:23,000
wasn't even for Smack Down.
It was for like their, you know,

1054
00:56:23,000 --> 00:56:25,640
off brand whatever at the time.
20 years, right?

1055
00:56:25,680 --> 00:56:28,480
Yeah.
And and so through that, but

1056
00:56:28,480 --> 00:56:30,960
then after all of that, we
realized that we've been

1057
00:56:30,960 --> 00:56:36,480
programming so fast that we
hadn't had a chance to move the

1058
00:56:36,480 --> 00:56:39,800
backup over to the backup
console because we were

1059
00:56:39,800 --> 00:56:41,480
programming right up until show
started.

1060
00:56:41,480 --> 00:56:45,560
And so then the console locked
up and we were missing a couple

1061
00:56:45,560 --> 00:56:47,200
of wrestlers on the backup
console.

1062
00:56:47,200 --> 00:56:49,520
And so it's like, you know,
learning to remember.

1063
00:56:49,520 --> 00:56:51,720
One thing after another.
Yeah, dude, one thing after

1064
00:56:51,720 --> 00:56:54,520
brutal every every single time
so.

1065
00:56:54,560 --> 00:56:57,200
Did you get fired?
Actually, I did.

1066
00:56:57,200 --> 00:56:58,040
Yep.
Oh, wow.

1067
00:56:59,080 --> 00:57:01,440
Oh yeah.
So the next your first time.

1068
00:57:02,440 --> 00:57:04,440
First time, yeah.
No, that was the second time

1069
00:57:04,440 --> 00:57:06,000
actually.
I had been fired from another

1070
00:57:06,000 --> 00:57:08,280
company prior to that.
That's a whole another.

1071
00:57:08,280 --> 00:57:12,680
That's another story.
Yeah, but best which that firing

1072
00:57:12,680 --> 00:57:14,760
the first one was the best thing
that ever happened to me.

1073
00:57:14,960 --> 00:57:17,560
Literally it it is what they.
Usually are.

1074
00:57:17,560 --> 00:57:19,560
They usually end up that way,
you know what I mean?

1075
00:57:19,560 --> 00:57:22,680
Correct.
It was, it catalyzed me to start

1076
00:57:22,680 --> 00:57:24,280
the company that I'm running
today.

1077
00:57:24,600 --> 00:57:28,120
It drove me to, to treat people
right, to do things the way that

1078
00:57:28,120 --> 00:57:31,800
they need to be done, you know,
And so after all the stuff at,

1079
00:57:31,800 --> 00:57:36,600
at, at WWE that weekend, we were
at wrestle, not WrestleMania.

1080
00:57:36,600 --> 00:57:39,680
And the next week was Royal
Rumble at Madison Square Garden.

1081
00:57:40,160 --> 00:57:43,440
And you know, during the week,
you know, it was actually very

1082
00:57:43,440 --> 00:57:44,960
cool.
So the gentleman, I can't even

1083
00:57:44,960 --> 00:57:48,000
remember his name at Bandit
right now, but he called me on

1084
00:57:48,000 --> 00:57:50,160
Thursday.
And the first words out of his

1085
00:57:50,160 --> 00:57:53,360
mouth when he called me, he goes
Jordan, he goes, I'm sorry.

1086
00:57:54,080 --> 00:57:57,720
If you never wanted to go back
out to WWE again, I would

1087
00:57:57,720 --> 00:58:01,120
perfectly understand because we
put you in a situation that you

1088
00:58:01,120 --> 00:58:06,080
could not win and expected you
to somehow pull off a miracle

1089
00:58:06,080 --> 00:58:07,800
and we did not set you up to
win.

1090
00:58:08,680 --> 00:58:10,840
And, and I told him, I said, you
know what?

1091
00:58:10,840 --> 00:58:13,680
I said, listen, I committed, I
told you 3 months.

1092
00:58:13,720 --> 00:58:17,360
I will stand by my word and do
what I told you to I would do.

1093
00:58:18,080 --> 00:58:19,400
But after three months, I'm
done.

1094
00:58:19,840 --> 00:58:22,640
He said, OK, I understand, thank
you for that.

1095
00:58:22,840 --> 00:58:24,040
And and we'll get it figured
out.

1096
00:58:24,040 --> 00:58:26,320
So then we get to Madison Square
Garden.

1097
00:58:26,440 --> 00:58:28,440
This is my first time in MSG
actually.

1098
00:58:29,240 --> 00:58:35,080
And we get there and we're going
in and, and the, the producer

1099
00:58:35,080 --> 00:58:37,360
pulls me aside.
He basically said, hey, Jordan,

1100
00:58:37,360 --> 00:58:39,000
we don't think you're the right
person to do this.

1101
00:58:39,000 --> 00:58:40,800
So on and so forth.
Whatever.

1102
00:58:40,800 --> 00:58:42,920
I'm, I'm not, I won't disclose
names because I don't want to.

1103
00:58:43,160 --> 00:58:44,600
Whatever.
I'm not a big fan of this

1104
00:58:44,600 --> 00:58:47,760
individual.
But The funny thing that I find

1105
00:58:47,760 --> 00:58:52,360
about the whole situation is
that after all of that, the new

1106
00:58:52,360 --> 00:58:56,160
guy they brought in, I trained
him how to do his job, taught

1107
00:58:56,160 --> 00:58:58,320
him how to run the console,
taught him how to run the show,

1108
00:58:58,320 --> 00:59:00,120
taught him how to do everything
about it.

1109
00:59:00,280 --> 00:59:02,360
And then he stuck around for 15
years.

1110
00:59:02,960 --> 00:59:09,640
And so, so to me, in the end,
even though, number one, if I

1111
00:59:09,640 --> 00:59:15,960
had kept that job, I, I may have
never started gig rent in the

1112
00:59:15,960 --> 00:59:19,840
company I'm running now because
it was consistent, it was

1113
00:59:20,160 --> 00:59:24,040
regular, you know, I'm a very
loyal person and so I stick to

1114
00:59:24,040 --> 00:59:27,240
things regularly.
So, so in the end, it was

1115
00:59:27,440 --> 00:59:29,280
absolutely what needed to
happen.

1116
00:59:29,280 --> 00:59:32,520
And, and then I look back and I
say, you know what, if I had

1117
00:59:32,520 --> 00:59:35,480
chosen to stay and they had not
done that, I would have crushed

1118
00:59:35,480 --> 00:59:38,520
it and I would have been doing
whatever they asked me to do.

1119
00:59:38,520 --> 00:59:39,800
And I've been doing it for a
long time.

1120
00:59:39,800 --> 00:59:42,520
And.
Well, even even from their end,

1121
00:59:42,520 --> 00:59:45,840
you know, like to me it just
sounds like, you know, sort of

1122
00:59:45,840 --> 00:59:50,120
middle management guy gets
yelled at by top management guy

1123
00:59:50,120 --> 00:59:53,280
needs to place the blame on
someone and say top management

1124
00:59:53,280 --> 00:59:55,560
guy, I've taken care of the
problem.

1125
00:59:56,080 --> 00:59:59,160
You know, so he didn't take care
of the problem.

1126
00:59:59,160 --> 01:00:02,080
He blamed somebody for the
problem and got rid of that

1127
01:00:02,080 --> 01:00:03,240
person, right.
So.

1128
01:00:03,240 --> 01:00:06,400
So here's the thing.
Like the everybody always joked

1129
01:00:06,400 --> 01:00:09,720
on WWE, if a piece of gear
fails, somebody gets fired.

1130
01:00:09,840 --> 01:00:13,600
Like that's just, that was just
kind of the thing and I'd heard

1131
01:00:13,600 --> 01:00:17,280
it before, so this wasn't.
A surprise brutal culture.

1132
01:00:17,480 --> 01:00:20,640
It it is, but that I mean, guys
who have been out there will

1133
01:00:20,640 --> 01:00:23,680
tell you like if a piece of gear
fails, it's likely somebody's

1134
01:00:23,680 --> 01:00:25,840
going to get fired.
Even if it was so the console

1135
01:00:25,840 --> 01:00:27,720
failed.
I couldn't fix that.

1136
01:00:27,960 --> 01:00:31,560
I had like literally it, it
died.

1137
01:00:31,800 --> 01:00:34,920
I mean the guy was the guy from
the console company was there.

1138
01:00:34,920 --> 01:00:37,440
I don't even remember the name.
It's AI.

1139
01:00:37,440 --> 01:00:39,120
Don't think the consoles exist
anymore.

1140
01:00:39,120 --> 01:00:43,080
I can't, I can't remember at the
time, but you know, again, it

1141
01:00:43,080 --> 01:00:45,560
was an experience and, and I
learned it and I stuck it out

1142
01:00:45,560 --> 01:00:48,040
for the next three months.
Like I said, you know, when I

1143
01:00:48,040 --> 01:00:50,480
did all the, did all the
Versatubes and I did those

1144
01:00:50,480 --> 01:00:55,000
things and after three months I
went back to, I went back to

1145
01:00:55,000 --> 01:00:58,080
doing Rock'n'roll.
I can't, I think the next tour.

1146
01:00:58,560 --> 01:01:01,400
So I did WWE.
Oh, and then 9 Inch Nails was

1147
01:01:01,400 --> 01:01:03,160
after that.
So we finished, I finished up

1148
01:01:03,160 --> 01:01:06,920
WWE, I did, oh, Def Leppard.
Excuse me, Def Leppard.

1149
01:01:06,920 --> 01:01:08,640
Then 9 Inch Nails.
So I finished out this spring

1150
01:01:08,640 --> 01:01:10,840
with Def Leppard.
Spent a month and 1/2 with them.

1151
01:01:10,840 --> 01:01:13,280
With who?
With With Bandit still or.

1152
01:01:13,720 --> 01:01:15,640
No, with with Nocturne I went
back to the right.

1153
01:01:15,680 --> 01:01:16,920
Turn after, not back to
Nocturne.

1154
01:01:16,920 --> 01:01:20,160
So I was doing I did Bandit for
for three for three months and

1155
01:01:20,160 --> 01:01:26,840
then and then went in April of
2008 went to or sorry, take that

1156
01:01:26,840 --> 01:01:29,880
back.
That was the first that getting

1157
01:01:29,880 --> 01:01:32,520
fired from WWE was the first
because I then got fired from

1158
01:01:32,520 --> 01:01:35,880
that net from the other company.
Next after that, I apologize, I

1159
01:01:35,880 --> 01:01:39,200
got them mixed up.
So Bandit was the first one.

1160
01:01:39,400 --> 01:01:42,240
Then this one went then the
getting fired from another

1161
01:01:42,240 --> 01:01:44,840
company called Richter scale was
the was the other one.

1162
01:01:45,880 --> 01:01:48,600
And and that was the best thing
that ever happened to me.

1163
01:01:48,600 --> 01:01:50,680
But it was good.
I mean, it was really good for

1164
01:01:50,680 --> 01:01:53,400
me and that, like I said, I
would have been faithful and all

1165
01:01:53,400 --> 01:01:56,360
the other things that I didn't,
you know, that, you know, going

1166
01:01:56,360 --> 01:01:59,000
to 9 Inch Nails and meeting the
people that I did there and

1167
01:01:59,000 --> 01:02:02,320
working with the guys that I did
there and, and and then Nocturne

1168
01:02:02,320 --> 01:02:03,920
and all.
Like none of that might have

1169
01:02:03,920 --> 01:02:07,720
happened if I had stayed with
WWE and and stuck with that job.

1170
01:02:07,760 --> 01:02:09,600
I get that.
You know so.

1171
01:02:09,920 --> 01:02:13,440
I completely get that.
So you how long were you at

1172
01:02:13,440 --> 01:02:15,120
Nocturne?
The second time, then a couple

1173
01:02:15,120 --> 01:02:18,440
years or.
For about 6, I mean, I was

1174
01:02:18,440 --> 01:02:21,120
freelance, you know your
permalance with them.

1175
01:02:21,120 --> 01:02:24,200
So I mean I did, I did Def
Leppard, did a couple of 1 offs

1176
01:02:24,200 --> 01:02:27,360
over the summer, then started 9
inch nails and did 9 inch nails

1177
01:02:27,360 --> 01:02:31,600
for about 5 or 6 months in that
we moved to Denver.

1178
01:02:31,720 --> 01:02:37,280
And then that's when I was lured
in by the owner of the company

1179
01:02:37,280 --> 01:02:40,160
of Richter Scale and, and
convinced of all those great,

1180
01:02:40,160 --> 01:02:41,600
amazing things that we were
going to do.

1181
01:02:41,600 --> 01:02:44,680
And then basically got hired and
take advantage of for the next

1182
01:02:44,680 --> 01:02:47,840
12 months, 13 months and work to
the bone.

1183
01:02:47,840 --> 01:02:50,680
Literally worked more for the
local company that I did on

1184
01:02:50,680 --> 01:02:53,320
tour.
Like my wife, I got done with

1185
01:02:53,320 --> 01:02:55,200
the first year.
My wife wanted me to go back out

1186
01:02:55,200 --> 01:02:58,640
on tour because I was home 150
days when I was touring and I

1187
01:02:58,640 --> 01:03:02,240
was home like 85 days when I was
working for the local like

1188
01:03:02,280 --> 01:03:05,520
literally in town 30 minutes
from my house or you know, in

1189
01:03:05,520 --> 01:03:10,360
the local area and was just just
beat to I hate death's not the

1190
01:03:10,360 --> 01:03:11,520
right word.
I'm still alive.

1191
01:03:11,520 --> 01:03:15,120
Obviously I'm here, but just
just it was brutal, brutal

1192
01:03:15,160 --> 01:03:16,280
schedule.
It was.

1193
01:03:17,480 --> 01:03:21,000
And then they, they fired me 3
days before Christmas of two in

1194
01:03:21,000 --> 01:03:26,040
2009.
So December 22nd, 2009 and

1195
01:03:26,120 --> 01:03:29,240
scared out of my mind had a new
baby on the way, had just bought

1196
01:03:29,240 --> 01:03:31,640
a house.
I mean, literally, you know,

1197
01:03:32,040 --> 01:03:35,520
everything colliding, but it was
the best thing that ever

1198
01:03:35,520 --> 01:03:37,560
happened.
In April of 2010 I started the

1199
01:03:37,560 --> 01:03:39,840
Rare Experience, which was the
first company I started.

1200
01:03:39,840 --> 01:03:42,680
OK, so now you're in Denver.
Correct.

1201
01:03:42,680 --> 01:03:44,280
I've been in Denver.
For a year now, yeah.

1202
01:03:44,280 --> 01:03:45,960
You've moved from Nashville to
Denver.

1203
01:03:45,960 --> 01:03:47,960
You're with Rick Rouscale, You
bought a house.

1204
01:03:48,400 --> 01:03:53,080
And you know, if I was to go
back then and give you advice, I

1205
01:03:53,080 --> 01:03:57,600
would say maybe you should rent.
That'd be one of my first

1206
01:03:57,600 --> 01:03:58,600
pieces.
Of Well, we did.

1207
01:03:58,600 --> 01:04:01,200
We had rented for a year.
Well, we did.

1208
01:04:01,200 --> 01:04:03,960
We rented for a whole year to
figure out where we wanted to

1209
01:04:04,080 --> 01:04:05,960
live.
And so we had, we had just, so I

1210
01:04:05,960 --> 01:04:09,880
came to work for them in
November of 2008.

1211
01:04:10,280 --> 01:04:16,120
And then and so we rented for a
whole year and then in, in, in

1212
01:04:16,120 --> 01:04:19,120
November of 2009, we bought a
condo.

1213
01:04:19,120 --> 01:04:21,280
I see, 'cause we were.
You know, we've been there for a

1214
01:04:21,280 --> 01:04:23,680
whole year already, knew we
figured out where we wanted to

1215
01:04:23,680 --> 01:04:25,440
live, found a great little
place.

1216
01:04:25,440 --> 01:04:29,600
You know, my wife got pregnant.
I was on the floor of LDI when

1217
01:04:29,640 --> 01:04:31,920
when she called me up and told
me she was pregnant with our

1218
01:04:31,920 --> 01:04:35,680
first son, you know?
So I'm sitting there like, oh

1219
01:04:35,680 --> 01:04:37,600
wow, I was not expecting that.
Yeah.

1220
01:04:38,840 --> 01:04:43,080
So, So what is the rare
experience or, or what was it?

1221
01:04:43,080 --> 01:04:45,560
I I think it still exists,
doesn't it it?

1222
01:04:45,560 --> 01:04:48,480
Does the rare experience is the
whole it is the holding company,

1223
01:04:48,480 --> 01:04:52,440
so the rare experience is the
company that's going to own all

1224
01:04:52,440 --> 01:04:54,120
of the other companies that I
will.

1225
01:04:54,120 --> 01:04:57,560
Own, you know, over, but it was
also the first company you

1226
01:04:57,560 --> 01:05:00,000
started and when you first
started it, what was it?

1227
01:05:00,600 --> 01:05:03,920
The original idea was to be a
producer, producer, technical

1228
01:05:03,920 --> 01:05:07,760
direction company that would
produce and, and manage events

1229
01:05:07,760 --> 01:05:09,720
specifically.
So it was event based.

1230
01:05:09,720 --> 01:05:13,320
It was, you know, I was managing
some, I was working with a guy

1231
01:05:13,320 --> 01:05:16,160
that was doing like some crusade
style events and doing some

1232
01:05:16,160 --> 01:05:19,160
other, you know, technical
direction management type stuff

1233
01:05:19,160 --> 01:05:22,040
and, and all, all within the
Christian world.

1234
01:05:23,000 --> 01:05:25,800
But that was something that, you
know, I was like, oh, maybe I

1235
01:05:25,800 --> 01:05:27,760
could do this for a living.
Maybe this would be something

1236
01:05:27,760 --> 01:05:29,160
I'm, you know, because I was
good at it.

1237
01:05:29,160 --> 01:05:31,360
I was good at managing and
organizing and taking all that

1238
01:05:31,360 --> 01:05:34,000
stuff down and, and making it
happen.

1239
01:05:34,000 --> 01:05:37,000
So I was like, well, let's give
it a shot and see what happens.

1240
01:05:37,360 --> 01:05:39,520
And so I did a little bit here
and there.

1241
01:05:39,520 --> 01:05:42,360
Most of that for the rare
experience was spent doing

1242
01:05:42,360 --> 01:05:46,480
touring, doing, doing
rock'n'roll type stuff, working

1243
01:05:46,480 --> 01:05:51,800
for any number of any number of
come, you know, groups with that

1244
01:05:51,800 --> 01:05:55,800
we worked with for Nocturne
until 2014.

1245
01:05:55,800 --> 01:06:00,520
So the end of 2014 was really my
last tour that I ever did.

1246
01:06:01,760 --> 01:06:04,800
And so for that, you know, the
next five years basically most

1247
01:06:04,800 --> 01:06:09,320
of that was spent with Lincoln
Park and working with them and

1248
01:06:09,320 --> 01:06:11,080
really became part of the core
team there.

1249
01:06:11,080 --> 01:06:15,080
And then the end of 2014, Jim
Digby, my production manager, I

1250
01:06:15,080 --> 01:06:19,840
remember we were in Manchester,
UK and earlier that year, June

1251
01:06:19,840 --> 01:06:23,680
of 2014, my wife had said, you
know, like, and, and this is

1252
01:06:24,040 --> 01:06:26,240
I'm, you know, like I'm, I'm a
very loyal person.

1253
01:06:26,240 --> 01:06:27,440
I've been with them for a long
time.

1254
01:06:27,440 --> 01:06:29,960
The money was good.
Like everything was like, right.

1255
01:06:30,120 --> 01:06:32,240
It was perfect.
I mean, I could, the, the

1256
01:06:32,240 --> 01:06:35,080
schedule is where I could do
corporate events in between.

1257
01:06:35,240 --> 01:06:38,360
It wasn't like hardcore touring.
We'd go out for 6 to 8 weeks and

1258
01:06:38,360 --> 01:06:39,920
then we'd come home for six to
eight weeks.

1259
01:06:39,920 --> 01:06:41,280
What?
Was your role on that tour?

1260
01:06:41,280 --> 01:06:42,840
What was your?
Title.

1261
01:06:42,840 --> 01:06:44,520
I played a couple of different
positions.

1262
01:06:44,520 --> 01:06:48,280
So I started out as
projectionist and then I ended

1263
01:06:48,280 --> 01:06:51,920
up joining the core team the
next year and I was LED crew

1264
01:06:51,920 --> 01:06:59,000
chief, you know, crew chief,
lead LED lead projectionist, you

1265
01:06:59,000 --> 01:07:02,520
know, kind of like a engineer
ish where I would be.

1266
01:07:02,880 --> 01:07:05,800
So myself and then my good
friend Skip Twitchell, our

1267
01:07:05,800 --> 01:07:09,080
director would basically go out
on any of the traveling jobs and

1268
01:07:09,080 --> 01:07:12,280
it's just the two of us would
carry 2 Cadillacs of video

1269
01:07:12,280 --> 01:07:17,200
cable.
And with that video cable we had

1270
01:07:18,000 --> 01:07:24,680
a bunch of cameras, you know,
stuff around the systems for a

1271
01:07:24,680 --> 01:07:27,400
Switcher, you know, plug into a
smaller system.

1272
01:07:27,400 --> 01:07:30,720
And then that would travel with
us to all the traveling shows.

1273
01:07:30,720 --> 01:07:34,360
And then the big tours we would
carry, you know, full did all of

1274
01:07:34,360 --> 01:07:36,800
the traveling, traveled the
world.

1275
01:07:36,840 --> 01:07:38,920
I mean, that was really the time
where I had the opportunity to

1276
01:07:38,920 --> 01:07:45,040
go like all over the world, you
know, and that's another part of

1277
01:07:45,040 --> 01:07:47,680
like catapulting my career
forward, doing things.

1278
01:07:47,680 --> 01:07:50,880
You know, I was in my 20, late
20s, early 30s at that point.

1279
01:07:51,480 --> 01:07:55,440
And, and, and I mean, I was
doing stuff that, you know,

1280
01:07:55,440 --> 01:07:59,280
guys, you know, almost double my
age, never got to do, never were

1281
01:07:59,280 --> 01:08:01,480
out doing.
And, and you know, I would just

1282
01:08:01,480 --> 01:08:05,320
dive in and help and work with,
I mean, 1 Jim Digby was one of

1283
01:08:05,320 --> 01:08:07,800
my favorite production managers.
He's a great guy.

1284
01:08:08,680 --> 01:08:12,920
Oh, man, fantastic.
And, and you know, he was, he

1285
01:08:12,920 --> 01:08:16,240
was great at taking care of the
people that worked for him and,

1286
01:08:16,240 --> 01:08:19,479
and enabling them to do an
excellent job.

1287
01:08:19,479 --> 01:08:23,399
So it's like if you jump in and
just say, hey, like, hey, can I

1288
01:08:23,399 --> 01:08:24,640
help you with that?
Can I do this?

1289
01:08:24,640 --> 01:08:26,960
Can I do that?
You know, working with our stage

1290
01:08:26,960 --> 01:08:30,000
manager, Ethan Murphy at the
time and, and all of the other

1291
01:08:30,000 --> 01:08:33,439
guys on the team, you know, we
became an incredibly cohesive

1292
01:08:33,439 --> 01:08:37,040
group that just got stuff done
and it was so much fun.

1293
01:08:37,040 --> 01:08:39,319
We had a great time.
I mean, we went, I think I've

1294
01:08:39,319 --> 01:08:42,319
been to like 60 countries around
the world touched, you know,

1295
01:08:42,319 --> 01:08:46,640
been able to set my foot on six
of seven continents with, with

1296
01:08:46,640 --> 01:08:49,200
Linkin Park.
I mean it, it was just a great

1297
01:08:49,200 --> 01:08:52,840
four years.
But my, my wife in June of two,

1298
01:08:52,960 --> 01:08:56,160
2014 was like, you know, kind of
hinting at, hey, maybe it's time

1299
01:08:56,160 --> 01:08:58,680
to look at doing something else.
And I kind of cast it aside at

1300
01:08:58,680 --> 01:09:01,200
the time and I was like, no,
this is great, it's awesome,

1301
01:09:01,200 --> 01:09:05,680
whatever.
And then in November of 2014, I

1302
01:09:05,680 --> 01:09:09,319
sit in my hotel room in
Manchester and I remember

1303
01:09:09,319 --> 01:09:12,720
exactly what I was doing, but
all of a sudden my brain just

1304
01:09:13,000 --> 01:09:16,920
lit up and I was like, there's
nowhere else for me to go here.

1305
01:09:17,040 --> 01:09:21,600
Like I literally reached the top
of what I could, like what I

1306
01:09:21,600 --> 01:09:25,080
could accomplish in at Lincoln
Park.

1307
01:09:25,080 --> 01:09:28,399
And it's not a bad thing that
everybody was great at their

1308
01:09:28,399 --> 01:09:30,399
jobs.
Nobody, you know, there was

1309
01:09:30,399 --> 01:09:32,600
nowhere else to go.
It wasn't like I could

1310
01:09:32,600 --> 01:09:34,920
eventually become the director
or do this or like but.

1311
01:09:35,120 --> 01:09:37,960
Unless, unless I change
something in my life, I'm going

1312
01:09:37,960 --> 01:09:41,040
to be doing the exact same thing
I'm doing right now, 20 years

1313
01:09:41,040 --> 01:09:42,319
from now.
Exactly.

1314
01:09:42,359 --> 01:09:44,600
And I might lose my wife along
the way, or my.

1315
01:09:44,600 --> 01:09:47,600
Family very possibly and you
know, I had tried to like

1316
01:09:47,600 --> 01:09:50,040
communicate with in Nocturne.
Hey guys, I want to move up, I

1317
01:09:50,040 --> 01:09:52,960
want to do more, I want to learn
more for about two years.

1318
01:09:52,960 --> 01:09:55,520
And it really it just kept feel
like it was hitting a ceiling

1319
01:09:56,000 --> 01:09:58,960
and and wasn't going anywhere,
partially because I was feeling

1320
01:09:58,960 --> 01:10:02,600
a position that was an
absolutely must have position

1321
01:10:02,800 --> 01:10:06,400
that they needed people that
were reliable, consistent and

1322
01:10:06,400 --> 01:10:10,440
could deliver a high quality.
And so obviously when I'm there,

1323
01:10:10,440 --> 01:10:13,160
it's like, duh, Jordan, Jordan
does really well.

1324
01:10:14,120 --> 01:10:17,640
And so anyhow, from that I
walked into the production

1325
01:10:17,640 --> 01:10:20,960
office the next day.
There had been an opportunity to

1326
01:10:20,960 --> 01:10:26,600
go out and become the technical
director for Worldwide boxing or

1327
01:10:26,600 --> 01:10:29,520
something like that.
It was some job that I knew I

1328
01:10:29,520 --> 01:10:34,840
probably wasn't going to get,
but they hadn't told me no yet.

1329
01:10:35,080 --> 01:10:37,320
So it was still something that
was there.

1330
01:10:37,320 --> 01:10:40,480
So I base, I essentially used
that was like, hey, listen, I

1331
01:10:40,480 --> 01:10:45,200
have this opportunity that I'm
waiting on to happen, but if I

1332
01:10:45,200 --> 01:10:47,960
commit to the tour for next
year, I can't do this.

1333
01:10:47,960 --> 01:10:50,200
And I really believe this is the
right thing for me to go and

1334
01:10:50,200 --> 01:10:54,440
pursue.
And so Jim, you know, I expected

1335
01:10:54,440 --> 01:10:55,800
it.
I like in my mind, I'm thinking,

1336
01:10:55,800 --> 01:10:58,080
he's going to be pissed off,
he's going to be angry, he's

1337
01:10:58,080 --> 01:11:00,440
going to be.
And he just, he, he looks right

1338
01:11:00,440 --> 01:11:02,840
at me.
He stood up and he goes, he

1339
01:11:02,840 --> 01:11:06,240
goes, man, he goes, we love you,
we're excited for you.

1340
01:11:06,400 --> 01:11:10,480
You're welcome back anytime.
And, and just gave me a huge hug

1341
01:11:10,880 --> 01:11:14,800
and, and I was like, wow, that
was way easier than I expected

1342
01:11:14,800 --> 01:11:17,120
it to be.
And so then we did the

1343
01:11:17,120 --> 01:11:20,080
Manchester show.
Yeah, we did a two in a row at

1344
01:11:20,080 --> 01:11:22,080
the O2 in London.
Last show.

1345
01:11:22,080 --> 01:11:24,240
He came up, came up, he gave me
a huge hug.

1346
01:11:24,240 --> 01:11:26,000
He's like, Jordan, I love you,
man.

1347
01:11:26,000 --> 01:11:27,080
You're awesome.
Thank you.

1348
01:11:27,080 --> 01:11:29,440
You're welcome back to tour with
us anytime you want to come

1349
01:11:29,440 --> 01:11:30,520
back.
That's great.

1350
01:11:30,840 --> 01:11:33,880
And and that was the last, that
was the last touring show, like

1351
01:11:33,880 --> 01:11:37,600
real touring show I did.
Have you seen them with the girl

1352
01:11:37,600 --> 01:11:41,120
singer?
I've seen some clips, I have not

1353
01:11:41,120 --> 01:11:45,000
seen a full show yet.
So it's, it's weird, it's like,

1354
01:11:45,520 --> 01:11:48,120
well, no, I just, I haven't seen
it live either, but I've just

1355
01:11:48,120 --> 01:11:51,120
seen video and stuff.
And I'm not saying they're bad

1356
01:11:51,120 --> 01:11:54,240
or anything.
I just think that it's a weird

1357
01:11:54,240 --> 01:11:57,520
decision to put her in that
position and to put the band in

1358
01:11:57,520 --> 01:11:59,960
that position.
Like whoever made the decision,

1359
01:12:00,720 --> 01:12:03,240
I'm not saying it's wrong.
I'm not saying I know more than

1360
01:12:03,240 --> 01:12:05,600
anybody.
They might be better talent

1361
01:12:05,840 --> 01:12:08,120
talent wise now than they were
before.

1362
01:12:08,120 --> 01:12:11,400
I don't know.
But it's it's like, you know,

1363
01:12:11,400 --> 01:12:15,360
like imagine if Van Halen would
have replaced David Lee Roth

1364
01:12:15,360 --> 01:12:19,600
with, you know, Pat Benatar or
something as opposed to Sammy

1365
01:12:19,600 --> 01:12:21,560
Hagar.
And I'm using old names.

1366
01:12:21,560 --> 01:12:23,040
So I hope you know who these.
People are.

1367
01:12:23,040 --> 01:12:24,440
I know.
I know who all of them.

1368
01:12:25,040 --> 01:12:26,480
Are.
But you know what I'm saying?

1369
01:12:26,480 --> 01:12:29,000
Like it, it just it's a weird
choice.

1370
01:12:29,000 --> 01:12:31,640
It's just a weird decision that
I don't know.

1371
01:12:31,640 --> 01:12:34,560
I was never a massive Linkin
Park fan or anything, so I

1372
01:12:34,560 --> 01:12:38,120
wouldn't care either way.
But I just thought, wow, that's

1373
01:12:38,120 --> 01:12:41,080
an interesting choice, you know,
especially given their fan base.

1374
01:12:41,520 --> 01:12:45,400
Some of their stuff I've heard.
Sounds good.

1375
01:12:45,560 --> 01:12:49,120
Yeah, I mean, but I haven't.
I'll have to go see a show I

1376
01:12:49,120 --> 01:12:51,080
thought about taking my boys to
see.

1377
01:12:51,400 --> 01:12:56,320
There's a September 3rd or 4th
show in Denver that we might be

1378
01:12:56,320 --> 01:12:58,560
able to get to, and it gives me
an excuse to go to our Denver

1379
01:12:58,560 --> 01:13:02,240
office Anyways, so I've thought,
I've thought about taking them

1380
01:13:02,240 --> 01:13:04,040
up there because they are big
Lincoln Park fans.

1381
01:13:04,040 --> 01:13:05,960
They've actually started
listening to the music and they

1382
01:13:06,080 --> 01:13:09,320
really actually enjoy it.
So what happened after you got

1383
01:13:09,320 --> 01:13:11,200
off that tour?
Did you didn't get the other

1384
01:13:11,200 --> 01:13:14,480
gig, the boxing gig?
So, so I left that tour and then

1385
01:13:14,480 --> 01:13:18,320
I had one show scheduled in 2015
and that was it.

1386
01:13:18,440 --> 01:13:21,560
I had one job at the beginning
of the year in January and I was

1387
01:13:21,560 --> 01:13:25,480
like, my wife and I went up, you
know, my parents gave us some

1388
01:13:25,480 --> 01:13:29,800
points to their Hyatt timeshare
up in Aspen and we used it up

1389
01:13:29,800 --> 01:13:31,320
there.
So like during the mud season

1390
01:13:31,320 --> 01:13:33,800
when it's super cheap and we
went up there for two days and

1391
01:13:33,800 --> 01:13:36,320
we just to talk about what we
wanted to do.

1392
01:13:37,320 --> 01:13:40,960
And at the end of 2014, I had
also agreed to take possession

1393
01:13:40,960 --> 01:13:45,360
of two Barco HDX projectors in
exchange for somebody who owed

1394
01:13:45,360 --> 01:13:48,880
me about 30 grand, which was
actually acquire the fire at the

1395
01:13:48,880 --> 01:13:50,480
time.
So here's coming back full

1396
01:13:50,480 --> 01:13:53,840
circle again, acquire the fire
Had I had sold them these

1397
01:13:53,840 --> 01:13:57,480
projectors 3 years earlier, they
owed me money and I traded back

1398
01:13:57,480 --> 01:14:03,280
to them.
That would that would be like

1399
01:14:03,280 --> 01:14:09,920
the, the catalyst that started
gig rent and my my wife wanted a

1400
01:14:11,760 --> 01:14:14,400
my wife wanted to sell them.
She's like, let's sell them and

1401
01:14:14,400 --> 01:14:18,160
get our money.
And I was like, you know, I

1402
01:14:18,160 --> 01:14:19,720
think I can rent these things
out.

1403
01:14:20,120 --> 01:14:23,240
Let's, let's see what happened.
Let's just give it a try.

1404
01:14:23,480 --> 01:14:26,480
And I had already had a tour
lined up for them because

1405
01:14:26,560 --> 01:14:28,880
acquire the fire had been
renting these for a tour early

1406
01:14:29,080 --> 01:14:31,480
like previously.
And so I would just basically

1407
01:14:31,480 --> 01:14:35,120
took over that rental and I
started renting them for a tour.

1408
01:14:35,880 --> 01:14:39,960
And so that was January of 2015.
And that was as the rare

1409
01:14:39,960 --> 01:14:42,920
experience.
Still, that was just slow, you

1410
01:14:42,920 --> 01:14:46,440
know, running out of my garage.
And then I went from 2

1411
01:14:46,440 --> 01:14:49,160
projectors to 4 projectors.
I bought two more and then I

1412
01:14:49,160 --> 01:14:54,400
went from 4 projectors to 8 and
then I bought a Spyder X20 and

1413
01:14:54,400 --> 01:14:57,400
then I bought, you know, four
more projectors.

1414
01:14:57,400 --> 01:14:59,400
And so like over the time.
So we where.

1415
01:14:59,400 --> 01:15:01,080
Were you storing all this stuff
though?

1416
01:15:01,560 --> 01:15:06,240
Well, it started in my garage
and then I moved to a 10 by 10

1417
01:15:06,240 --> 01:15:10,240
storage unit up the street in a
in a little guardian storage

1418
01:15:10,240 --> 01:15:11,840
place.
And it was the perfect storage

1419
01:15:11,840 --> 01:15:14,640
place because I had a loading
dock so I could actually bring

1420
01:15:14,640 --> 01:15:18,000
in trucks to pick stuff up.
It wasn't a flat and it was

1421
01:15:18,000 --> 01:15:19,880
indoors, so I could work
indoors.

1422
01:15:20,000 --> 01:15:22,840
So in Denver in the winter, you
definitely don't want to be

1423
01:15:22,840 --> 01:15:24,640
working out of storage units
outside.

1424
01:15:24,720 --> 01:15:28,080
So it was interior.
So I had AI had a 10 by 10

1425
01:15:28,080 --> 01:15:31,520
storage unit and then I got a 20
by and then I got a 10 by 20 or

1426
01:15:31,520 --> 01:15:36,760
25 and then I got 2 and then I
got 3 and I got 4.

1427
01:15:37,920 --> 01:15:44,400
And so from 2015, so really I
got the storage unit in 2016.

1428
01:15:44,400 --> 01:15:50,720
And so 2016 to 2019 we were in
storage units in Westminster, N

1429
01:15:50,720 --> 01:15:55,280
Denver, Co.
And then in August of 2019, we

1430
01:15:55,280 --> 01:15:59,600
moved into our first warehouse,
which was actually right around

1431
01:15:59,600 --> 01:16:04,960
the corner from where we were
with the storage units and is

1432
01:16:04,960 --> 01:16:10,760
about 4200 square feet of space
in there, in right, right in

1433
01:16:10,760 --> 01:16:13,200
Westminster, across the street
from Costco to the point where

1434
01:16:13,200 --> 01:16:16,560
like if we needed more
televisions for a rental, we

1435
01:16:16,560 --> 01:16:18,760
could literally walk across.
That's hilarious.

1436
01:16:19,160 --> 01:16:23,640
Buy 4 you know, 50 fives or 60
fives and roll them across for.

1437
01:16:23,640 --> 01:16:28,120
$99 each.
Yeah, that's that's hilarious.

1438
01:16:28,120 --> 01:16:31,240
And you know what A great time
to invest money in a new shop

1439
01:16:31,240 --> 01:16:34,000
and probably some inventory and
stuff right before COVID.

1440
01:16:34,640 --> 01:16:36,720
Yeah.
Oh, you know, there are pictures

1441
01:16:36,720 --> 01:16:41,600
of me taking delivery of our
first, our first 22K laser

1442
01:16:41,600 --> 01:16:46,440
projectors on February 8th or
9th of 2020.

1443
01:16:47,560 --> 01:16:51,000
You know, stacks of projectors,
pallets of televisions.

1444
01:16:51,000 --> 01:16:56,320
I mean, I had just bought 4243
inch Panasonic TV's because we

1445
01:16:56,320 --> 01:16:59,960
had, we were going to do a huge
booth at Hymns, which was the

1446
01:16:59,960 --> 01:17:03,480
big medical convention.
That's that spring and the gear

1447
01:17:03,480 --> 01:17:07,200
was already on the way to hims
and it can and it canceled while

1448
01:17:07,200 --> 01:17:10,320
the gear was on the way.
I mean, it was like it was, it

1449
01:17:10,320 --> 01:17:12,880
was 50 monitors that we're all
going.

1450
01:17:12,880 --> 01:17:14,760
I mean, it was a full truckload
of gear.

1451
01:17:16,000 --> 01:17:21,440
And but I, I mean, ultimately
COVID was the best thing that

1452
01:17:21,440 --> 01:17:23,640
probably ever happened to the
to, to the company.

1453
01:17:23,720 --> 01:17:25,560
How's that?
So well.

1454
01:17:25,560 --> 01:17:27,920
So when did you actually start
Gig Rent?

1455
01:17:28,280 --> 01:17:31,640
Had it been?
Started in 2018 so I officially

1456
01:17:31,640 --> 01:17:34,480
moved it from the Rare
experience to gig rent in 2018.

1457
01:17:34,480 --> 01:17:36,520
OK, because now you're.
Trying to and now you're

1458
01:17:36,520 --> 01:17:38,320
operating as gig rent and you've
got to.

1459
01:17:38,360 --> 01:17:42,080
Build around Denver and and Gig
Rent actually started under a

1460
01:17:42,080 --> 01:17:45,080
completely different premise.
Gig Rent started under the idea

1461
01:17:45,080 --> 01:17:49,160
that I wanted to be a whip, a
way for super freelancers to

1462
01:17:49,160 --> 01:17:53,480
rent their gear out more than
they do when they rent it by

1463
01:17:53,480 --> 01:17:55,960
themselves.
So you know, all the guys that

1464
01:17:55,960 --> 01:17:59,280
owned X 20s and consoles and
things like that.

1465
01:17:59,280 --> 01:18:03,040
I wanted to like basically
create a network of people that

1466
01:18:03,040 --> 01:18:07,240
could rent out their MA twos and
their X 20s and their E twos and

1467
01:18:07,240 --> 01:18:08,960
their, you know, all of these
things.

1468
01:18:09,080 --> 01:18:11,840
And then I could take a cut of
the action similar to what

1469
01:18:11,840 --> 01:18:16,160
you're doing with Gearshare.
But but I wanted to take the cut

1470
01:18:16,160 --> 01:18:17,840
of the action.
And then you came up with the

1471
01:18:17,880 --> 01:18:20,280
idea of just paying a
subscription fee and staying out

1472
01:18:20,280 --> 01:18:22,920
of the cut side of things, which
is the right way to go?

1473
01:18:23,840 --> 01:18:25,960
We'll see.
And we'll see.

1474
01:18:26,000 --> 01:18:27,760
It's yet to be proven, but we'll
see.

1475
01:18:27,880 --> 01:18:29,680
True.
I think it's a better idea than

1476
01:18:29,680 --> 01:18:31,720
trying to take a cut of it, let
me put it that way.

1477
01:18:32,200 --> 01:18:34,400
Because when you take a cut of
it, you're responsible for it.

1478
01:18:34,440 --> 01:18:37,360
Yeah, you now have liability.
Exactly.

1479
01:18:37,400 --> 01:18:40,960
And so, so through that process,
I realized that I was actually

1480
01:18:40,960 --> 01:18:43,440
pretty good at renting gear and
servicing customers.

1481
01:18:43,680 --> 01:18:46,840
And so I just kept buying gear
and buying the things that that

1482
01:18:46,840 --> 01:18:49,880
people wanted.
And so now, you know, eight

1483
01:18:49,880 --> 01:18:53,640
years, nine years, eight years
later, you know, we've

1484
01:18:53,640 --> 01:18:56,880
transformed this into a company
that that has two locations.

1485
01:18:57,240 --> 01:19:01,680
And you know, with COVID, back
to your question, with COVID, I

1486
01:19:01,680 --> 01:19:05,840
was able to get access to money
through COVID that I that I

1487
01:19:05,840 --> 01:19:09,960
would have taken another five
years to get access to without

1488
01:19:09,960 --> 01:19:13,000
COVID.
And so you got like an EIDM loan

1489
01:19:13,000 --> 01:19:14,560
or something?
EIDL correct?

1490
01:19:14,800 --> 01:19:19,720
I got an EIDL loan and was able
to, number one, I mean obviously

1491
01:19:19,720 --> 01:19:23,120
was to pay off the debts that I
had, which we did, you know, I

1492
01:19:23,120 --> 01:19:27,280
paid every dollar that was owed
from, from COVID, pre COVID,

1493
01:19:27,280 --> 01:19:30,040
even though it might have taken
me two years to make it happen.

1494
01:19:30,200 --> 01:19:32,400
We made it happen and we paid
off every dollar.

1495
01:19:33,480 --> 01:19:36,440
And then the rest of that money
I took and invested it back into

1496
01:19:36,440 --> 01:19:41,320
the company, bought inventory,
hired people, made some mistakes

1497
01:19:41,640 --> 01:19:45,480
and hiring people, you know, did
everything I needed to do, hired

1498
01:19:45,480 --> 01:19:48,160
too many people, which is really
what ended up happening.

1499
01:19:48,640 --> 01:19:51,520
And so now we've finally, after
a year and a half, really got to

1500
01:19:51,520 --> 01:19:53,920
the point where we're like,
staffed correctly.

1501
01:19:54,800 --> 01:19:57,520
We were up to like 29 people at
one point in time at the

1502
01:19:57,520 --> 01:20:00,680
beginning of 2024.
You know, it's tough to know

1503
01:20:00,680 --> 01:20:02,800
what you don't know.
And a lot of times it's like,

1504
01:20:02,800 --> 01:20:04,640
oh, I need one of those people
to do that.

1505
01:20:04,640 --> 01:20:08,400
I need one of those people.
And then you start to lean down

1506
01:20:08,400 --> 01:20:10,760
a little bit and realize, well,
wait, I just got rid of three

1507
01:20:10,760 --> 01:20:13,760
people and.
My sales went up or or you know,

1508
01:20:13,760 --> 01:20:16,840
my profits went up or something
happened and it wasn't the

1509
01:20:16,840 --> 01:20:19,600
expected result.
You know, I thought if I lost

1510
01:20:19,600 --> 01:20:21,880
people, I was going to lose
revenue, but I didn't.

1511
01:20:22,400 --> 01:20:24,960
So no, I mean it's and we're
similar with me.

1512
01:20:24,960 --> 01:20:28,760
I have half as much staff as I
did pre COVID still to this day

1513
01:20:29,120 --> 01:20:33,280
and haven't blinked, you know
what I mean?

1514
01:20:33,280 --> 01:20:36,680
So it's kind of a weird.
Thing we have, I have more staff

1515
01:20:36,680 --> 01:20:39,640
than I did pre COVID.
Pre COVID, there were only seven

1516
01:20:39,640 --> 01:20:42,520
of us.
Yeah, but we were also doing, we

1517
01:20:42,520 --> 01:20:45,720
were also doing 30% of the
business we're doing now.

1518
01:20:45,720 --> 01:20:48,960
Yeah.
So you know, we were doing, we

1519
01:20:48,960 --> 01:20:51,240
were not doing anything close to
what we're doing now.

1520
01:20:51,240 --> 01:20:52,240
Yeah.
I mean, I do.

1521
01:20:52,240 --> 01:20:55,320
I do more business in 1/2 a year
than I did in a whole year back.

1522
01:20:55,320 --> 01:20:57,560
Then yeah, yeah, pre COVID.
Which is awesome.

1523
01:20:57,560 --> 01:21:02,920
So, so obviously there is some
and with two locations, that's

1524
01:21:02,920 --> 01:21:05,680
the other side of it is that,
you know, if we only had one

1525
01:21:05,680 --> 01:21:08,240
location, there probably would
only be 12 of us.

1526
01:21:08,280 --> 01:21:09,880
So what?
There's 818 of us.

1527
01:21:09,880 --> 01:21:13,440
When and why did you make that
decision to to open in Orlando?

1528
01:21:15,040 --> 01:21:17,240
I made the decision to open
Orlando because I was already

1529
01:21:17,240 --> 01:21:20,240
here, because we moved to
Orlando without the intention of

1530
01:21:20,240 --> 01:21:23,240
opening an office we just knew
we needed to move from.

1531
01:21:23,240 --> 01:21:25,160
Denver.
From Denver, correct?

1532
01:21:25,160 --> 01:21:27,600
So you've got your office in
Denver, but you moved to

1533
01:21:27,600 --> 01:21:29,680
Orlando?
We did correct.

1534
01:21:29,680 --> 01:21:32,040
The original intention was well,
let's move to Orlando or

1535
01:21:32,040 --> 01:21:33,920
somewhere out there.
We originally were actually

1536
01:21:33,920 --> 01:21:36,240
looking on the on the East
Coast, like way out on the

1537
01:21:36,240 --> 01:21:39,040
Atlantic Coast, Palm Bay before
we looked at Orlando.

1538
01:21:39,040 --> 01:21:42,080
We ended up in Orlando because
we decided to open an office

1539
01:21:42,080 --> 01:21:46,640
here, but we were just looking
at moving somewhere else to make

1540
01:21:46,640 --> 01:21:50,200
ourselves uncomfortable, put
ourselves in a position where

1541
01:21:50,200 --> 01:21:54,000
where we weren't just, ha, this
is great.

1542
01:21:54,000 --> 01:21:56,800
This is nice.
This is, you know that the

1543
01:21:56,880 --> 01:22:01,760
comfort is the ultimate desire
of of us as humans.

1544
01:22:02,000 --> 01:22:04,440
But when we get comfortable, we
get lazy.

1545
01:22:04,440 --> 01:22:06,760
And when we get lazy, we make
mistakes.

1546
01:22:06,760 --> 01:22:09,840
And when we make mistakes, we
look back five years later and

1547
01:22:09,840 --> 01:22:12,680
say, wow, holy crap, what
happened?

1548
01:22:13,520 --> 01:22:15,920
And so my wife and I were
looking to avoid that.

1549
01:22:16,600 --> 01:22:20,760
And so we made a decision.
And, you know, do we regret the

1550
01:22:20,760 --> 01:22:22,720
decision?
I don't think we regret it.

1551
01:22:22,720 --> 01:22:25,080
But there are things about
Colorado that we miss.

1552
01:22:25,080 --> 01:22:28,760
Of course, we miss the way it
was, not the way that it is now.

1553
01:22:28,760 --> 01:22:31,840
And we don't know what it would
be like with us there because

1554
01:22:31,840 --> 01:22:34,960
we're not there.
And so there's the nostalgia of

1555
01:22:34,960 --> 01:22:39,520
it, but in reality, we know we
made the right decision moving

1556
01:22:39,520 --> 01:22:41,960
here and the opportunities and
the things that we've been able

1557
01:22:41,960 --> 01:22:43,360
to do.
It wasn't that hard, though,

1558
01:22:43,360 --> 01:22:46,120
when your company's there and
your company's humming along and

1559
01:22:46,120 --> 01:22:48,120
it's growing like crazy and all
of these.

1560
01:22:48,120 --> 01:22:49,520
Great.
Well, it was, but it was COVID.

1561
01:22:49,520 --> 01:22:52,400
So at the time it wasn't we were
in the middle of COVID.

1562
01:22:52,440 --> 01:22:55,280
This was 2021.
We were just figuring out how

1563
01:22:55,280 --> 01:22:59,080
are, you know, I'm paying my
guys, you know, I cut my salary.

1564
01:22:59,160 --> 01:23:02,360
One of my other guys voluntarily
cut his salary by 90%.

1565
01:23:02,560 --> 01:23:06,000
So we were just, I was paying my
guys to make sure that they got

1566
01:23:06,000 --> 01:23:09,400
paid and, and they could take
care of their families and we

1567
01:23:09,400 --> 01:23:11,640
were just trying to figure out
what to do next.

1568
01:23:11,640 --> 01:23:13,240
I mean, that was the thing.
It was middle of COVID.

1569
01:23:13,240 --> 01:23:15,840
It was June of 2021 when we
moved.

1570
01:23:16,240 --> 01:23:19,880
And so, you know, it wasn't
until April of 22 that things

1571
01:23:19,880 --> 01:23:22,080
came roaring back.
And then all of a sudden it was

1572
01:23:22,080 --> 01:23:23,760
like, holy mackerel, what
happened?

1573
01:23:24,200 --> 01:23:29,240
So through that process, you
know, we moved and then we said,

1574
01:23:29,240 --> 01:23:30,800
wow, there's a bunch of business
down here.

1575
01:23:30,800 --> 01:23:33,320
People started asking us to do
stuff in Orlando and we were

1576
01:23:33,320 --> 01:23:36,240
close and why not.
And so I started with storage

1577
01:23:36,240 --> 01:23:39,360
units again.
And so we got, you know, I had 6

1578
01:23:39,360 --> 01:23:41,600
or 7 storage units down in
Kissimmee.

1579
01:23:42,000 --> 01:23:46,000
And for about a year ish, little
less than a year, I was running

1580
01:23:46,000 --> 01:23:49,000
in out of storage units again.
And we had the little lot we

1581
01:23:49,000 --> 01:23:52,280
had, we were subletting space in
Denver from somebody else.

1582
01:23:52,720 --> 01:23:57,520
And then and then we came back
and we were here in Orlando and

1583
01:23:57,520 --> 01:24:00,920
we were doing storage units.
And then in April of 2022, I

1584
01:24:00,920 --> 01:24:04,360
found a space which is where we
are right now and where we've

1585
01:24:04,360 --> 01:24:08,200
been for the last three years.
And it's 10,000 square feet and

1586
01:24:08,200 --> 01:24:10,840
it's 15 minutes from the
Convention Center and 15 minutes

1587
01:24:10,840 --> 01:24:14,760
from all the other hotels.
And, you know, it's, we do a lot

1588
01:24:14,760 --> 01:24:21,240
of work here in Orlando now.
So did you split your gear in

1589
01:24:21,240 --> 01:24:24,080
Denver and ship a bunch of it
out to Orlando or did you just

1590
01:24:24,080 --> 01:24:25,880
add additional inventory or
both?

1591
01:24:25,880 --> 01:24:29,280
I, I split at 1st and I regret
doing it.

1592
01:24:30,200 --> 01:24:32,400
That's actually one of the
biggest learning lessons that I

1593
01:24:32,400 --> 01:24:36,480
learned from this is when you
open up an office that that is

1594
01:24:36,920 --> 01:24:42,400
separate from your current
office, all of your initial like

1595
01:24:42,440 --> 01:24:48,680
infrastructure stuff, cable,
power distros, all of the things

1596
01:24:48,720 --> 01:24:53,480
that, all the heavy stuff that
sucks to ship, just buy it and

1597
01:24:53,760 --> 01:24:56,240
put it in the new office because
you're going to need it.

1598
01:24:56,680 --> 01:25:00,120
And we spent so much time
shipping stuff back and forth

1599
01:25:00,120 --> 01:25:02,960
and, and we need this and we
need that and all of that.

1600
01:25:03,040 --> 01:25:06,240
And, and did we break even?
Who knows?

1601
01:25:06,440 --> 01:25:09,400
You know, but it's a great, it's
a great comment though, Jordan,

1602
01:25:09,400 --> 01:25:15,120
and I'll tell you why.
Like so I've, I've consulted for

1603
01:25:15,120 --> 01:25:19,000
a lot of groups of companies who
have either done rollups or just

1604
01:25:19,000 --> 01:25:22,120
one buying another or whatever.
And one of the things, and it

1605
01:25:22,120 --> 01:25:26,240
comes from actually the very
early PRG days, when PRG first

1606
01:25:26,240 --> 01:25:30,160
started buying companies, Vanco
Bash Cinema Services in Las

1607
01:25:30,160 --> 01:25:33,840
Vegas, when they started buying
these companies, one of the

1608
01:25:33,840 --> 01:25:36,800
things that I witnessed, because
I was doing a lot of business

1609
01:25:36,800 --> 01:25:39,840
with them at the time, was that
they forgot about

1610
01:25:40,280 --> 01:25:43,000
infrastructure.
And infrastructure became one of

1611
01:25:43,000 --> 01:25:45,840
the biggest problems.
Cases that we're not compatible

1612
01:25:45,840 --> 01:25:48,840
with other cases.
Cabling that was done this way

1613
01:25:48,840 --> 01:25:51,040
in one shop and this way in
another shop.

1614
01:25:52,200 --> 01:25:57,160
Lamping, you know, rituals,
gobos, like what do you, what's

1615
01:25:57,160 --> 01:26:00,080
a standard set of gobos for
different fixtures, you know,

1616
01:26:00,480 --> 01:26:03,960
and just all of that
infrastructure, even just

1617
01:26:03,960 --> 01:26:08,200
labeling things or even, you
know, their RFID tags nowadays,

1618
01:26:08,200 --> 01:26:10,960
things like that.
And everyone always forgets it.

1619
01:26:11,280 --> 01:26:15,080
And so they're like, Oh well
they have, they have ETC

1620
01:26:15,080 --> 01:26:16,520
fixtures.
They have ETC.

1621
01:26:16,520 --> 01:26:18,720
Fixtures great.
They're compatible and they

1622
01:26:18,720 --> 01:26:21,720
don't remember all of the stuff
that goes around the fixture,

1623
01:26:21,720 --> 01:26:25,480
right.
And so again, I, I agree with

1624
01:26:25,480 --> 01:26:29,920
your sort of hindsight vision of
the fact that, you know, if you

1625
01:26:29,920 --> 01:26:32,880
could do it again, you'd really
focus on, on just buying the

1626
01:26:32,880 --> 01:26:36,240
infrastructure and not shipping
it back and forth for multiple

1627
01:26:36,240 --> 01:26:38,240
reasons, right?
Correct it, it.

1628
01:26:38,240 --> 01:26:40,120
And it's tough.
And you know, we're in our

1629
01:26:40,120 --> 01:26:41,640
business right now.
We're fighting.

1630
01:26:41,640 --> 01:26:44,240
My wife was telling me two years
ago that we need to work more on

1631
01:26:44,240 --> 01:26:45,960
infrastructure.
And I was just like, no, let's

1632
01:26:46,000 --> 01:26:46,880
go.
We're doing it.

1633
01:26:46,880 --> 01:26:47,760
Let's rock.
And roll.

1634
01:26:47,760 --> 01:26:49,840
Does your wife officially work
with the company?

1635
01:26:49,840 --> 01:26:53,520
Cuz she sounds smart, intuitive.
Oh, she's incredibly smart.

1636
01:26:54,080 --> 01:26:56,200
She does.
She is officially a part of the

1637
01:26:56,200 --> 01:26:58,720
company.
She works from home and she

1638
01:26:58,720 --> 01:27:02,600
works with us mostly.
She's our, what I call our CXO,

1639
01:27:02,600 --> 01:27:06,840
our chief experience officer.
And so she looks at every part

1640
01:27:06,840 --> 01:27:09,800
of what we do, whether it's with
our customers, clients,

1641
01:27:09,800 --> 01:27:13,960
employees, vendors, and says how
do we make sure they have the

1642
01:27:13,960 --> 01:27:16,920
absolute best experience when
working with us?

1643
01:27:16,920 --> 01:27:19,920
And it's all of them.
It's not just outward facing,

1644
01:27:19,920 --> 01:27:23,960
it's also inward.
And so she looks at everything

1645
01:27:23,960 --> 01:27:28,520
through that lens and it's when
she is, you know, attacking

1646
01:27:28,520 --> 01:27:31,360
something that's a challenge,
you know, she was looking at two

1647
01:27:31,360 --> 01:27:33,000
years ago.
She's like, we've got to set up

1648
01:27:33,000 --> 01:27:36,520
like an onboarding system.
And me, I'm the shoot first ask

1649
01:27:36,520 --> 01:27:39,400
questions later guy.
So I'm like, let's go, oh, you

1650
01:27:39,400 --> 01:27:41,840
know, it's like their first day
while the job they're working

1651
01:27:41,840 --> 01:27:44,720
here, we're just going like, you
know, it's like just learn.

1652
01:27:44,720 --> 01:27:48,080
And now two years later, I'm
like, wow.

1653
01:27:48,360 --> 01:27:53,120
Like an onboarding system is so
incredibly important to help

1654
01:27:53,120 --> 01:27:58,600
people understand the company,
the brand, the the how we do

1655
01:27:58,600 --> 01:28:01,600
things like what we use this.
You're talking about partner

1656
01:28:01,600 --> 01:28:04,200
onboarding, not not employee
onboarding.

1657
01:28:04,200 --> 01:28:05,680
No, I'm talking employee
onboard.

1658
01:28:06,280 --> 01:28:10,440
Like when I was hiring people, I
was like, hey, welcome, your new

1659
01:28:10,440 --> 01:28:14,120
job is in the warehouse and this
is the warehouse manager and

1660
01:28:14,120 --> 01:28:15,560
have fun.
Bye.

1661
01:28:15,560 --> 01:28:19,920
And like that was literally like
day one and realizing that

1662
01:28:19,920 --> 01:28:21,240
that's not the right way to do
it.

1663
01:28:22,160 --> 01:28:25,720
And so and we fixed that and we
are in the process of finishing

1664
01:28:25,720 --> 01:28:28,240
it right now.
But like it would have made

1665
01:28:28,240 --> 01:28:30,960
things so much easier two years
ago if I had listened.

1666
01:28:30,960 --> 01:28:34,280
So fathom the thought I didn't
listen to my wife's good idea.

1667
01:28:35,400 --> 01:28:40,200
As CE OS, it's not our best
quality normally listening

1668
01:28:40,200 --> 01:28:43,360
because we're so we're so a type
and we're so used to making

1669
01:28:43,360 --> 01:28:47,200
decisions on the fly and and
being the ultimate decision.

1670
01:28:47,200 --> 01:28:51,520
And to be perfectly honest, if I
were to work for someone ever

1671
01:28:51,520 --> 01:28:57,640
again, which God help them, I
would prefer a very decisive

1672
01:28:57,640 --> 01:29:01,720
person over someone who, you
know, sort of checks the, the

1673
01:29:01,880 --> 01:29:05,960
temperature of the entire room
and then makes a very diplomatic

1674
01:29:05,960 --> 01:29:07,800
decision.
I'd rather have somebody just

1675
01:29:07,800 --> 01:29:09,000
say, here's how we're going to
do it.

1676
01:29:09,000 --> 01:29:12,960
We're going to go forward.
And here's, you know, like, OK,

1677
01:29:13,440 --> 01:29:15,520
let's charge.
You know, that's what he said.

1678
01:29:15,520 --> 01:29:20,920
Now let's go charge.
And I've never been a real

1679
01:29:21,640 --> 01:29:25,800
advocate of of extremely
diplomatic decision making or

1680
01:29:25,800 --> 01:29:29,680
group decision making.
Well, in running business, I

1681
01:29:29,680 --> 01:29:32,160
think there's a difference
between group decision making

1682
01:29:32,360 --> 01:29:36,320
and then the person who's who is
ultimately the leader.

1683
01:29:37,160 --> 01:29:39,560
And I and I actually just heard.
So I was listening to some Simon

1684
01:29:39,560 --> 01:29:42,560
Sinek stuff earlier to earlier
today and he was talking about

1685
01:29:42,560 --> 01:29:49,160
how Nelson Mandela is basically
commonly regarded by everyone in

1686
01:29:49,160 --> 01:29:52,400
the world as a great leader.
And one of the things that he

1687
01:29:52,400 --> 01:29:57,000
said was that he took from his
father is that his his father

1688
01:29:57,160 --> 01:30:01,320
and him were always the last one
to speak and they would listen

1689
01:30:01,320 --> 01:30:04,280
to everyone else.
And not that they were allowing

1690
01:30:04,280 --> 01:30:07,080
everyone else to speak into the
process per SE, but allowing

1691
01:30:07,080 --> 01:30:11,200
them to express how they viewed
the scenario or the situation

1692
01:30:11,200 --> 01:30:12,840
where the thing that needed to
be done.

1693
01:30:13,160 --> 01:30:16,960
And then all the way till the
end and then receive all that

1694
01:30:16,960 --> 01:30:20,000
information and then you're able
to make a decision and be the

1695
01:30:20,000 --> 01:30:25,360
last to speak.
So yes, be decisive, but having

1696
01:30:25,360 --> 01:30:27,920
all of the information.
So you don't, you know, because

1697
01:30:27,920 --> 01:30:31,160
I, I sometimes will go with
whatever I information I have

1698
01:30:31,600 --> 01:30:37,720
and just an extra 5 minutes of
of seeking to understand could

1699
01:30:37,720 --> 01:30:40,120
set whatever you're working on
in a completely different.

1700
01:30:40,120 --> 01:30:44,080
Well, and exactly and set
another way, you know, like

1701
01:30:44,120 --> 01:30:48,240
sometimes leaders make the wrong
decision and it's not based on a

1702
01:30:48,240 --> 01:30:51,800
lack of intelligence, but a lack
of information, a lack of data,

1703
01:30:51,800 --> 01:30:55,560
a lack of information.
And so yes, you ultimately have

1704
01:30:55,560 --> 01:30:58,320
to pay a huge amount of
attention to to the information.

1705
01:30:58,760 --> 01:31:04,240
So you opened the shop in Vegas,
You have a shop in Denver, I

1706
01:31:04,240 --> 01:31:06,960
assume you have?
Denver and Orlando.

1707
01:31:07,160 --> 01:31:10,240
I'm sorry, Vegas.
Why did I say Vegas, Orlando,

1708
01:31:10,240 --> 01:31:12,720
Denver and Orlando you?
Speak in the future, Marcel.

1709
01:31:12,720 --> 01:31:14,480
Is that what?
You're speaking well, it seems

1710
01:31:14,480 --> 01:31:18,400
like the obvious next step given
the nature of your business and

1711
01:31:18,400 --> 01:31:21,200
your model and stuff.
And you know, I'm sure you don't

1712
01:31:21,200 --> 01:31:23,320
want to talk about some of the
stuff you've shared with me

1713
01:31:23,320 --> 01:31:26,400
about sort of your vision of
what the model can look like and

1714
01:31:26,400 --> 01:31:28,240
may look like someday you.
Know what man?

1715
01:31:28,680 --> 01:31:30,520
Here's what I'll tell you.
This is what I'll say about

1716
01:31:30,520 --> 01:31:32,200
that.
I'll share with anybody.

1717
01:31:32,200 --> 01:31:36,280
I don't care because ultimately
99% of the people will not do

1718
01:31:36,280 --> 01:31:39,440
anything with the information.
Yeah, that's 100% true.

1719
01:31:39,600 --> 01:31:41,280
Isn't it?
And, and here's the thing.

1720
01:31:42,000 --> 01:31:46,920
Right now it's just an idea.
It could change next week and

1721
01:31:47,000 --> 01:31:49,080
and it could be something
better, you know.

1722
01:31:49,240 --> 01:31:50,360
You know what's funny about
that?

1723
01:31:50,360 --> 01:31:54,040
Like, you know, I do these,
these AI sessions for people,

1724
01:31:54,040 --> 01:31:57,400
which actually I, I did 1
yesterday with someone who, who

1725
01:31:57,640 --> 01:32:01,520
connected to me through you
because he saw that you had done

1726
01:32:01,520 --> 01:32:06,080
it or something.
And anyways, like I remember

1727
01:32:06,080 --> 01:32:08,240
when I first announced that my
girlfriend said, why are you

1728
01:32:08,240 --> 01:32:11,320
doing this?
Like you're so busy you have no

1729
01:32:11,320 --> 01:32:13,280
time.
You know, you're not getting

1730
01:32:13,280 --> 01:32:15,520
paid to do it.
Why are you do?

1731
01:32:15,520 --> 01:32:19,760
And plus, you're informing
potential competitors of, of

1732
01:32:19,760 --> 01:32:22,760
yourself.
And I said, you know, first of

1733
01:32:22,760 --> 01:32:26,160
all, there's a whole pay it
forward aspect to it.

1734
01:32:26,160 --> 01:32:30,080
You know, like I am old enough,
I'm of the age where I really am

1735
01:32:30,120 --> 01:32:33,720
enjoying, you know, mentorship
and, and just helping people

1736
01:32:33,720 --> 01:32:36,440
wherever and whenever I can and
however I can.

1737
01:32:36,760 --> 01:32:40,640
But secondly, exactly like what
you just said, you know,

1738
01:32:40,880 --> 01:32:44,480
unfortunately a very high
percentage of the people who do

1739
01:32:44,480 --> 01:32:47,160
this with me go down this path
with me.

1740
01:32:47,560 --> 01:32:50,040
We'll probably not do anything
with the information.

1741
01:32:50,280 --> 01:32:51,800
And that's the sad part, you
know?

1742
01:32:51,800 --> 01:32:55,360
So I plan to follow up with
people and say, hey, what are

1743
01:32:55,360 --> 01:32:57,840
you doing?
How are you using AI, you know?

1744
01:32:58,080 --> 01:33:00,120
Yeah, it, I mean, it takes
effort.

1745
01:33:00,400 --> 01:33:04,240
Yeah, it does.
Like just using the the tools.

1746
01:33:04,800 --> 01:33:09,880
It's not it's deceptively hard,
I will say.

1747
01:33:09,880 --> 01:33:11,760
Yeah, Yeah.
I mean, if you're, if you're

1748
01:33:11,760 --> 01:33:15,960
working to do it, yeah.
But go on with with what you

1749
01:33:15,960 --> 01:33:19,520
were saying before your your
plan, your idea, as much as you

1750
01:33:19,520 --> 01:33:24,640
want to say about it.
Oh, so I, I believe that there

1751
01:33:24,640 --> 01:33:30,880
is a gap in the industry where
the majority of the production

1752
01:33:30,880 --> 01:33:35,000
world, the AV world, the rental
world, the production house

1753
01:33:35,000 --> 01:33:40,920
world is a group of accidental
entrepreneurs that never got

1754
01:33:40,920 --> 01:33:45,200
into the business to actually
like run a business.

1755
01:33:45,600 --> 01:33:48,080
They got into the business
because they wanted to do shows

1756
01:33:48,360 --> 01:33:51,520
they wanted to.
They wanted to mix the sound, or

1757
01:33:51,520 --> 01:33:55,640
direct the show, or call the
show or manage the job or be on

1758
01:33:55,640 --> 01:33:57,760
site or travel or.
And a business.

1759
01:33:57,760 --> 01:34:00,680
You know, accidentally happened,
run the lighting or whatever

1760
01:34:00,680 --> 01:34:04,040
and, and they were great at it
because they loved it and it was

1761
01:34:04,040 --> 01:34:05,800
so much fun.
And then their client comes to

1762
01:34:05,800 --> 01:34:08,160
them and says, oh, hey, hey,
hey, hey, hey, you know what, we

1763
01:34:08,160 --> 01:34:10,600
got this other job and we're
doing this over here and, and

1764
01:34:10,680 --> 01:34:12,200
you did such a great job on this
one.

1765
01:34:12,200 --> 01:34:14,720
Could you go over here and do
this, this one or could you, you

1766
01:34:14,720 --> 01:34:16,840
know, like we weren't really
happy with the lighting that we

1767
01:34:16,840 --> 01:34:19,480
got on that last show.
Would you mind like providing it

1768
01:34:19,480 --> 01:34:21,960
for us and making sure we get it
because you do it right the

1769
01:34:21,960 --> 01:34:25,720
whole time, like all the time.
And so they were like, oh, sure.

1770
01:34:25,800 --> 01:34:28,080
And then the clients like, well,
and we've got eight of these

1771
01:34:28,080 --> 01:34:30,240
jobs this year and so we'll give
you all of them.

1772
01:34:30,240 --> 01:34:32,000
So now they're like, wow, let's
buy it.

1773
01:34:32,240 --> 01:34:34,720
So then they buy it and now
they've got a pile of gear and

1774
01:34:34,720 --> 01:34:36,000
then they're like, where do I
put it?

1775
01:34:36,000 --> 01:34:37,680
And then they say, let's get a
warehouse.

1776
01:34:37,680 --> 01:34:40,800
And then they realize, uh oh,
now I need a warehouse manager,

1777
01:34:40,800 --> 01:34:43,920
I mean the warehouse guy and I
need this location and I need

1778
01:34:43,920 --> 01:34:46,520
the truck and I need the this
and I need the that.

1779
01:34:46,520 --> 01:34:49,160
And all of the this is in that
start to happen.

1780
01:34:49,600 --> 01:34:52,800
And then now they're running
payroll and they've, they're,

1781
01:34:52,800 --> 01:34:54,880
they're pushing stuff through
QuickBooks and they're managing

1782
01:34:54,880 --> 01:34:57,160
gear and they're handling
repairs and they're dealing with

1783
01:34:57,160 --> 01:35:00,800
equipment and all of the stuff.
And then they're saying, crap,

1784
01:35:01,160 --> 01:35:05,720
my ellipsoidals are, aren't LED
and they're getting pretty old

1785
01:35:05,720 --> 01:35:07,040
and I think they need to
replace.

1786
01:35:07,040 --> 01:35:09,160
So now I've got to look at the
new ones and then I've got to

1787
01:35:09,160 --> 01:35:13,680
find the next thing and I've got
to like all of this business

1788
01:35:13,680 --> 01:35:17,000
stuff when all they wanted to do
was make sound or direct the

1789
01:35:17,000 --> 01:35:20,560
show or run the lighting console
or or, that was really what they

1790
01:35:20,560 --> 01:35:23,040
want to do.
So, so they try and get on site

1791
01:35:23,040 --> 01:35:25,320
as much as humanly possible
because that's what they want to

1792
01:35:25,320 --> 01:35:27,480
do.
But then they neglect all of the

1793
01:35:27,480 --> 01:35:29,400
other important things of
running a business.

1794
01:35:29,960 --> 01:35:35,400
And so I see this opportunity
where I can connect those owners

1795
01:35:35,400 --> 01:35:37,600
that own their gear, they want
to own their gear.

1796
01:35:37,600 --> 01:35:41,360
They want the revenue.
I want to support them in in

1797
01:35:41,760 --> 01:35:45,720
getting their gear to market the
way they need to without having

1798
01:35:45,720 --> 01:35:51,560
to own the operations so that we
can take a system that we're

1799
01:35:51,560 --> 01:35:53,520
developing.
In fact, my guys are are putting

1800
01:35:53,520 --> 01:35:57,480
the final touches on our
warehouse system, our QC system,

1801
01:35:57,800 --> 01:36:01,760
our sales system, all of the all
of the documents right now that

1802
01:36:01,760 --> 01:36:04,880
will allow us to become
incredibly effective and create

1803
01:36:04,880 --> 01:36:07,000
consistency on all of our
locations.

1804
01:36:07,000 --> 01:36:09,600
Just like you were talking about
before with the challenges that

1805
01:36:09,600 --> 01:36:12,680
PRG faced, it's like, you know,
they wrapped cable this way over

1806
01:36:12,680 --> 01:36:14,600
here and they wrapped cable this
way over there.

1807
01:36:14,800 --> 01:36:17,520
Well, you know, we're creating
these consistencies.

1808
01:36:17,520 --> 01:36:19,640
Here's how the cases are packed.
Here's how the cables are

1809
01:36:19,640 --> 01:36:20,960
wrapped.
Here's how they get put in a

1810
01:36:20,960 --> 01:36:22,480
box.
Here's how all of these things

1811
01:36:22,480 --> 01:36:26,280
happen.
And then expand that in the next

1812
01:36:26,280 --> 01:36:30,560
couple of years to these, to
these accidental entrepreneurs

1813
01:36:30,720 --> 01:36:36,440
that want a distinguished
excellent system that delivers

1814
01:36:36,440 --> 01:36:41,120
the same quality every single
time without them having to own

1815
01:36:41,120 --> 01:36:45,200
the building, own the racks, you
know, run all the cases in and

1816
01:36:45,200 --> 01:36:47,120
out.
Have the guy, you know, manage

1817
01:36:47,120 --> 01:36:49,280
the guys in the warehouse, make
sure their warehouse guy is

1818
01:36:49,280 --> 01:36:51,200
good.
Make sure that the job gets

1819
01:36:51,200 --> 01:36:54,400
done.
Because across say, let's say 10

1820
01:36:54,400 --> 01:36:57,960
companies that are, you know,
mid range companies, 3 to $8

1821
01:36:57,960 --> 01:37:01,160
million, you know, they're doing
a, you know, they're doing a

1822
01:37:01,160 --> 01:37:02,800
decent amount of shows every
year.

1823
01:37:03,280 --> 01:37:06,160
But that means they've got four
or five guys in the warehouse.

1824
01:37:06,160 --> 01:37:09,720
They've got people running these
things on a regular basis that

1825
01:37:09,720 --> 01:37:11,760
that have to take care of all of
this stuff.

1826
01:37:11,960 --> 01:37:15,000
Well, and it's not always in the
same location they're in either.

1827
01:37:15,000 --> 01:37:18,040
Like you might be in Orlando and
doing a show in Atlanta or in

1828
01:37:18,040 --> 01:37:20,920
Dallas OR in Vegas or whatever.
Correct.

1829
01:37:20,920 --> 01:37:25,040
And So what I'm looking at is
creating locations where we can

1830
01:37:25,040 --> 01:37:27,960
bring like a production hub, if
you will.

1831
01:37:28,440 --> 01:37:31,600
And, and we basically bring
these companies equipment into

1832
01:37:31,600 --> 01:37:34,600
one big warehouse and they have
their own location.

1833
01:37:34,600 --> 01:37:36,840
So all of their gear is still
there separate.

1834
01:37:36,840 --> 01:37:38,720
It's still the same.
It's still theirs.

1835
01:37:38,720 --> 01:37:40,760
It's not, we're not commingling
gear.

1836
01:37:40,760 --> 01:37:43,160
We're not putting everything
into one big box.

1837
01:37:43,160 --> 01:37:46,680
But they're literally, you know,
they have Jim's AV right here.

1838
01:37:46,680 --> 01:37:48,480
This is the world where Jim's AV
lives.

1839
01:37:48,480 --> 01:37:51,360
And we're agnostic to, to
inventory system.

1840
01:37:51,360 --> 01:37:53,320
Do you have whatever inventory
system you want?

1841
01:37:54,240 --> 01:37:58,880
Excel, Flex, R2 Rental Works,
Intellivent, doesn't matter to

1842
01:37:58,880 --> 01:38:01,840
us.
You can have all of those parts

1843
01:38:01,840 --> 01:38:03,520
and pieces.
Your cases don't have to look

1844
01:38:03,520 --> 01:38:05,200
like everybody else's.
That's fine.

1845
01:38:05,560 --> 01:38:10,360
But what we're going to do is
we'll have the internal system

1846
01:38:10,360 --> 01:38:12,320
that's been created.
We'll have the internal

1847
01:38:12,320 --> 01:38:16,480
operations team that you send in
an order to us.

1848
01:38:17,000 --> 01:38:20,120
You give us the date and time it
needs to leave the pull sheets

1849
01:38:20,120 --> 01:38:23,400
for the gear and let us know
exactly what it needs to be.

1850
01:38:23,680 --> 01:38:26,160
And then we'll have an
operations team that schedules

1851
01:38:26,160 --> 01:38:29,800
it, preps it, pulls it, gets it
ready to go.

1852
01:38:30,280 --> 01:38:33,320
Truck shows up and you know, you
can get trucking from us or you

1853
01:38:33,320 --> 01:38:35,240
can do your own trucking.
We don't care.

1854
01:38:35,240 --> 01:38:38,120
We're diagnostic to it.
We get the gear on the truck.

1855
01:38:38,320 --> 01:38:40,640
Oh man, these rentals that you
needed that you were going to

1856
01:38:40,640 --> 01:38:43,160
have delivered separately and
make sure you coordinate and all

1857
01:38:43,160 --> 01:38:44,640
these things.
You know what, it just so

1858
01:38:44,640 --> 01:38:47,560
happens gig rent is in house.
So over here in the corner,

1859
01:38:47,680 --> 01:38:50,800
we'll pull all the gear at a
discounted rate that you get

1860
01:38:50,800 --> 01:38:53,520
better rates and then everything
comes in on the same truck at

1861
01:38:53,520 --> 01:38:56,080
the same time.
No multiple deliveries, no extra

1862
01:38:56,080 --> 01:38:57,840
fluff.
Just one.

1863
01:38:57,840 --> 01:39:00,560
Clear, concise.
I love the concept except I

1864
01:39:00,560 --> 01:39:02,320
loved it when you first told it
to me.

1865
01:39:02,720 --> 01:39:07,080
And it sounds expensive because
it's very heavily reliant on a

1866
01:39:07,080 --> 01:39:13,120
lot of warehouse space, a lot of
and moving parts, people and

1867
01:39:13,120 --> 01:39:15,880
systems.
Because obviously, like, I don't

1868
01:39:15,880 --> 01:39:19,520
remember what name you used, but
Joe's off, when a Joe's off

1869
01:39:20,160 --> 01:39:23,400
order comes in, it's just like
you're a warehouse that's

1870
01:39:23,400 --> 01:39:27,680
attached to Joe's AV, but you've
got to be attached to many

1871
01:39:27,680 --> 01:39:30,800
different front offices.
And so when you go to pull a

1872
01:39:30,800 --> 01:39:34,280
Joe's AV order, you got to look
at what's their prep methods,

1873
01:39:34,280 --> 01:39:36,080
what's their this, what's their
that.

1874
01:39:36,360 --> 01:39:40,120
And so your staff have to be
trained well enough to know how

1875
01:39:40,120 --> 01:39:44,120
to do things differently
depending on what that company

1876
01:39:44,120 --> 01:39:47,320
is 'cause you're not, you're not
QC ING to your standards, you're

1877
01:39:47,320 --> 01:39:49,800
QC ING to their standards,
whatever they are, right?

1878
01:39:50,200 --> 01:39:53,320
My goal actually is that my
standard is even higher than

1879
01:39:53,320 --> 01:39:55,720
theirs, so everything gets QC.
Right.

1880
01:39:56,520 --> 01:40:00,520
Our prep system, like how cables
are wrapped in a case, you know,

1881
01:40:00,520 --> 01:40:03,240
it's like we're going to.
I want to work with the

1882
01:40:03,240 --> 01:40:05,680
companies that want this, that
want us like.

1883
01:40:06,280 --> 01:40:08,600
If they rent from us, they're
going to see how everything

1884
01:40:08,600 --> 01:40:10,600
comes nice and stacked.
It's neat.

1885
01:40:10,600 --> 01:40:13,600
It's all of the SDI are here and
all the power cables are here

1886
01:40:13,600 --> 01:40:16,280
and all of these.
So we're looking at what works

1887
01:40:16,280 --> 01:40:18,120
best for the technicians on
site.

1888
01:40:18,120 --> 01:40:20,920
It's not a hey, let's just jam
it all into a case and send it

1889
01:40:20,920 --> 01:40:22,720
out the door.
Well, the reason I was saying

1890
01:40:22,720 --> 01:40:25,720
that though that it's to their
standards is let's say Joe's AV

1891
01:40:25,800 --> 01:40:29,960
ships in product from their
location in Vegas, their

1892
01:40:29,960 --> 01:40:35,680
location in Denver and your Co
location I guess would be sort

1893
01:40:35,680 --> 01:40:38,920
of what it's called called.
They should all show up looking

1894
01:40:38,920 --> 01:40:41,960
and feeling exactly the same,
like they all came from the same

1895
01:40:41,960 --> 01:40:44,040
shop.
So if your standards are what

1896
01:40:44,040 --> 01:40:47,120
you're calling higher, they may
not call that higher, but if

1897
01:40:47,120 --> 01:40:51,080
your standards are different
than theirs, then obviously that

1898
01:40:51,080 --> 01:40:53,240
could become problematic.
So it should be exactly the

1899
01:40:53,240 --> 01:40:55,560
same.
If they wrap them clockwise, you

1900
01:40:55,560 --> 01:40:58,360
should wrap them clockwise.
If they wrap them, you know,

1901
01:40:58,360 --> 01:41:02,920
differently or whatever.
So, you know, that's just.

1902
01:41:03,480 --> 01:41:05,640
Yeah, no, I'll have to.
I mean, it's a good thought.

1903
01:41:05,640 --> 01:41:07,840
I'll have to chew on that.
I haven't thought about it from

1904
01:41:07,840 --> 01:41:10,920
that side.
You know, in my mind, I was

1905
01:41:10,920 --> 01:41:14,080
seeing like, you know, the
smaller companies don't have

1906
01:41:14,080 --> 01:41:15,960
multiple locations, they only
have one.

1907
01:41:16,240 --> 01:41:20,040
And so when they're that smaller
size company, my goal is to help

1908
01:41:20,040 --> 01:41:25,880
them decrease their operational
cost, but increase my my level

1909
01:41:25,880 --> 01:41:28,920
of of work.
So if my guys are at 60%

1910
01:41:28,920 --> 01:41:34,200
capacity right now, I have 30%
capacity that we can add by

1911
01:41:34,200 --> 01:41:37,800
decreasing all of the operations
that the other that that these

1912
01:41:37,800 --> 01:41:39,360
other operators need.
Right.

1913
01:41:39,360 --> 01:41:43,160
You're basically what I would
call like disintegrated, dis

1914
01:41:43,560 --> 01:41:47,560
integrated, not disintegrate,
but you know, de integrated

1915
01:41:47,840 --> 01:41:50,520
operations.
You're basically separating all

1916
01:41:50,520 --> 01:41:53,440
of the, the vertical integration
that they've got built in where

1917
01:41:53,440 --> 01:41:57,520
it's prepping and pulling and
packing and loading a truck,

1918
01:41:57,520 --> 01:41:59,080
driving the truck, whatever it
is.

1919
01:41:59,280 --> 01:42:03,200
You're you're removing all of
those things from the the gear

1920
01:42:03,200 --> 01:42:05,320
itself.
So the gear is sitting in your

1921
01:42:05,320 --> 01:42:08,040
location, you're going to do all
of those things for them and

1922
01:42:08,040 --> 01:42:11,040
it's going to arrive at the show
the same as it would if it were

1923
01:42:11,040 --> 01:42:13,400
coming from their shop directly
and correct.

1924
01:42:13,560 --> 01:42:15,840
You know, again, I see great
value in that because the

1925
01:42:15,840 --> 01:42:18,680
direction that most of the
industry has gone is doing that

1926
01:42:18,680 --> 01:42:23,440
with gear, you know, building
sub hire rental inventory and

1927
01:42:23,440 --> 01:42:27,080
then saying, hey, don't buy your
own gear, just rent it from us.

1928
01:42:27,320 --> 01:42:30,880
Well, this is saying buy your
own gear, we'll hold it for you

1929
01:42:31,080 --> 01:42:33,960
and we'll prep it for you to
your standards or our standards

1930
01:42:33,960 --> 01:42:39,240
or whoever standards get it to
the show site as and when you

1931
01:42:39,240 --> 01:42:42,440
know your paperwork says.
And so I love the model.

1932
01:42:42,440 --> 01:42:44,680
I think it's a really, really
cool model and.

1933
01:42:45,000 --> 01:42:49,760
Well, and it allows people to
maintain more control than

1934
01:42:50,200 --> 01:42:53,120
trust, you know, like they know
they're like, they already own

1935
01:42:53,120 --> 01:42:54,520
this equipment, you know what I
mean?

1936
01:42:54,960 --> 01:42:58,920
You know, when is there gonna be
a new advancement in technology

1937
01:42:58,920 --> 01:43:00,640
on a powered speaker for a
breakout?

1938
01:43:00,840 --> 01:43:05,160
Let's say, you know, 10 years
from now, the JBL PRX that they

1939
01:43:05,160 --> 01:43:09,160
bought in 2025 is as long as
it's well cared for, it's going

1940
01:43:09,160 --> 01:43:14,200
to be just as valid in in 2035.
So let's make sure that this

1941
01:43:14,200 --> 01:43:16,160
gear is taken care of well,
supported well.

1942
01:43:16,160 --> 01:43:19,640
Q Seed and then us as the
managed service provider.

1943
01:43:19,920 --> 01:43:22,920
Just make sure that it gets
delivered on time when they need

1944
01:43:22,920 --> 01:43:25,440
it and then they can do what
they want to do best which is go

1945
01:43:25,440 --> 01:43:28,360
to the show, be on show site and
enjoy it.

1946
01:43:28,600 --> 01:43:31,000
I like, I like the model.
I think you're, you're going a

1947
01:43:31,000 --> 01:43:33,640
great direction with that.
And again, I mean it obviously

1948
01:43:33,960 --> 01:43:37,480
involves some pretty significant
costs, especially in in space.

1949
01:43:37,480 --> 01:43:40,360
And I'm guessing the space is
going to have to be a certain

1950
01:43:40,360 --> 01:43:42,360
way.
Yeah.

1951
01:43:42,360 --> 01:43:45,280
So yeah, yeah, we're.
We have some cool ideas.

1952
01:43:45,280 --> 01:43:47,480
Actually, I talked to James a
couple weeks ago about some

1953
01:43:47,480 --> 01:43:49,200
ideas he had that he threw at me
that.

1954
01:43:49,200 --> 01:43:52,200
Were pretty sweet that I'm yeah
he's got some thing that he's

1955
01:43:52,200 --> 01:43:55,200
been working on which is just
outrageous and and he said he

1956
01:43:55,200 --> 01:43:59,400
clicked with you on that and it
was like whoa here we go you

1957
01:43:59,400 --> 01:44:03,200
know basically using some space
that that is becoming more and

1958
01:44:03,200 --> 01:44:06,800
more widely available but not
being utilized by anyone for any

1959
01:44:06,800 --> 01:44:11,760
particular reason you know and.
And I love, I have to say that,

1960
01:44:11,960 --> 01:44:16,560
you know, I'm a big proponent of
how do we reuse the things that

1961
01:44:16,560 --> 01:44:19,800
already exist.
I like buying used equipment.

1962
01:44:19,880 --> 01:44:22,720
I like utilizing things that
people don't need anymore

1963
01:44:23,120 --> 01:44:25,800
because I hate, I really don't
like waste.

1964
01:44:25,800 --> 01:44:27,520
I don't like to throw things
away.

1965
01:44:27,600 --> 01:44:29,560
Well, you know, that's my entire
existence.

1966
01:44:29,960 --> 01:44:35,600
So used gear you know now
basically sharing gear through a

1967
01:44:36,200 --> 01:44:40,200
an Airbnb, correct?
And I know that this, this like

1968
01:44:40,200 --> 01:44:45,120
this flies in the face of the
manufacturers in in some ways,

1969
01:44:45,120 --> 01:44:48,440
even me, I'm a distributor like
for, for manufacturers.

1970
01:44:48,440 --> 01:44:52,720
But and, and, and it in can hurt
my bottom line, if you will.

1971
01:44:52,720 --> 01:44:57,040
But I think that in the long
run, when we can utilize the

1972
01:44:57,040 --> 01:45:00,720
equipment that we have to the
fullest extent possible until it

1973
01:45:00,720 --> 01:45:05,000
has completely outlived its
usefulness, you know, within

1974
01:45:05,000 --> 01:45:08,560
the, within the confines of what
is, you know, like using lamp

1975
01:45:08,560 --> 01:45:12,320
based projectors nowadays.
Not that it's a bad thing, but

1976
01:45:12,480 --> 01:45:15,960
we can save power, we can save
energy and we can shift into

1977
01:45:15,960 --> 01:45:19,520
something that is going to be
more friendly to what we're

1978
01:45:19,520 --> 01:45:22,960
trying to do from a, an
environment and a sustainable

1979
01:45:22,960 --> 01:45:26,560
standpoint, you know, by
switching to laser and and other

1980
01:45:26,560 --> 01:45:30,800
things like that.
But suffice it to say, we we can

1981
01:45:30,800 --> 01:45:34,960
do great things with the
ellipsoid that are still 20

1982
01:45:34,960 --> 01:45:36,320
years old.
I mean you can still there.

1983
01:45:36,320 --> 01:45:39,320
Becomes a point of diminishing
value, you know, because I hear

1984
01:45:39,320 --> 01:45:41,880
people make that argument.
You know, I can still use

1985
01:45:41,880 --> 01:45:46,800
Intelibeams and they do the same
thing as that little LED whiz

1986
01:45:46,800 --> 01:45:48,480
bang thing that you've got over
there.

1987
01:45:48,800 --> 01:45:53,400
Well, you know, I mean between
the parts replacement that gets

1988
01:45:53,400 --> 01:45:55,880
more and more difficult, between
the lamps that are getting

1989
01:45:55,880 --> 01:46:01,160
harder to find these days,
between what it looks like to

1990
01:46:01,160 --> 01:46:03,320
the client.
And also like, I think the thing

1991
01:46:03,320 --> 01:46:08,080
that so many people forget is LE
DS turn on and off instead of

1992
01:46:08,080 --> 01:46:11,400
dousing.
So the amount of energy isn't

1993
01:46:11,400 --> 01:46:15,240
just the comparison between a
300 Watt lamp and 1000 Watt

1994
01:46:15,240 --> 01:46:17,320
lamp.
It's this 300 Watt lamp is going

1995
01:46:17,320 --> 01:46:22,440
to run a combined maybe, you
know, 90 minutes, 120 minutes in

1996
01:46:22,440 --> 01:46:27,200
an entire 24 hour period,
whereas this this you know,

1997
01:46:27,280 --> 01:46:31,360
discharge lamp is going to run
24 hours in that 24 hour period.

1998
01:46:31,640 --> 01:46:35,240
So you know, there there becomes
a point of diminishing value

1999
01:46:35,240 --> 01:46:37,720
when it comes to some of the
really old gear and trying to

2000
01:46:37,720 --> 01:46:40,720
keep it working.
Obviously there are some places

2001
01:46:40,720 --> 01:46:44,000
where power is not so much an
issue and where, you know, the

2002
01:46:44,000 --> 01:46:48,200
cost is the biggest issue that
the first cost purchase cost.

2003
01:46:48,720 --> 01:46:51,440
School, schools, churches tend
to be some of those things.

2004
01:46:51,440 --> 01:46:54,240
Smaller churches, the big
churches have unlimited budgets,

2005
01:46:54,240 --> 01:46:58,200
it seems.
But but yeah, no, I I agree with

2006
01:46:58,200 --> 01:47:01,200
you, obviously.
Like I, I think not even from a

2007
01:47:01,200 --> 01:47:04,280
green, you know, let's save the
planet, let's save the trees

2008
01:47:04,280 --> 01:47:07,080
standpoint.
I just think as an industry, we

2009
01:47:07,080 --> 01:47:09,680
have to be more efficient for
our survival.

2010
01:47:10,000 --> 01:47:12,880
You know, like, I just don't
think all of the companies that

2011
01:47:12,880 --> 01:47:15,320
are out there right now, like
I'm already seeing, you know,

2012
01:47:15,320 --> 01:47:19,520
companies that are sort of
$5,000,000 businesses are

2013
01:47:19,520 --> 01:47:21,800
getting to a point where they're
either breaking even or even

2014
01:47:21,800 --> 01:47:24,160
losing money on a lot of shows
these days.

2015
01:47:24,480 --> 01:47:29,280
Because the, the push from the
end clients to drive the prices

2016
01:47:29,280 --> 01:47:32,560
back down to 2018 or 2019
prices.

2017
01:47:32,560 --> 01:47:35,280
And, you know, just all the
things that are going on.

2018
01:47:35,600 --> 01:47:38,080
And then you've got obviously
the biggest companies that are

2019
01:47:38,080 --> 01:47:40,920
struggling right now, they're
all, you know, having problems

2020
01:47:40,920 --> 01:47:44,000
paying down their loans and, and
they're moving from this private

2021
01:47:44,000 --> 01:47:46,120
equity to this private equity or
whatever.

2022
01:47:47,720 --> 01:47:50,360
You know, the companies in the
middle seem to be doing really,

2023
01:47:50,360 --> 01:47:54,640
really well, like the sort of a
10 to, to $50 million companies

2024
01:47:54,640 --> 01:47:58,560
are just killing it right now.
So I don't know, I just think,

2025
01:47:58,840 --> 01:48:00,840
you know, it's the reasonable
thing to do.

2026
01:48:00,840 --> 01:48:04,840
And I, I know that I'm in a, a
very biased position to say that

2027
01:48:04,840 --> 01:48:08,560
recycling gear is, is important,
but I've, I've always thought it

2028
01:48:08,560 --> 01:48:11,280
was important.
And you know, it's funny because

2029
01:48:11,280 --> 01:48:15,640
I brought it, I brought
Gearshare to a good friend of

2030
01:48:15,640 --> 01:48:20,800
mine who runs a pretty large
manufacturing company and or

2031
01:48:20,800 --> 01:48:24,800
brand in our industry.
And he said, I don't think I

2032
01:48:24,800 --> 01:48:25,880
like it.
And I said, why?

2033
01:48:25,880 --> 01:48:29,600
And he said, because you're sort
of plugging the holes of

2034
01:48:29,600 --> 01:48:33,640
inefficiency that we sell a lot
of product into right now.

2035
01:48:34,040 --> 01:48:36,960
And I don't like that.
And so I was like, oh, OK,

2036
01:48:37,000 --> 01:48:39,280
understood.
I won't won't be pitching you

2037
01:48:41,080 --> 01:48:42,280
so.
I mean, here's the, I mean,

2038
01:48:42,280 --> 01:48:44,200
here's the deal, adapt.
This is something I've been

2039
01:48:44,200 --> 01:48:45,720
fighting for.
Adapt or die.

2040
01:48:46,240 --> 01:48:48,360
We have to learn.
We have to learn how to adapt.

2041
01:48:48,360 --> 01:48:50,880
Things are going, there is going
to be things.

2042
01:48:50,880 --> 01:48:53,240
It may not be gear share, it
might be something else.

2043
01:48:53,240 --> 01:48:56,520
But at some point in time,
something is going to upend the

2044
01:48:56,520 --> 01:49:01,000
apple cart and it's going to
cause us to have to shift.

2045
01:49:01,040 --> 01:49:04,800
And if we are unwilling to like
that's why I moved from Denver

2046
01:49:04,800 --> 01:49:07,040
to Orlando.
It's like I have to make a

2047
01:49:07,040 --> 01:49:09,840
shift.
I have to make a change because

2048
01:49:09,840 --> 01:49:12,520
if I don't, I'm going to get
comfortable, I'm going to get

2049
01:49:12,520 --> 01:49:14,760
lazy, I'm going to get.
Fat I love that attitude.

2050
01:49:14,760 --> 01:49:17,720
I mean, it's, it's a bit crazy,
but I love it.

2051
01:49:17,720 --> 01:49:20,200
Like I really love the fact that
you're talking about.

2052
01:49:20,200 --> 01:49:21,920
I had to make myself
uncomfortable.

2053
01:49:22,400 --> 01:49:25,920
We are primed for comfort.
It's why I work out six days a

2054
01:49:25,920 --> 01:49:28,880
week is because my body is
primed for comfort.

2055
01:49:28,880 --> 01:49:32,040
And if I don't get up early in
the morning and do something to

2056
01:49:32,040 --> 01:49:35,080
break my brain out of that, oh I
just want to stay in bed

2057
01:49:35,080 --> 01:49:38,800
mentality like how am I ever.
I agree.

2058
01:49:39,280 --> 01:49:43,200
If if, if you're not
progressing, you're moving

2059
01:49:43,200 --> 01:49:45,960
backwards.
Like you never just stay where

2060
01:49:45,960 --> 01:49:47,360
you are.
Like your body.

2061
01:49:47,360 --> 01:49:51,720
If I were to stand here every
day, if I wasn't doing something

2062
01:49:51,720 --> 01:49:56,400
to actively keep my muscle tone
and my body where it was, my

2063
01:49:56,400 --> 01:49:59,880
body would slowly eat itself.
Well, that's human nature.

2064
01:49:59,880 --> 01:50:03,040
We're decaying.
So you can fight the decay by by

2065
01:50:03,040 --> 01:50:04,720
making yourself a bit
uncomfortable.

2066
01:50:04,720 --> 01:50:07,280
And that means, you know,
instead of sitting on the couch

2067
01:50:07,280 --> 01:50:11,160
eating Cheetos and watching
Netflix all day, you have to do

2068
01:50:11,160 --> 01:50:14,200
some other things, you know, and
eat different things and, and

2069
01:50:14,200 --> 01:50:16,080
move more and all that stuff.
I want to ask.

2070
01:50:16,080 --> 01:50:19,280
You I felt oh sorry, I was, I
was just going to say I said my

2071
01:50:19,280 --> 01:50:22,480
wife and I watched 2 movies this
weekend, one on Friday night,

2072
01:50:22,480 --> 01:50:25,080
one on Saturday night and
actually after watching the

2073
01:50:25,080 --> 01:50:27,680
second after watching the movie
on Saturday night, I was like,

2074
01:50:27,680 --> 01:50:30,480
gosh, I feel guilty.
I hadn't even watched a movie in

2075
01:50:30,480 --> 01:50:33,960
weeks, but I'm like I've watched
2 movies in two nights in a row.

2076
01:50:33,960 --> 01:50:36,640
I feel guilty, like I should be
doing something else other than

2077
01:50:36,640 --> 01:50:38,840
sitting on the I'm.
The same way it's like on

2078
01:50:38,840 --> 01:50:41,160
flights.
On flights, I feel guilty if I

2079
01:50:41,160 --> 01:50:44,960
watch a movie on a flight versus
reading something or listening

2080
01:50:44,960 --> 01:50:48,800
to, you know, one of my audio
books or something that's gonna

2081
01:50:48,800 --> 01:50:50,880
give me knowledge and give me
information.

2082
01:50:51,440 --> 01:50:53,960
If I'm not doing that, I I feel
guilty.

2083
01:50:53,960 --> 01:50:55,800
So I never watch movies on
flights all.

2084
01:50:55,800 --> 01:50:57,120
Right, so I'll give you a little
trick.

2085
01:50:57,120 --> 01:51:01,960
So I've, I've started doing this
whenever I travel to get myself

2086
01:51:02,120 --> 01:51:05,720
like to just get a little bit of
reading in before I do anything

2087
01:51:05,720 --> 01:51:09,280
on every single plane I get on,
I read 10 pages of whatever book

2088
01:51:09,280 --> 01:51:12,680
I have in my bag.
So I don't, I don't feel like

2089
01:51:12,680 --> 01:51:13,920
that, but I want to learn
something.

2090
01:51:13,920 --> 01:51:16,160
I want to create a habit.
So literally the first thing I

2091
01:51:16,160 --> 01:51:19,360
do, I get on the plane, I get
seated and I pull my book out

2092
01:51:19,360 --> 01:51:21,240
and I'll read and I get 10 pages
in.

2093
01:51:21,440 --> 01:51:24,360
And then no matter what I do for
the rest of the flight, at least

2094
01:51:24,360 --> 01:51:28,920
I've gotten that that part of it
done and I've learned something

2095
01:51:28,920 --> 01:51:31,160
and I've put something in and
I've made myself a little

2096
01:51:31,160 --> 01:51:35,160
uncomfortable. 10 pages.
It's a little bit, but like just

2097
01:51:35,160 --> 01:51:38,880
that little bit of of umph.
Yeah, so I love that.

2098
01:51:38,880 --> 01:51:42,120
And and you know, unfortunately
I'm crazier than you.

2099
01:51:42,120 --> 01:51:44,400
So, you know, it's more than 10
pages.

2100
01:51:44,400 --> 01:51:46,600
It's basically from the
beginning of the flight till the

2101
01:51:46,600 --> 01:51:48,680
end of the flight.
I'm filling my head with stuff

2102
01:51:49,520 --> 01:51:52,800
as opposed to, you know,
watching a movie or watching

2103
01:51:53,040 --> 01:51:56,000
sometimes if there's a sporting
event on that I want to watch

2104
01:51:56,000 --> 01:51:59,000
and there's ATV in the seat in
front of me or something, I'll,

2105
01:51:59,280 --> 01:52:02,600
I'll watch that.
But other than that, yeah, I

2106
01:52:02,600 --> 01:52:05,800
don't watch movies on flights,
European flights, yes, I, I

2107
01:52:05,800 --> 01:52:10,200
might watch a movie, you know,
on the way back especially I

2108
01:52:10,200 --> 01:52:12,240
might watch a couple movies
because I'm trying to stay

2109
01:52:12,240 --> 01:52:15,920
awake.
But so couple of questions like

2110
01:52:16,640 --> 01:52:20,440
from your viewpoint is, is the
bigger challenge in the industry

2111
01:52:20,440 --> 01:52:25,560
right now, gear or people?
I think it's people.

2112
01:52:25,960 --> 01:52:28,240
Yeah.
Easily hands down.

2113
01:52:28,400 --> 01:52:31,120
Is it, is it lack of people or
quality of people?

2114
01:52:38,440 --> 01:52:41,160
Or maybe it's a combination, you
know, it's a lack of quality

2115
01:52:41,320 --> 01:52:43,560
people.
And that's hard, you know, being

2116
01:52:43,560 --> 01:52:46,400
in the rental business.
It's, you know, like I said

2117
01:52:46,400 --> 01:52:50,000
earlier, when someone doesn't
know how to do something, they

2118
01:52:50,000 --> 01:52:54,520
tend to want to blame it on the
gear and they want to say it

2119
01:52:54,520 --> 01:52:58,120
doesn't work or it can't work or
it doesn't do we want it to, or

2120
01:52:58,120 --> 01:53:02,400
whatever the case may be.
But I think it's ultimately, I

2121
01:53:02,400 --> 01:53:04,760
think the biggest problem we
have right now is people

2122
01:53:04,760 --> 01:53:10,560
unwilling to take responsibility
for what they are doing.

2123
01:53:10,560 --> 01:53:12,520
And that's from the front to the
back.

2124
01:53:12,520 --> 01:53:16,520
That's before they come to do
whatever job it is they've

2125
01:53:16,520 --> 01:53:19,160
chosen to do.
But then also when something

2126
01:53:19,160 --> 01:53:25,560
happens that is either clearly
or not clearly their fault, but

2127
01:53:26,000 --> 01:53:29,760
owning it and and taking it on.
I think it's the attitude of the

2128
01:53:29,760 --> 01:53:34,200
people because I haven't really
had trouble finding crew lately

2129
01:53:34,200 --> 01:53:36,320
when I've needed to.
And, and talking with other

2130
01:53:36,320 --> 01:53:39,040
people, you know, they're always
developing their crew and

2131
01:53:39,040 --> 01:53:41,280
there's new crew that have come
up since COVID.

2132
01:53:41,280 --> 01:53:44,680
And, and so to say that, oh,
well, there's a lack of crew and

2133
01:53:44,680 --> 01:53:46,760
there's not enough people and
all this stuff, I think that

2134
01:53:46,760 --> 01:53:49,800
that's just an excuse.
That's, that's a lack of taking

2135
01:53:49,800 --> 01:53:53,360
responsibility for the fact that
there's a little bit of work and

2136
01:53:53,360 --> 01:53:56,080
effort that goes into finding
the right people.

2137
01:53:56,480 --> 01:54:00,760
And so for me, I think it's the
attitude of the individuals, not

2138
01:54:00,760 --> 01:54:04,120
that we don't have enough
individuals in it.

2139
01:54:04,120 --> 01:54:07,400
And, and I believe that the
taking responsibility for our

2140
01:54:07,400 --> 01:54:11,080
actions then leads us to become
better technicians, better

2141
01:54:11,080 --> 01:54:14,880
people, better colleagues,
better friends, you know, just.

2142
01:54:15,640 --> 01:54:19,280
So will you hire someone with a
better attitude and and less

2143
01:54:19,280 --> 01:54:23,000
knowledge or skills and and so
higher attitude train skills?

2144
01:54:23,000 --> 01:54:25,760
Which is always mine.
I can train, I can teach anybody

2145
01:54:25,760 --> 01:54:29,080
to QC a projector to, you know,
work a projector.

2146
01:54:29,080 --> 01:54:31,440
They may not be the fastest,
they may not be the best at it,

2147
01:54:31,600 --> 01:54:34,760
but if they want to make it
happen, I know they will.

2148
01:54:34,880 --> 01:54:37,160
And that's attitude, and I can't
teach that.

2149
01:54:37,160 --> 01:54:41,240
So with, with an approach where
where I, I think, you know,

2150
01:54:41,240 --> 01:54:44,440
having got to know you a little
bit, you care more and you work

2151
01:54:44,440 --> 01:54:47,840
harder than than most companies
out there.

2152
01:54:50,000 --> 01:54:54,680
Do you or how do you build and
maintain that culture as you

2153
01:54:54,680 --> 01:55:01,680
scale your business?
Well, man, that's I'm in the

2154
01:55:01,680 --> 01:55:03,560
middle of all of that right now.
It's.

2155
01:55:04,600 --> 01:55:06,520
The hardest thing in the world,
I think.

2156
01:55:07,120 --> 01:55:10,440
It, it is, you know, because
people, people have come to work

2157
01:55:10,440 --> 01:55:12,480
at gig rent because they like to
work with me.

2158
01:55:13,200 --> 01:55:17,200
And we will get to a point where
not everybody will get to work

2159
01:55:17,200 --> 01:55:20,560
with, with Jordan.
And that's hard for me because I

2160
01:55:20,560 --> 01:55:23,240
like to work with people.
I like to pour into people.

2161
01:55:23,240 --> 01:55:26,560
I like to take the things I've
learned and offload as much of

2162
01:55:26,560 --> 01:55:30,400
it to other people as possible.
Because keeping it up here, we

2163
01:55:30,400 --> 01:55:33,800
are in, we are in, we are in the
Information Society where

2164
01:55:33,880 --> 01:55:36,640
everybody knows everything, but
everybody's stupid.

2165
01:55:37,120 --> 01:55:40,240
It's funny because I remember
reading that a similar statement

2166
01:55:40,240 --> 01:55:44,320
from Tony Hsieh, who who was the
CEO of Zappos.

2167
01:55:45,040 --> 01:55:48,720
Unfortunately, he's no longer
with us, but he talked about

2168
01:55:48,720 --> 01:55:52,680
that was one of his biggest
fears is continuing to maintain

2169
01:55:52,680 --> 01:55:56,800
that culture as the company
scaled and he was no longer

2170
01:55:56,800 --> 01:55:59,520
one-on-one with everyone.
He he would walk through the

2171
01:55:59,520 --> 01:56:01,520
hallways and go, who's that
person?

2172
01:56:01,520 --> 01:56:02,880
Who's that person?
Who's that person?

2173
01:56:02,880 --> 01:56:04,640
Like he didn't know anyone
anymore.

2174
01:56:04,760 --> 01:56:07,280
His company was growing so fast
from day-to-day.

2175
01:56:07,680 --> 01:56:11,080
It was always new people.
You know, I'm not at that point

2176
01:56:11,080 --> 01:56:15,400
yet, but I know that we will be.
And so for me, so like one of

2177
01:56:15,400 --> 01:56:18,840
the things that we do is every
Monday morning at 11:15, we do a

2178
01:56:18,840 --> 01:56:23,560
quick 10 minute meeting once a
week on Mondays where I just

2179
01:56:23,560 --> 01:56:26,200
talk to everybody at the
company, Everybody gets on a

2180
01:56:26,200 --> 01:56:30,000
zoom call, everything stops and,
and, and for 10 minutes.

2181
01:56:30,000 --> 01:56:32,440
It's very quick.
I don't, it's not drawn out,

2182
01:56:32,440 --> 01:56:35,160
it's not AQ and a it's not a
bunch of people talking.

2183
01:56:35,160 --> 01:56:38,480
It's just hey, here's where
we're at, Here's what's going

2184
01:56:38,480 --> 01:56:44,480
on, Here's what gig rent is up
to and giving people the the

2185
01:56:45,720 --> 01:56:51,120
giving people the the 10, the
what's the word, the 411 on

2186
01:56:51,120 --> 01:56:53,400
what's going on in the company,
you know, or not the great

2187
01:56:53,440 --> 01:56:55,960
things.
Well, I hopefully.

2188
01:56:55,960 --> 01:56:58,160
Not, you know.
Here's the great things that

2189
01:56:58,160 --> 01:57:00,320
happened last week.
Here's a really good feedback

2190
01:57:00,320 --> 01:57:02,560
from a client.
Here's something that people are

2191
01:57:02,560 --> 01:57:04,280
working on that I really
appreciate.

2192
01:57:04,280 --> 01:57:06,600
Like, you know, all of these
bits.

2193
01:57:06,600 --> 01:57:09,280
And then maybe a little bit of,
you know, hey guys, here's

2194
01:57:09,280 --> 01:57:11,360
something to think about this
month, or here's something to

2195
01:57:11,360 --> 01:57:13,440
think about this week.
Or here are the brand pillars,

2196
01:57:13,440 --> 01:57:16,320
here's the brand guidelines,
here are, you know, all of those

2197
01:57:16,320 --> 01:57:19,280
refreshers to help people
understand why I think the way

2198
01:57:19,280 --> 01:57:23,600
that I do and then how we can
produce the results that I'm

2199
01:57:23,600 --> 01:57:28,080
looking for within the company.
And then the other side of that

2200
01:57:28,080 --> 01:57:32,840
is for me is picking the right
people to lead the teams.

2201
01:57:32,840 --> 01:57:35,000
And that's where I think it's
been the hardest thing for me is

2202
01:57:35,000 --> 01:57:40,040
finding the right people to lead
the way that I that I want them

2203
01:57:40,040 --> 01:57:41,560
to.
That's the way that I see them

2204
01:57:41,560 --> 01:57:44,240
leading to finding the right
people that I know we're going

2205
01:57:44,240 --> 01:57:48,680
to lead with the kindness, the
the compassion and the diligence

2206
01:57:48,840 --> 01:57:51,000
that that I want them to
portray.

2207
01:57:51,000 --> 01:57:53,160
And we're we're getting there.
You know, I've had to fire some

2208
01:57:53,160 --> 01:57:56,400
people.
Some people have left, you know,

2209
01:57:56,400 --> 01:57:59,600
we've gone through, you know, a
number of different employees

2210
01:57:59,600 --> 01:58:02,840
over time, but finding the right
leadership team, finding the

2211
01:58:02,840 --> 01:58:06,200
people that are willing to also
push back on me, you know, like

2212
01:58:06,200 --> 01:58:08,840
I was talking about Dave
earlier, like Dave is not a yes

2213
01:58:08,840 --> 01:58:11,120
man to me.
Dave is somebody who says, well,

2214
01:58:11,120 --> 01:58:13,840
what about this and why aren't
we looking at that?

2215
01:58:13,840 --> 01:58:19,040
And how can we use this to
better serve the company and the

2216
01:58:19,040 --> 01:58:20,680
customers?
And he looks at things

2217
01:58:20,680 --> 01:58:22,240
differently.
And he doesn't just say, yeah,

2218
01:58:22,280 --> 01:58:23,760
that's a great idea, let's do
it.

2219
01:58:24,400 --> 01:58:30,320
But actually, actually brings
like solid information to to me

2220
01:58:30,320 --> 01:58:34,240
and to us as a company.
So putting those people around

2221
01:58:34,240 --> 01:58:37,720
you so that you don't just kind
of become your own echo Chamber

2222
01:58:37,720 --> 01:58:41,480
of awesomeness, you know?
It's hard to do again, those are

2223
01:58:41,480 --> 01:58:44,400
difficult things that plays
against your ego and and the

2224
01:58:44,400 --> 01:58:47,080
things you think you should do.
But when you look at bigger

2225
01:58:47,080 --> 01:58:50,040
companies, like you look look at
Google size companies or

2226
01:58:50,040 --> 01:58:54,360
Facebook size companies, if you
go to Mark Zuckerberg and say

2227
01:58:54,360 --> 01:58:58,400
how many direct reports do you
have, generally the larger the

2228
01:58:58,400 --> 01:59:00,640
company, the smaller that number
is.

2229
01:59:01,000 --> 01:59:04,880
And my guess is Zuck has no more
than 10 and probably less than

2230
01:59:04,880 --> 01:59:06,960
10.
He probably has like 6 direct

2231
01:59:06,960 --> 01:59:10,760
reports.
And so, and then it just kind of

2232
01:59:10,800 --> 01:59:15,840
snowballs out from there, you
know, and but yet I have a

2233
01:59:15,840 --> 01:59:20,840
company about 11 millionth the
size of of Zuck's company and I

2234
01:59:20,840 --> 01:59:22,840
have more direct reports than he
does.

2235
01:59:22,840 --> 01:59:24,200
How does that work out?
You know?

2236
01:59:24,560 --> 01:59:27,200
And so that's one of the things
that happens in scaling a

2237
01:59:27,200 --> 01:59:30,800
business as you have, I think
you said 19 employees.

2238
01:59:31,320 --> 01:59:34,840
You can't have 19 people all
coming directly to Jordan for

2239
01:59:34,840 --> 01:59:36,720
things.
It just doesn't.

2240
01:59:36,720 --> 01:59:37,360
I have.
Five.

2241
01:59:37,360 --> 01:59:40,320
I have 5 right now.
That's really, yeah, that's.

2242
01:59:40,320 --> 01:59:44,640
Healthy, maybe 6:00-ish because
I've, I also run our sales team

2243
01:59:44,640 --> 01:59:47,600
right now because we don't, we
don't have a sales manager.

2244
01:59:47,600 --> 01:59:50,320
So I have two guys on the sales
team that both report to me,

2245
01:59:50,320 --> 01:59:53,560
which in theory would be 1.
You know, once we get someone

2246
01:59:53,560 --> 01:59:55,160
that that heads up the sales
team.

2247
01:59:55,160 --> 01:59:58,840
Yeah, Yeah, no.
And, and again, I mean, I think

2248
01:59:58,840 --> 02:00:01,080
that that's just something you
have to learn as you scale.

2249
02:00:01,080 --> 02:00:03,960
And I know you listen to a lot
of the same people I listen to

2250
02:00:03,960 --> 02:00:07,880
out there in the sort of, you
know, motivational or

2251
02:00:07,880 --> 02:00:11,960
inspirational world of of.
Of people putting content out.

2252
02:00:11,960 --> 02:00:14,520
Just by hearing some of the
things you've said, I know that

2253
02:00:14,600 --> 02:00:17,840
we think similarly.
And Speaking of learning and

2254
02:00:17,840 --> 02:00:22,080
things like that, I'm actually,
I'm actually doing, I used AI to

2255
02:00:22,080 --> 02:00:26,440
create A2 week micro learning
course of becoming a better

2256
02:00:26,440 --> 02:00:29,400
manager for me because I
realized that I needed to become

2257
02:00:29,400 --> 02:00:32,760
a better manager.
Like I'm not, I can lead people,

2258
02:00:32,960 --> 02:00:35,960
but actually managing people was
something that I never really

2259
02:00:35,960 --> 02:00:37,800
learned.
So I'm, I'm going through a two

2260
02:00:37,800 --> 02:00:42,040
week process of like that's
relearning and refreshing myself

2261
02:00:42,040 --> 02:00:45,120
on how to be a better manager so
that I can take responsibility

2262
02:00:45,120 --> 02:00:48,440
for that role that I do have to
employ right now.

2263
02:00:48,440 --> 02:00:51,360
When you're done, maybe you can
tell me you know what one of the

2264
02:00:51,440 --> 02:00:54,760
one of the other things I did.
I mean, the paperwork is right

2265
02:00:54,760 --> 02:00:55,680
here.
I'm looking at it.

2266
02:00:55,760 --> 02:00:58,800
I wrote the whole thing out.
It's just a quick like 10-15

2267
02:00:58,800 --> 02:01:02,040
minutes a day.
And, and, and it's, you know,

2268
02:01:02,040 --> 02:01:04,000
it's two weeks.
It's, it's not hot.

2269
02:01:04,000 --> 02:01:06,280
I mean, it's boom.
It's not, you know?

2270
02:01:06,600 --> 02:01:10,120
One of the one of the things I
did using again, we talked about

2271
02:01:10,120 --> 02:01:14,000
this a couple weeks ago, but
using a Socratic method is I

2272
02:01:14,000 --> 02:01:18,920
basically created a document
that I've shared with my team on

2273
02:01:18,920 --> 02:01:23,080
how to deal with me.
You know, how like a new person

2274
02:01:23,080 --> 02:01:25,680
comes into the company.
What am I like?

2275
02:01:25,760 --> 02:01:29,280
What do I like?
What do I dislike immensely?

2276
02:01:30,120 --> 02:01:32,400
What's the best way to get a
point across with me?

2277
02:01:32,400 --> 02:01:34,760
What's the best way to get
thrown out of my office?

2278
02:01:35,000 --> 02:01:40,400
You know, like basically just
just a how to react or, or how

2279
02:01:40,400 --> 02:01:45,880
to inter react, interact, sorry
with me, the CEO of the company.

2280
02:01:46,400 --> 02:01:49,640
And I'll tell you, you got to
have some thick skin because

2281
02:01:49,640 --> 02:01:53,600
when you're going back and forth
and AI is asking you questions

2282
02:01:53,600 --> 02:01:56,520
and, and then coming up with a
document that basically says

2283
02:01:56,680 --> 02:01:58,640
you're a little rough around the
edges, you're a bit of an

2284
02:01:58,640 --> 02:02:00,840
asshole.
And you know, people should

2285
02:02:00,840 --> 02:02:03,480
approach you in this particular
way or whatever.

2286
02:02:03,760 --> 02:02:06,080
You know, you start going, well,
wait a second, you can't say

2287
02:02:06,080 --> 02:02:08,360
that.
And you know, you, you start

2288
02:02:08,360 --> 02:02:10,920
arguing with the AI, but it's
probably exactly right.

2289
02:02:10,920 --> 02:02:14,160
And I also have a girlfriend
who's not afraid of telling me

2290
02:02:14,400 --> 02:02:17,840
of my faults.
And cuz believe it or not, I

2291
02:02:17,840 --> 02:02:22,320
have a few and it's so helpful.
And most of my faults are

2292
02:02:22,320 --> 02:02:24,840
actually against myself, not
against other people.

2293
02:02:25,120 --> 02:02:29,680
I'm incredibly hard on myself
and I'm I'm always putting

2294
02:02:29,680 --> 02:02:33,560
myself down and saying I failed,
like when Mike, when somebody in

2295
02:02:33,560 --> 02:02:36,600
my company fails or when my
company does something wrong.

2296
02:02:36,600 --> 02:02:40,120
And we've done many things,
especially since COVID, but when

2297
02:02:40,120 --> 02:02:43,360
my company has done something
wrong or hasn't done something

2298
02:02:43,360 --> 02:02:48,680
to the level that I expect or
want of myself, I blame myself.

2299
02:02:48,680 --> 02:02:51,280
I say, you know, I'm, I'm the,
I'm at the helm.

2300
02:02:51,560 --> 02:02:55,640
Like if you failed, you know, I
failed you as much as you failed

2301
02:02:55,640 --> 02:02:58,080
me.
And that's usually not the case.

2302
02:02:58,360 --> 02:03:01,040
And so sometimes even by saying
it, you're just putting yourself

2303
02:03:01,040 --> 02:03:04,040
in a, a bad mental state.
And I have to be more careful

2304
02:03:04,040 --> 02:03:05,520
with those things.
Yeah.

2305
02:03:05,520 --> 02:03:07,040
So it's very, it's absolutely
true.

2306
02:03:07,040 --> 02:03:10,960
I've I wrote that down, I
actually also made a document of

2307
02:03:11,160 --> 02:03:16,480
when something goes wrong.
What does Jordan think about it?

2308
02:03:16,680 --> 02:03:20,800
WWJD What would Jordan do
that's.

2309
02:03:20,800 --> 02:03:23,280
What that document should be
called and I have to, I actually

2310
02:03:23,280 --> 02:03:26,160
have to hand it out to my team,
but it's a way for them to look

2311
02:03:26,160 --> 02:03:29,800
at things and say, OK, how do I
assess this in a way that I

2312
02:03:29,800 --> 02:03:34,520
think Jordan would so that he so
that we can get the outcome he's

2313
02:03:34,520 --> 02:03:36,760
looking for?
Because I, I always look at

2314
02:03:36,760 --> 02:03:38,640
things from the client centered
standpoint.

2315
02:03:38,640 --> 02:03:42,360
What is what is the best, what
provides the best outcome for

2316
02:03:42,360 --> 02:03:48,120
them, even if it's at my own
detriment sometimes because I

2317
02:03:48,120 --> 02:03:51,000
believe that their outcome is
the most important, what they're

2318
02:03:51,000 --> 02:03:56,360
trying to create.
And, and sometimes people will

2319
02:03:56,360 --> 02:03:58,240
say, Oh, well, that's not the
right way to do things.

2320
02:03:58,240 --> 02:04:01,920
But I mean.
Yeah, I agree with you.

2321
02:04:01,920 --> 02:04:04,320
I agree with you completely.
And I think it's an amazing

2322
02:04:04,320 --> 02:04:07,120
point for us to end on because
we've been going for two hours

2323
02:04:07,120 --> 02:04:10,120
straight here and I'm sure we
both have better things to do or

2324
02:04:10,120 --> 02:04:12,320
more important things.
But I got to tell you, I've

2325
02:04:12,320 --> 02:04:14,840
thoroughly enjoyed this.
I think you and I think very

2326
02:04:14,840 --> 02:04:18,960
similarly from a leadership
standpoint and, and passion,

2327
02:04:18,960 --> 02:04:20,560
we're both very passionate
leaders.

2328
02:04:21,720 --> 02:04:25,440
We're in very different
businesses, but, but I've, I've

2329
02:04:25,440 --> 02:04:27,680
really enjoyed this and I've
enjoyed getting to know your

2330
02:04:27,680 --> 02:04:29,720
history and experience.
What brought you to this?

2331
02:04:29,720 --> 02:04:32,840
Because you know, you really,
for whatever reason, just kind

2332
02:04:32,840 --> 02:04:36,400
of dropped on my radar, you
know, very recently.

2333
02:04:36,760 --> 02:04:40,120
And I'm, I'm shocked to like
when I kind of see how far out

2334
02:04:40,120 --> 02:04:43,320
your, your tentacles go.
And some of the people you know

2335
02:04:43,320 --> 02:04:46,720
in your network who I've, I've
come to find out are part of

2336
02:04:46,720 --> 02:04:49,160
your network and I've connected
you to people.

2337
02:04:49,160 --> 02:04:52,480
You've connected me to people.
Yeah, I'm shocked that we

2338
02:04:52,480 --> 02:04:57,000
haven't had a much longer, you
know, relationship together or

2339
02:04:57,000 --> 02:04:59,560
whatever.
But I'm glad to know you now.

2340
02:04:59,560 --> 02:05:04,080
And, and, and yeah, good luck
with everything you're doing.

2341
02:05:04,080 --> 02:05:06,800
I do love your, your expansion
plans.

2342
02:05:06,800 --> 02:05:10,320
And if I can ever help with
anything, certainly reach out.

2343
02:05:10,320 --> 02:05:12,360
And how can people reach you?
What's the best?

2344
02:05:12,360 --> 02:05:16,360
1 So I mean, ultimately you,
there's the normal stuff,

2345
02:05:16,360 --> 02:05:19,800
there's the Facebook, there's
the Instagram, LinkedIn, I'm

2346
02:05:19,800 --> 02:05:24,720
all, you know, Jordan Goodfellow
gig rent and then they can

2347
02:05:24,920 --> 02:05:28,280
absolutely e-mail me
jordan@gigrent.com.

2348
02:05:28,480 --> 02:05:30,720
That's my e-mail address that
comes straight to me.

2349
02:05:30,720 --> 02:05:32,760
So I see every single e-mail
that comes in.

2350
02:05:32,760 --> 02:05:36,840
I take care of every single one,
you know, and I and I, I respond

2351
02:05:36,840 --> 02:05:39,480
to everybody.
There's not like if I, if I

2352
02:05:39,480 --> 02:05:42,040
don't respond, just e-mail me
again because it probably got

2353
02:05:42,040 --> 02:05:46,760
lost in the, you know, 150
emails that that came in since

2354
02:05:46,760 --> 02:05:49,440
the moment I saw it.
So just be just be aware of

2355
02:05:49,440 --> 02:05:51,400
that, but.
I have come to learn that you're

2356
02:05:51,400 --> 02:05:55,200
actually very responsive, so I
would disagree with that last

2357
02:05:55,200 --> 02:05:57,360
statement.
Thanks, I, I appreciate it.

2358
02:05:57,360 --> 02:05:59,720
I do.
I absolutely do my best to stay

2359
02:05:59,720 --> 02:06:01,760
on top of it.
What I have done is I've learned

2360
02:06:01,760 --> 02:06:05,000
how to filter.
Like I only focus on one because

2361
02:06:05,000 --> 02:06:07,280
I've got a couple of different
e-mail groups.

2362
02:06:07,280 --> 02:06:08,680
You know, you have the rare
experience.

2363
02:06:08,680 --> 02:06:10,920
I have gig rent.
I have all So like if I'm

2364
02:06:10,920 --> 02:06:13,480
looking at something, I'll only
look at gig rent and like that's

2365
02:06:13,480 --> 02:06:16,320
the daytime thing and then I'll
look at everything else us later

2366
02:06:16,520 --> 02:06:19,760
so that I can stay focused only
on what is most important at

2367
02:06:19,760 --> 02:06:20,080
the.
Moment.

2368
02:06:20,080 --> 02:06:22,360
Yeah, yeah.
Awesome.

2369
02:06:22,360 --> 02:06:25,920
Well thank you so much and enjoy
the rest of your week my friend.

2370
02:06:26,120 --> 02:06:27,160
You too.
Thank you, dude.

2371
02:06:27,320 --> 02:06:28,200
Thank you.
Appreciate it.

2372
02:06:28,200 --> 02:06:29,560
Have a great afternoon.
And you?